We were here to celebrate the beginning of the biking season. Hot dogs and sausages were cooked on…read morethe grill in their side yard; pizza was brought in. Lots of bike enthusiasts were talking about their recent rides and plans for rides this coming summer. It was just a nice gathering of people, like a backyard summer BBQ, of people who enjoy biking and supporting a bike store.

GoBike workshop is wonderful. The employees are so easy going and helpful. They assist and…read moreexplain without ever making you feel stupid. They give you the tools, space and instruction to do it yourself. The prices can't be beat, by far. They have used or new parts (and take donations of bikes and parts) available in the workshop. I replaced 2 cables, opening one shifter, learning how they work and following how they are attached to the bike. It was a great experience. I had a goofy grin on the whole time. I was ecstatic to finally get down and dirty to the guts of my bike. The place is housed in an old police station with bikes surrounding the entrance, literally hanging around. I highly recommend bringing your used bikes here as donations and using the workshop to repair your bikes. It was so much cooler than just dropping my bike off to be fixed by someone, although they will do that for you, you don't have to do it yourself. It's just a unique option to learn while doing the work yourself.

I've really been pushing to buy everything locally instead of on Amazon, at Walmart, etc. I called…read morethe other day inquiring about getting some additional straps to secure my bikes to my trunk mount rack - the person on the phone advised "Well your rack should have straps on it" and he argued with me a little bit about how I wanted some extras to keep it safe, and he advised "well we don't sell bungie cords", which is not what I was looking for. Thule sells extra bike straps on their website- these things exist. Then I asked if they had covers for it to keep the bikes from getting dirty when you drive with them on the rack. His reply: "That's the price you pay for carrying your bikes on the back of the car." Extra straps and covers exist, so I'm not sure why the attitude was necessary. Needless to say I'm not going to shop there going forward- I don't appreciate being spoken down to.

So I am very unimpressed by this shop. I walked in as soon as they opened looking to have a chain…read morerepaired repaired. I just don't have the tool two guys are in there shooting the breeze no other customers. I told him I was on my way for a bike trip and I could use a hand, they said I would have to leave it. This job will take about five minutes. Bottom line is I wanted to support a new local bike shop I will never go back there again. Terrible customer service.

Used them several times. Really knowledgable, down-to-earth, and helpful. Have a high-end road bike…read more(Trek Domane) and they did a good job of getting everything repaired and back on the road after an accident. I've lived all over the country and dealt with a lot of bike shops, they are a good one. Highly recommended.

When I was younger up through my early to mid 20's I rode a bicycle very often. My bikes were never…read morebought here, but whenever it needed a fix or tune-up, my family and I would always bring it here. After more than a decade away (beyond a handful of short rentals), I finally made the decision to get back into riding. I knew a lot had changed with bicycles since the last time I was a regular rider and did a bit of research beforehand so I could have a general idea of what I was getting into. From the very start, my experience with Dave truly has been extraordinary, going above and beyond above and beyond. He agreed that I had a very general idea toward what I wanted, and in terms of more specific styles that fit my needs he showed and let me give a good test ride on 3 different models. I made my decision on which style I liked the most, and he gave me a card with the model info and style (I'm a "fitness hybrid" guy) and actually encouraged me to shop around and try out a few other brands of fitness hybrids to see and feel what felt most natural, emphasizing if it doesn't feel quite right, you won't ride as much. After going to a few more shops and testing (in a much more limited capcity) a flew more bikes, I made the decision that the Trek FX 1 I tried out from here was the one to buy, as it felt the most like me. Along with my purchase, a water bottle and mount were included, and a discount offered for the next few months toward any accessories I might need (including the helmet I got). Dave again provided amazing customer service, letting me know that if I had any questions about the bike, or if I felt I needed a new seat (which a couple stores actually tried to push from the jump) after a couple weeks to go back and I could test out any if needed. He also said in around a couple months break in period they would give the bike a good inspection for free to make sure everything is still in good order. Overall, the service I had was beyond exceptional, Dave is a super dude, and I got myself a super ride!

If I could I've give Beeton's 10 stars. Friendly, honest, dependable staff....great shop. The…read moreservice and knowledge of the guys working there is beyond excellent. They care. They answer all questions and take time to listen to your needs. They suggest all options and give you comparisons on what can be done. The turn around time is exceptional. They know bikes. They get your bike in and out quick....but do not skimp on service. They know what they're doing when it comes to repairing, tuning , selling....everything to do with bikes. My bike is important to me and they understand that. The store has a great variety of bike things for sale from tubes to car carriers. They sell Jamis bikes, ebikes and always have a few used bikes. The prices are below most other bike shops. This is my go to place. I feel fortunate to have them in Niagara Falls....and close to the bike path too.

Quick turnaround for spring bike tune ups! And very reasonable pricing. I wouldn't hesitate to come…read moreback

Mike did a great job tuning up our two bikes so we are ready for our adventures in FL this winter…read more I was very pleased with the service. He picked up and delivered the bikes as he no longer maintains a storefront and did a thorough refurbishment at a reasonable cost. Couldn't ask for more and would highly recommend.

After wrecking my bike I came in to speak with Mike about the next steps to repair it. Mike was…read moreextremely knowledgable and very personable. He gave me all the information I would need but at the same time I did not feel like I was having a sale pushed on me. I will be using them to repair my bike when the parts arrive. These guys have my business locked in.

Great work, reasonably priced. Very accommodating staff. And…read morelocally owned. Which to me is important . I like spending money in my own neighborhood .

It's not easy getting the motorcycle style e-bikes fixed up. I got a flat & no place would help but…read moreI contacted South Buffalo wheelhouse & Adam & his crew saved the day :)

I moved before winter last year, and my bike has been put in my garage since the move. I am riding…read morefor the ride for Roswell on 6/22, so i thought to check the bike and try it out this past Sunday when it stopped raining. To my surprise, the mover had pressed the handle bar so much that the wheel is now at 90 degree! I quickly find where the closest bike shop was, but on Sunday it is closed. Monday afternoon, i took the bike in, in less than 15 minutes, my bike was aligned, tire inflated, break checked! And he did not charge me anything! Now if I need buy any bike stuff, and my bike serviced, this will be my shop!

My parents wanted to get me a fancy new bike as a graduation present but between myself and the two…read moreof them, we had zero knowledge on bikes. Ben at Tom's Pro Bike couldn't have been more helpful from start to finish. He gave my parents a few options initially to surprise me with. After looking through those on my own, I then got in touch with Ben and we we able to find the perfect bike for me. He let me come in and test ride the bikes that I was choosing between. He was able to answer every single question that I had and explained everything about the bike so I knew exactly what I was getting. He made many recommendations on accessories that I now have and love. My family and I loved the experience so much that we even brought another bike in that was sitting around and needed a tune up in for him to take a look at. Overall it was an incredible experience and I am over the moon about my new decked out bike! I've had the bike for about a month now and am still going back to Tom's Pro Bike to get more things (a new helmet and a bike rack for my car). An awesome perk to note is that you get 10% off each purchase for a month after you purchase a bike so I have been taking full advantage of that while I still can. I can not recommend this place enough and have lots of love and appreciation for Ben for all he has done for me!

So thankful to have this bike shop here in EA! Jeremy was very informative and told me everything I…read moreneed to know as a first time rider. I feel confident going into upcoming long-distance rides after visiting this shop. They do it all - tune ups, bike shipments, all the gear... so much.

Dropped my MTB off for service and needed a new dropper post installed. My bike needed a lot of…read morelove and attention to get it back to feeling new. The staff were very knowledgeable, helpful, and friendly. They told me turn around time would take about 1 week which is exactly how long it took, no surprises. I picked up my bike and for the amount of work they did I believe the price was very reasonable and fair. And after riding it hard again I have nothing to say other than they did a great job. I don't usually leave reviews but I felt compelled to do so and to recommend to others that this is an excellent shop to bring your bike for service! Thank you Kickstand Culture!