I was so glad that I had pre-planned by elderly fathers cremation with Ngaio (pronounced Naiyo) a…read moreyear before he passed. She was so wonderful and supportive. When the day came, every thing was taken care of and I did not have to make any decisions in a stressful situation. Her prices are was very reasonable and all services were done in the lower mainland. The fees and options are clearly laid out in her documentation and website. There were no added fees or up- selling. Ngaio delivered my fathers ashes to my home which was near her office in the east side of Vancouver. It was a comfort to know that she was there to escort him and bring him to me. Thanks Ngaio you are wonderful. M.B.

What can I say about Ngaio and Michelle. They carried me through a really difficult time with grace…read moreand dignity. Never pushy, never "up-selling"....they showed me new, modern, ethical methods of honouring the passing of a loved one. I cannot recommend them enough when you have just received a terminal diagnosis and don't know where to turn. God bless them.

Unfortunately, we sought the services of this funeral home at the time we needed them when we were…read morein sorrow and grieving the sudden loss of my husband, considering its proximity to our residence. We were assigned to the very incompetent Larry D. Thompson. First of all, we were forced to get their very expensive catering services saying that they don't allow outside food in their premises. The food was awful, the chow mein was so salty, it was just thrown into waste. Secondly, on the viewing day, there was no guest book provided. When asked, Larry said we didn't ask for it. That's a very basic item that should be part of the funeral services package. Then, we were not asked about the "thank you" cards. We ended up designing our own and have them printed. These are services that we are not familiar with. It's the task of Larry to present these things to us. Finally and worst of all, we ordered for some cross pendants to put some ashes of my deceased husband. Before I picked up my husband's ashes from this funeral home, I texted Larry to make sure he had saved some for the ordered pendants. He confirmed he saved some already, only to be advised later and after my husband was interred, that there was no ashes saved for the pendants. This is very disrespectful to the dead and a very unreliable service considering they're are dealing with a grieving family who relied on them to provide the best final services for my husband. Now, the only item that can keep him close to us is no longer available because of this very irresponsible funeral director Larry Thompson.

I would like to thank for Richmond Funeral Home's help in this most difficult time of my father's…read morepassing. Especially Yao Sen Yang has been a great help providing professional advise and detailed planning along side of our family before and during the funeral service. Mr. Yang, You did such a wonderful job. It took a lot of pressure off of us during this crazy time. Thanks again for your hard work! Wendy Che

I was told this funeral home is a bit more expensive than Vancouver Memorial Services and Crematory…read moreacross the street, even though both are under the Dignity Memorial umbrella. Fair enough. Facilities and services vary, so I expected there might be a difference in pricing. The staff I dealt with here were pleasant and courteous, but I did feel some sales pressure during my visit. I would recommend comparing prices and services carefully to see what best fits your needs.

My father was cremated at Hamilton Harron. The staff helped us through the complicated end-of-life…read moreprocess and we were treated with much kindness. Thank you to the Hamilton Harron team for your compassionate and efficient service.

I am from California had a parent in law member who lived out in Canada and the funeral Amherst…read moreallowed this to be a smooth and easy process during a very difficult time, especially being in a different location and not being there physically. Their delicate understanding and helpfulness was greatly appreciated. All the glory to God. Thank you to Christian, Scott and jatin.

Efficient service, empathetic people. They know what you're going through, and are attentive and…read moreunderstanding. Note that the actual cremation is in Blaine, Washington. But for an extra fee, they will use a local crematorium. Pricing is fair and comparable to other providers. Timely service. Took about 10 days from when I completed the paperwork, to receiving the ashes.

When my mom passed, I was totally devastated and overwhelmed with grief. Among the number of…read morefuneral homes in Vancouver, I decided to choose the closest to us - Delta Funeral Home & Cremation Centre. After meeting with Jennifer, the service director, I knew that I made the right choice. Jennifer was so efficient, helping us through every step of my mother's funeral planning. She was very professional, accommodating, and respectful, allowing us to plan the service according to our family faith and traditions and being very understanding when we wanted to make last minute requests. Because of her help and comforting advice, on the day of the funeral, my family and I felt more prepared, mentally and emotionally. Our entire family sends gratitude and appreciation to Jennifer and the staff of Delta Funeral Home for their hard work, support, and comfort they provided at these tough times for us.

None of ever wants to be needing to make this call a, but as the old idiom goes, "in this world…read morenothing can be said to be certain, death and taxes" so sooner or later you or someone close to you will have to. If the decisions that we don't even want think about, get pushed off until mortality visits your home, we or a loved one will need to navigate a gauntlet of an opaque industry, fraught with pitfalls, when we are at our most vulnerable. The name is succinct and accurate but this does not mean they cut corners, or they are no frills or cheapen the process. What they bring is a personal service, with funeral service staff that are accessible, patient and will honestly answer all your questions without the subtle, but heavy-handed, pressure tactics so much of the industry is known for. They want to learn what you want not pushing options just because they give them the highest margins. 'Affordable' is one of only two Funeral Service companies in Greater Victoria which meet the high standards of the BC Memorial Society. If you are currently planning ahead, the 'Society' offers a low cost, one-time, membership which authorizes them to communicate all your wishes to the relevant parties from from the hospital through your memorial service and burial or cremation. This reasonable membership fee buys you peace-of-mind more than pays for itself by the discounts offered by Funeral Services they recommend. If you have not called the 'BC Memorial Society' already, check out their website at [ https://memorialsocietybc.org/about-us/ ] and call them, toll free at 1 (888) 816-5902.

In helping a friend to recieve a Death Certificate I came into contact with this incompetent…read moreorganization. Originally we ordered three copies. We called them three weeks later after not receiving the certificates and they said that they had not sent it yet, but would send it that day. A week later we had not received the certificate and called again. They said they had sent it three weeks prior, contridicting what they said before, but then also said they had then ready and would send it that day (which didnt make sense that itd be ready so quickly as before they said it took days to prepare.) They promised to send an additional one as well, which they never did. We needed the certificate asap and so finally arranged for a courier and was later told that they had moved offices and not updated their website. We ended up having to send a second courier. If I could give zero stars, I would.

I'm so very appreciative of the caring service provided by Martin Brothers. I was blessed to meet…read morewith Valerie who helped my family through all the details during a very difficult time. I am not sure know what I would have done without her and the staff at Martin Brothers.

I had absolutely no idea what I was heading into, but as it turned out, I had the good fortune of…read moreattending the Peace Arch Hospice Society presentation of "A Night of Comedy Dedicated to Finding Comfort, Community, and Healing Through Humour." What an amazing evening! In fact, it was one of the best comedy events I've ever had the pleasure of attending. The evening's title was perfectly chosen: Grief n' Giggles - Coffin Up Comedy. If that name alone doesn't make you smile, the performers certainly will. Perhaps the most unexpected part of the evening was the venue itself: Victory Memorial Park Funeral Centre. Having only lived in White Rock for a short time, I had no idea this beautiful facility even existed. And before you let the words "funeral home" scare you off, don't. It's a stunning property with peaceful grounds that are perfect for a nature walk. Not exactly the first place that comes to mind when someone says, "Want to get some fresh air?" but maybe it should be. The brochure featured the tagline: "They say laughter is the best medicine, so we're throwing an event all about healing with humour -- no prescription required." Judging by the roughly 300 people in attendance, I'd say the prescription was filled. The evening was expertly hosted by Cliff Prang, who didn't miss a beat. OMG, he was hilarious. Melanie Rose and Vanessa Woznow rounded out the comedy roster, and together they delivered a night of laughter that had the audience roaring. You know how it is when you walk into a venue you've never been to before. There's the cautious step through the doorway, followed by the obligatory scan of the room to make sure you haven't accidentally wandered into the wrong event. In my case, I was greeted by no fewer than five different people: one welcomed me, two signed me in, one escorted me to the elevator, and finally there was the handsome gentleman whose sole duty appeared to be pressing the elevator button. I've never felt so important in my life. Once on the second floor, I discovered an entire reception area dedicated to mingling, complete with beautifully arranged buffet tables offering complimentary food and beverages. This came as a complete surprise since admission was by donation only. I had come prepared for comedy, not hors d'oeuvres. Needless to say, I adapted quickly. Later, the same elevator gentleman took the time to point out a beautifully handcrafted horse-drawn coffin carriage dating back to the 1890s. It was an extraordinary piece of craftsmanship and a fascinating glimpse into local history. Stunning woodwork and well worth a look. A special shout-out goes to two lovely ladies, Jeanette and Rosetta, whom I met while enthusiastically sampling the buffet. Rosetta is a vivacious volunteer at the Peace Arch Hospice Society Thrift Store, which apparently provides significant funding for the Society's programs. Another shout-out goes to the lady seated beside me, whose infectious laugh kept me laughing throughout the show. Sometimes laughter is contagious in the very best way. Finally, a heartfelt thank you to all the volunteers and organizers who helped make this first-class event possible. From the warm welcome to the delicious refreshments and the outstanding comedy, everything was thoughtfully planned and beautifully executed. If this was my first Peace Arch Hospice Society event, it certainly won't be my last.

Our family has nothing but positive things to say about Victory Memorial- they helped comfort us…read moreduring the loss of my father. Guided us through an exhausting journey after our beloveds passing- helping ease the complexities and overwhelm of what normally comes with funeral and memorial arrangements. We are so grateful for Janet and Zoe, the two ladies who helped us every step of the way: they're honest, compassionate, patient and diligent. 5 stars all the way and would highly Recommend them to others. Thank you so much, Janet and Zoe for all your help and love along the way!