I would like to thank for Richmond Funeral Home's help in this most difficult time of my father's…read morepassing. Especially Yao Sen Yang has been a great help providing professional advise and detailed planning along side of our family before and during the funeral service. Mr. Yang, You did such a wonderful job. It took a lot of pressure off of us during this crazy time. Thanks again for your hard work! Wendy Che

My father-in-law passed away at the Richmond Hospital after battling cancer for almost 2 years on a…read morerecent Saturday. We contacted a few nearby funeral service providers. Among them, Richmond Funeral Home (RFH) managed to have the earliest appointment the next day. Erin met with us on Sunday morning. She is very experienced, professional and knowledgeable about the process, customs and documents. Given that 80% of RFH's customers are Asian, she is well-versed with Chinese traditions and standard document requirements into China (中国通). Erin patiently explained to us the process and showed us a display of caskets and urns that cater to different people's interests and price levels. We have a tight schedule. Erin managed to hold the funeral service on Tuesday afternoon, two days after our initial meeting. On Tuesday, RFH staff picked us up from our residence and took us to a RFH-owned and operated cremation site in South Surrey, where we had a final viewing and paid a final tribute to my father-in-law. Since we are taking the remains and urn to China, RFH provides end-to-end document service to have the original death certificate notarized and translated into Chinese (through Chinese consulate) for border entry into China. Their competency in funeral services and managing document flows for Chinese customers is unparalleled. We are very satisfied by the quality service and a high degree of professionalism in this area which we are not familiar with. In sum, we highly recommend Richmond Funeral Home because of their devoted, highly competent and professional staff, efficient operations and logistics, and most importantly, their expertise in managing document flows and value-added services for Chinese and foreign customers (we are from the US).

They took care of everything, were very patient and kind. Made a very difficult time in our lives a…read morelot easier.

My father passed away on Monday Jan 28 and we took him to this place. Very Professional and…read morecourteous and they took such great care of my dad and for that I am grateful. Thank you

Very few people like dealing with a funeral home. The death of a loved one is extremely painful…read more In my time of deep grief, I was treated very respectfully and with compassion by Megan and Michelin. I dealt more with Megan. She was extremely kind, prompt and professional. She explained exactly what paperwork was needed for various government institutions and how long everything would take. She let me leave notes and flowers with my loved one. She even allowed my dogs to visit our loved one, which meant so much to us. It helped the dogs process their grief, which in turn, makes it easier for me to process my grief. Megan is a gem in the funeral home. Thank you for your kindness, Megan.

I am overflowing with gratitude today, and honestly can not say enough about Mount Pleasant…read moreUniversal Funeral Home and all who work there. Tony Hicks the Funeral Director goes "above and beyond" and I will never forget him or what he has done for my family. I highly recommend contacting them in your time of need. They are the oldest original funeral home in Vancouver and have been at this location since 1927. Tony is a true professional, as well as kind, wise, compassionate, and very insightful. He has been in the business for 30 years. I truly can't say enough. Of course we all wish we didn't ever need the services of a funeral home, but if you do look no further than Mount Pleasant Universal Funeral Home.

From the owner: Mount Pleasant Universal Funeral Home in Vancouver, British Columbia, has provided funeral and…read morecremation services to Vancouver and surrounding areas for almost 100 years. Throughout this time, it has been our ongoing commitment to assist families during their time of need, providing professional and compassionate guidance, care and funeral services. We understand losing a loved one is an emotional and difficult experience, and our services are designed to help families through this stage of life. Amenities: Catered Receptions Chapel Funeral Celebrants Multicultural Funerals to

I'm so very appreciative of the caring service provided by Martin Brothers. I was blessed to meet…read morewith Valerie who helped my family through all the details during a very difficult time. I am not sure know what I would have done without her and the staff at Martin Brothers.

From the owner: Martin Brothers Funeral Services specializes in Vancouver funeral arrangements, cremation, burials,…read morememorials and funeral pre-planning. Suffering the loss of a loved one is devastating, our 107 years of experience providing funeral services will help guide you through this difficult time. In your time of need Martin Brothers is there. We are available to you day or night, 24 hours, when you need us, we will be there. We also cater to the many different cultures in Vancouver and have funeral arrangement options for everyone, no matter what your cultural background is. Whether you wish to have a memorial service for a Vancouver cremation, traditional funerals, or something else entirely. We also offer packages for burial ceremonies at local cemeteries, cremations, and more.

From my mother: Dear…read moreMark, My family and I wish to express our gratitude on the efficient way you and your family provided in the funeral arrangements for my husband, Laurence. Your professionalism and down to earth approach made a difficult time easier to bear. I was impressed by how you went out of your way to help navigate through the preparations to make sure things went smoothly and I felt a lot of care and sincerity. We are glad we chose you and I have no hesitation in recommending your services. Kind regards, Han, Lee, Lisa & Keen

My siblings and I can't begin to thank George, Mark and the wonderful staff at McKenzie Funeral…read moreServices enough. They were instrumental in helping us through two difficult losses (our father in 2013 and our mother in 2017) by gently guiding us through the steps required. Their genuine care and concern for our family, not to mention their knowledge and experience were appreciated beyond words. They came highly recommended to us and now we know why. For anyone dealing with loss, I would recommend McKenzie Funeral Services without hesitation.

Just attended a funeral there for my husband's grandma. The staff are really nice and professional…read more When we go there, everything was set up. The chapel is quiet and feels tranquil. The staff gave my 3 year old a bear. That part was pretty funny... he didn't want one at first and after the mass.. another staff approached and tried to give him a bear. At the burial sight, a canopy and chairs were set up. After the farewell, they closed up the burial site, added the grass back on and moved the flowers. The whole process was seamless Apparently, grandma already had her burial plan all set up so the funeral home followed it to the dot.

This is where my dad is buried. It's a nice cemetery, it's pretty well maintained and never too…read morecrowded unless it's a holiday.

They were quick to schedule personal meetings to discuss our situation and sincerely cared about…read moreour family & wishes. All options were presented and explained clearly, so that even during this emotionally challenging process, we were all on the same page. Points of contact were always available, quick to reply to requests and the tour of the place cemented our strong belief that this will become the final resting place for my wife. Yes, it was pricey, but having peace of mind during these tough times was also worth every cent.

It's a corporate run company based in the U.S. Please! Need I say more? Look for a family owned and…read moreoperated business that cares that the name is respected in the community they are a part of. It does make a huge difference when the owner actually knew your loved one or went to your church or school.

I would definitely not recommend using this Funeral Home. As other reviewers have mentioned, they…read moredo not return calls or emails. They seem to go out of their way to NOT assist with anything unless you chase after them. Our family has a dozen plots here and I will be informing them of the unacceptable service. In the future we will certainly not do any further business with them. I also mentioned my experience with some church members and none of them had any thing positive to say about their dealings with them. They also do not seem to know exact costs or inform you when there are price increases, which are substantial.

called them today to ask pricing to just cremate and infant, no serice, was told 995 approx, i then…read moreasked that include picking them up from hospital then all of a sudden I am told 6000 dollars. WHAT??? I was appalled you have got to be joking. Ive used them before so this is why I called to inquire and was taken back by the lack of sympathy for one and for trying to prey on a grieving family. When I buried my mother in 2022 i paid a little more than 6000 for her casket and outside service, the plot we already had with my father, and she had already paid for the opening of the grave. I thought that was expensive but to just cremate an infant you want 6000 dollars.??!!! There was no mistake as I repeated myself 3 times what I wanted and that was the price. Go elsewhere people. We found a place that does it for free for babies in the NICU that was given to us by the social worker at the hospital. Or there is a place called Just cremation in aldergrove who are extremely better priced than this place if you are looking for only a cremation and no services by the funeral home.