We have used the services of Columbia Bowell in New Westminster now twice. Seven years ago I did extensive research before choosing a funeral home and this one stood out as unique, a family owned operation surviving in the brutal world of conglomerate funeral homes. There was no high pressure selling that is so common and offensive from the corporate's at a time of such vulnerability and sorrow. The staff here was efficient, kind, and respectful of what we were going through. We had to use services of a funeral home again and this time we did not bother looking anywhere else. Once again, the staff was extremely helpful and patient. The numerous arrangements coordinating time lines with the church and the cemetery were carried out quietly and efficiently. Steven treated us with dignity and compassion. We highly recommend Columbia Bowell Funeral Home for funeral arrangements for one less thing to worry about at the time when making decisions about loved ones is so highly emotionally charged. One more thing to add, seven years ago the rates were reasonable considering the amount of arrangements made. This time we had to say goodbye to our 2 year old grandson, the rates were reduced by 75%! The funeral home absorbed many of the costs explaining that it is their policy to support grieving parents of young children. Again, the compassion showed in all the details of our dealings with the staff was heartwarming. read more