In store shopping this afternoon. Male operating store was extremely rude and condescending to his…read morecustomers. Best way to cancel a sale is to behave in this manner. JUST an FYI to the male at the counter; my 2026 automobile, purchased in July cost $98,000 and the current value of my home is $5.0 million. Looks like you picked the wrong female to pump your bullshit out to!! Good luck with your future sales, you are going to need it ;-) !!!

Wonderful folks ... splendid service ... fantastic products ... I recommend patronizing this place !read more

Used them several times. Really knowledgable, down-to-earth, and helpful. Have a high-end road bike…read more(Trek Domane) and they did a good job of getting everything repaired and back on the road after an accident. I've lived all over the country and dealt with a lot of bike shops, they are a good one. Highly recommended.

When I was younger up through my early to mid 20's I rode a bicycle very often. My bikes were never…read morebought here, but whenever it needed a fix or tune-up, my family and I would always bring it here. After more than a decade away (beyond a handful of short rentals), I finally made the decision to get back into riding. I knew a lot had changed with bicycles since the last time I was a regular rider and did a bit of research beforehand so I could have a general idea of what I was getting into. From the very start, my experience with Dave truly has been extraordinary, going above and beyond above and beyond. He agreed that I had a very general idea toward what I wanted, and in terms of more specific styles that fit my needs he showed and let me give a good test ride on 3 different models. I made my decision on which style I liked the most, and he gave me a card with the model info and style (I'm a "fitness hybrid" guy) and actually encouraged me to shop around and try out a few other brands of fitness hybrids to see and feel what felt most natural, emphasizing if it doesn't feel quite right, you won't ride as much. After going to a few more shops and testing (in a much more limited capcity) a flew more bikes, I made the decision that the Trek FX 1 I tried out from here was the one to buy, as it felt the most like me. Along with my purchase, a water bottle and mount were included, and a discount offered for the next few months toward any accessories I might need (including the helmet I got). Dave again provided amazing customer service, letting me know that if I had any questions about the bike, or if I felt I needed a new seat (which a couple stores actually tried to push from the jump) after a couple weeks to go back and I could test out any if needed. He also said in around a couple months break in period they would give the bike a good inspection for free to make sure everything is still in good order. Overall, the service I had was beyond exceptional, Dave is a super dude, and I got myself a super ride!

Mike did a great job tuning up our two bikes so we are ready for our adventures in FL this winter…read more I was very pleased with the service. He picked up and delivered the bikes as he no longer maintains a storefront and did a thorough refurbishment at a reasonable cost. Couldn't ask for more and would highly recommend.

After wrecking my bike I came in to speak with Mike about the next steps to repair it. Mike was…read moreextremely knowledgable and very personable. He gave me all the information I would need but at the same time I did not feel like I was having a sale pushed on me. I will be using them to repair my bike when the parts arrive. These guys have my business locked in.

Great work, reasonably priced. Very accommodating staff. And…read morelocally owned. Which to me is important . I like spending money in my own neighborhood .

It's not easy getting the motorcycle style e-bikes fixed up. I got a flat & no place would help but…read moreI contacted South Buffalo wheelhouse & Adam & his crew saved the day :)

Our Grandson is Autistic and he said he wanted a Tricycle- he's twelve and we weren't sure if he…read morewould use it or walk away- we found a wonderfully used 24" with 7 gears from Buffalo NY so we figured - why not- it was in great condition but needed to be serviced- we called several shops and were sort of discouraged to bring it in- we called Erics- great turnaround and service with a smile on his face- he obviously LOVES bikes- brought it to my grandson and we saw almost almost as big a smile as Eric's- cant recommend more- Thank You- Eric made a great day and memory for a beautiful young man- to ride a bike!

Fantastic gym of the community! I brought both of my E bikes into Eric's cycle works. I only did he…read morefix the brakes for me, but he tightened up the chain and took care of a few other things. I did not know we're wrong done in a timely fashion cost was effective and appropriate help me load and unload the bikes. I appreciate having the store in Hamburg, New York, honest and hard-working.

Campus is thé place to find a new bike, have your bike checked up for the season or some…read moreaccessories. The staff is very knowledgeable and takes all the time for you. Forget about on line ordering or the bog box stores. Your local bike shop is so much better.

I went there yesterday with an issue that I needed help with. They told me they don't repair…read morescooters anymore. The gentleman then proceeded to come out to my truck and assist me with reseating the tire on my scooter. He was so helpful and has gained a new customer with all my bicycle needs. Thank you so much! Jim

So thankful to have this bike shop here in EA! Jeremy was very informative and told me everything I…read moreneed to know as a first time rider. I feel confident going into upcoming long-distance rides after visiting this shop. They do it all - tune ups, bike shipments, all the gear... so much.

Dropped my MTB off for service and needed a new dropper post installed. My bike needed a lot of…read morelove and attention to get it back to feeling new. The staff were very knowledgeable, helpful, and friendly. They told me turn around time would take about 1 week which is exactly how long it took, no surprises. I picked up my bike and for the amount of work they did I believe the price was very reasonable and fair. And after riding it hard again I have nothing to say other than they did a great job. I don't usually leave reviews but I felt compelled to do so and to recommend to others that this is an excellent shop to bring your bike for service! Thank you Kickstand Culture!

I moved before winter last year, and my bike has been put in my garage since the move. I am riding…read morefor the ride for Roswell on 6/22, so i thought to check the bike and try it out this past Sunday when it stopped raining. To my surprise, the mover had pressed the handle bar so much that the wheel is now at 90 degree! I quickly find where the closest bike shop was, but on Sunday it is closed. Monday afternoon, i took the bike in, in less than 15 minutes, my bike was aligned, tire inflated, break checked! And he did not charge me anything! Now if I need buy any bike stuff, and my bike serviced, this will be my shop!

My parents wanted to get me a fancy new bike as a graduation present but between myself and the two…read moreof them, we had zero knowledge on bikes. Ben at Tom's Pro Bike couldn't have been more helpful from start to finish. He gave my parents a few options initially to surprise me with. After looking through those on my own, I then got in touch with Ben and we we able to find the perfect bike for me. He let me come in and test ride the bikes that I was choosing between. He was able to answer every single question that I had and explained everything about the bike so I knew exactly what I was getting. He made many recommendations on accessories that I now have and love. My family and I loved the experience so much that we even brought another bike in that was sitting around and needed a tune up in for him to take a look at. Overall it was an incredible experience and I am over the moon about my new decked out bike! I've had the bike for about a month now and am still going back to Tom's Pro Bike to get more things (a new helmet and a bike rack for my car). An awesome perk to note is that you get 10% off each purchase for a month after you purchase a bike so I have been taking full advantage of that while I still can. I can not recommend this place enough and have lots of love and appreciation for Ben for all he has done for me!