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    Fillo Painting and Exteriors

    Fillo Painting and Exteriors

    (40 reviews)

    UPDATE: Originally,…read moreI was very unhappy with the job that Fillo did on our basement bathroom remodel and my initial review expressed my frustration about them hiring subpar workers who did subpar work in kind. After I posted my review, a manager reached out to see if they could send a different crew to assess the situation and come up with a solution for our concerns. My husband was reluctant to allow them because they had done such a poor job in the first place and he worried they would only make things worse. My in-laws were the only ones using that shower and after just a few months, the situation had become untenable for them because of water pooling problems and then the grout started washing away. This was on a new shower build that was not even 5 months old. My mother-in-law was struggling and it was really frustrating to see that after we had spent so much to give them a great new shower for their space, so I decided to reach out to Fillo to see if their offer to address our concerns still stood. Diana called me back right away and we coordinated a day and time for a new project manager and tile worker to come out. The new project manager, Marcello, was a massive improvement from Joe, our previous project manager in that he wasn't trying to gloss over the glaring problems with the shower build. He acknowledged that the work had not been done correctly and that the only way to properly fix it was to remove the shower floor completely and start it from scratch to ensure proper drainage. He would also re-grout the tiles. The new tile worker started and completed the fix in just two days and did a much better job than the original guy. It was obvious that this one takes pride in his work and wants to make sure that things are done well. My in-laws now have a properly functioning new shower and are relieved that their bathroom can once again be a place of tranquility rather than stress. I have to commend Fillo for excellent customer service because I don't think many companies would be willing to go the extra mile to make things right for an unhappy customer after they had already been paid. In my experience, the only way to get a contractor to fix a wrong after payment is to sue them, but Fillo did not allow things to escalate like that. They went out of their way and incurred additional expenses to address and resolve our concerns with their work, which my family and I certainly appreciate. I had originally decided that Fillo would not be getting any more of my business but after the way they handled themselves with the shower fiasco, I have renewed faith that they are a reputable company that is worth doing business with. When I am ready to paint my house or do additional work that requires a conractor, they will be at the top of my go-to list because I am confident that they will stand by their work and make sure their customers are happy with the result. That is a rare find with contractors these days and so for that reason, I highly recommend Fillo Painting & Exteriors for any of your home renovation needs.

    They replaced the exterior siding. This is what it looks like from the interior. You can even see…read morethe back side of the exterior cedar siding in some places. No vapor barrier. They left debris laying on top of the insulation. This is really terrible.

    Canaan Hurt Drywall - drywall - Updated May 2026

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