I have a confession, I'm super late on this review-- I got called out on it today…read more.. I've been getting my car detailed here since I bought it, Lucien, in October 2023. Like many of you, I scoured the reviews as I don't want just any shop putting their grubby mitts on my Lucien. Safe to say, the reviews brought me in, the customer service (Chris, Thiago, team) is always very pleasant and personable, and the actual work is flawless. I get regular details in addition to the ceramic coating (pictured) to protect Lucien from the damage and destruction of FL sun-rays of death. You NEED TINT and ceramic coating to protect your exterior, interior, and mitigate the heat brewing inside-- Ceramic looking like glass and the water beads off it! They warranty their work and ensure you walk away feeling your money was well invested-- thanks guys!!!

I did the Masters VIP Package because my dog threw up on my drivers seat and needed to get it…read moreshampooed. When I received the car, I was amazed with the results and pricing. For what it included I think it's priced very well and my car looks and smells great! The staff were very friendly and welcoming and made sure I felt comfortable during the wait. I was truly thankful for their hospitality and performance. I will definitely come back! They also responded very fast and scheduled me in very quick through Yelp!

First off, my car looks STUNNING now! After putting it through 70,000 miles and a recent camping…read moretrip in the sand/mud, I tried not to have high expectations. I know how hard it is to get the sand out of carpet, and my seats have dealt with quite a few spills over the past few years that I couldn't figure out how to clean all the way. Much to my surprise, ever since inch of my car was literally shining by the end of the day. I could tell the guy working that day took extra care, even though his other two coworkers had called out that morning. The only thing I want to note is that tipping online is distributed to the whole team, not the individual(s) cleaning your car. Feeling that was a little unfair based on the circumstances, I ended up tipping again. In total, I spent about $96, which sounds steep, but those are three hours that would've taken me all day without looking half as well done! Plus, it was walking distance from the rest of the businesses in the Waterford Lakes Plaza and across the street from home. If I ever need a thorough wash, they'll be seeing me again.

This was my first time going to this car wash, because I really wanted my seats deep cleaned and…read morethought it was nice that you could so while you waited. I opted for the $65 ultimate wash (+$5 for it being a crossover or "suv"), and I'm sad to say it was very disappointing. On first glance the major pollen on my car was gone, however when I actually looked into it there was a lot of spots missing or barely touched. I had to remind them to wipe down my windows because none of them were touched, my roof was still spotted with pollen, the inside of my doors were dusty/dirty as well as my grill, console and large parts of my rims. I had them do the windows and just decided to take my car through the car wash and detail the spots myself. Would not recommend for those looking for a very detailed clean. I gave them three stars, and paid because even though I wasn't satisfied with the service, the employees seemed nice. UPDATE: lowering to 2 stars, because it's been almost a week and I attempted to contact them to get the spots actually cleaned (email and phone). No response.

I bring all of my vehicles here. Great staff, great location, great results. You can wait there or…read moretake a short walk to several restaurants or coffee shops.

Had them come to a new house, had some of the windows tinted, the sales person said we would be…read morecalling them back for the rest, she was right, had the rest of the windows done recently. They are fast to respond and schedule and do a very nice looking, professional job. Than you Tanya and Mark.

Great job, super personable and professional. Will definitely use again. Highly recommend.read more

Great service, Donovan did an amazing job and had such attention to detail! Will 100% have him…read moredetail my car again.

Daniel came over only after contacting him the day before so that was already a plus! He mainly was…read morein contact with my fiancé and his communication was fantastic! He came over and got straight to work. It took a few hours to completely detail my SUV with his gold package, but it was SO worth it! There is not a strand of dog hair, speck of dust or anything left in my car. I haven't seen it look like this since I left the dealership. The gold package was $185 and he did a protective coat on my leather seats for an extra $20. He came in at a great rate for all of this and his work is simply AMAZING! Can't wait to schedule Daniel again for both of our cars!

Saw Alura Services on Yelp! and was impressed by the reviews. I called Daniel, the owner on…read moreSaturday (August 9) and discussed the job (a deep cleaning of the interior of a truck). He asked me to send him a text with the details so I did. He was very responsive and provided me via text with a quote and detail on how he would clean the truck. He told me he could not get to it the same day, but that he would meet me at my house the next day between 4:30-5:00 (August 10). Sounded great! August 10 came and went, and despite repeated attempts to text and call Daniel, he completely ghosted me. I tried again today (August 11) to no avail. First, I hope he is okay because he was so responsive on Saturday only to go completely silent on Sunday and not even show up. I was really hoping to utilize Alura Services, but this is not a good introduction.

when i broke a wire on my twenty year old italian motorcycle nick and the guys took care of meread more

I will say this, as a man that has maintained and fixed all of my vehicles my entire life, it was…read morehard for me to have to decide on finding someone to take care of my daughter's car while 3.5 hours away in Orlando for college at UCF. Originally, I had her and her twin brother bringing their cars back to South Florida for me to do routine maintenance. Then while her car was parked at her apartment, squirrels or rats climbed up and chewed the fuel lines coming from the pump at the tank. With the parts I needed on backorder at the dealership and no junk yard local to Orlando having her vehicle model in it, I was stuck. Auto Tender to the rescue. From the first phone call, to them handing us a safe and running car, I was more than pleased with our experience. They even completed the job under the original estimate price. So for the last 3 years; my daughter's, son's, nephew's, and a few of their friend's cars have all gone to Auto Tender for everything from routine maintenance to big fixes. Anyone who has a son or daughter or whatever attending UCF, can rely on Auto Tender to troubleshoot and fix their vehicles in an affordable and timely manner. My daughter's boyfriend currently has his car there to fix what another shop right at the front entrance of campus failed to fix and actually made worse. Please do your homework as a parent and you'll find Auto Tender at the top of your list. They'll go above and beyond to help you out in every way.

Great attention to detail! Took extra time to ensure everything was installed to their top…read morestandard. + lifetime warranty!

Quick and efficient. Troy was very professional and knowledgeable. He was very communicative and…read morehelpful. He did my front two windows to match the back glass and did a great job.