I was told this funeral home is a bit more expensive than Vancouver Memorial Services and Crematory…read moreacross the street, even though both are under the Dignity Memorial umbrella. Fair enough. Facilities and services vary, so I expected there might be a difference in pricing. The staff I dealt with here were pleasant and courteous, but I did feel some sales pressure during my visit. I would recommend comparing prices and services carefully to see what best fits your needs.

My father was cremated at Hamilton Harron. The staff helped us through the complicated end-of-life…read moreprocess and we were treated with much kindness. Thank you to the Hamilton Harron team for your compassionate and efficient service.

You might not have realized it, but there are stories told here. Some of sorrow loss and pain but…read moremany of happiness and fond memories. It seems this year especially I've been coming here as a family or friend to a loved one lost to this world. I'm usually up on the podium saying something, trying to give words of praise and hope to those left here on earth. Most amazingly I get to see the connections reunited and rekindled and relationships repurposed. The staff here have been welcome and it seems that each time I have come, I get to know them a little bit more. They have a tough job. They sell their service to those in need, but like all things, sometimes business is hard to mix with a sudden loss of a loved one. Emotions can be high and feelings are sensitive. It's hard to mix this as a business offering their service and asking for money in exchange. I know some people may not take lightly to these challenges because of this. However, if you can think past that and see the good that they do. Day in and day out....... I have respect for this funeral home and admiration for their staff. One of whom I will miss. I'm giving them 5 stars not for the costs of services, but for the services they offer. I couldn't afford to have my funeral here. For me, it's a wooden box to be cremated in and no ceremony. Just a dinner with friends. Still, the times that I have been here, they've been helpful, considerate and kind.

Unfortunately, we sought the services of this funeral home at the time we needed them when we were…read morein sorrow and grieving the sudden loss of my husband, considering its proximity to our residence. We were assigned to the very incompetent Larry D. Thompson. First of all, we were forced to get their very expensive catering services saying that they don't allow outside food in their premises. The food was awful, the chow mein was so salty, it was just thrown into waste. Secondly, on the viewing day, there was no guest book provided. When asked, Larry said we didn't ask for it. That's a very basic item that should be part of the funeral services package. Then, we were not asked about the "thank you" cards. We ended up designing our own and have them printed. These are services that we are not familiar with. It's the task of Larry to present these things to us. Finally and worst of all, we ordered for some cross pendants to put some ashes of my deceased husband. Before I picked up my husband's ashes from this funeral home, I texted Larry to make sure he had saved some for the ordered pendants. He confirmed he saved some already, only to be advised later and after my husband was interred, that there was no ashes saved for the pendants. This is very disrespectful to the dead and a very unreliable service considering they're are dealing with a grieving family who relied on them to provide the best final services for my husband. Now, the only item that can keep him close to us is no longer available because of this very irresponsible funeral director Larry Thompson.

The Amherst team was very professional. All the staff were very helpful and practical. I arranged…read moreeverything over the phone and submitted all the necessary paperwork on the website. Ivan took care of all the details of the viewing. Finally, we had a simple and cozy ceremony within a week. We were perfectly satisfied. Definitely, Amherst committed that 'Respectful Care at Reasonable Cost'. I would like to rate them at 6-star if available because they deserve it. Highly recommended if ever you need the funeral and cremation service.

I am from California had a parent in law member who lived out in Canada and the funeral Amherst…read moreallowed this to be a smooth and easy process during a very difficult time, especially being in a different location and not being there physically. Their delicate understanding and helpfulness was greatly appreciated. All the glory to God. Thank you to Christian, Scott and jatin.

I was so glad that I had pre-planned by elderly fathers cremation with Ngaio (pronounced Naiyo) a…read moreyear before he passed. She was so wonderful and supportive. When the day came, every thing was taken care of and I did not have to make any decisions in a stressful situation. Her prices are was very reasonable and all services were done in the lower mainland. The fees and options are clearly laid out in her documentation and website. There were no added fees or up- selling. Ngaio delivered my fathers ashes to my home which was near her office in the east side of Vancouver. It was a comfort to know that she was there to escort him and bring him to me. Thanks Ngaio you are wonderful. M.B.

What can I say about Ngaio and Michelle. They carried me through a really difficult time with grace…read moreand dignity. Never pushy, never "up-selling"....they showed me new, modern, ethical methods of honouring the passing of a loved one. I cannot recommend them enough when you have just received a terminal diagnosis and don't know where to turn. God bless them.

I'm so very appreciative of the caring service provided by Martin Brothers. I was blessed to meet…read morewith Valerie who helped my family through all the details during a very difficult time. I am not sure know what I would have done without her and the staff at Martin Brothers.

Melani is helpful, professional and excellent in communicating. Throughout the course of 2~3 weeks,…read moreshe answered all the questions with patience. During the viewing, the natural makeup was impressive. My parents were very happy about how good their son looked. Overall, with the price and how nice Melani is, I was glad to choose this one.

None of ever wants to be needing to make this call a, but as the old idiom goes, "in this world…read morenothing can be said to be certain, death and taxes" so sooner or later you or someone close to you will have to. If the decisions that we don't even want think about, get pushed off until mortality visits your home, we or a loved one will need to navigate a gauntlet of an opaque industry, fraught with pitfalls, when we are at our most vulnerable. The name is succinct and accurate but this does not mean they cut corners, or they are no frills or cheapen the process. What they bring is a personal service, with funeral service staff that are accessible, patient and will honestly answer all your questions without the subtle, but heavy-handed, pressure tactics so much of the industry is known for. They want to learn what you want not pushing options just because they give them the highest margins. 'Affordable' is one of only two Funeral Service companies in Greater Victoria which meet the high standards of the BC Memorial Society. If you are currently planning ahead, the 'Society' offers a low cost, one-time, membership which authorizes them to communicate all your wishes to the relevant parties from from the hospital through your memorial service and burial or cremation. This reasonable membership fee buys you peace-of-mind more than pays for itself by the discounts offered by Funeral Services they recommend. If you have not called the 'BC Memorial Society' already, check out their website at [ https://memorialsocietybc.org/about-us/ ] and call them, toll free at 1 (888) 816-5902.

When my mom passed, I was totally devastated and overwhelmed with grief. Among the number of…read morefuneral homes in Vancouver, I decided to choose the closest to us - Delta Funeral Home & Cremation Centre. After meeting with Jennifer, the service director, I knew that I made the right choice. Jennifer was so efficient, helping us through every step of my mother's funeral planning. She was very professional, accommodating, and respectful, allowing us to plan the service according to our family faith and traditions and being very understanding when we wanted to make last minute requests. Because of her help and comforting advice, on the day of the funeral, my family and I felt more prepared, mentally and emotionally. Our entire family sends gratitude and appreciation to Jennifer and the staff of Delta Funeral Home for their hard work, support, and comfort they provided at these tough times for us.

I am very happy with the personal service that i received from Preston. He came to my home in…read moreNorth Vancouver at no extra charge. There was no upselling. He provided me with the CPP papers that I would need and their nearest address. I ordered 4 Death Certificates as friends said I would need at least that many for the different banks and agencies. Preston said one would be enough. He was right. He returned my call immediately. Simple Cremations forgot to call me back. I had to call them twice. Then they were going to charge $195.00 FOR A HOME VISIT. Everything was taken care of in a timely fashion. This has been a difficult time for me. A Basic Cremation and Preston made this easier for me than I expected. Thank-you Preston and Wes.