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    Camping World - Concord

    1.6 (179 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - Camping World - Concord

    RV repair

    Camping World - Concord Photos

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    Slide bracket ripped out of slide

    Have had a bad experience from day one of picking up camper and continued problems from dealer install slide toppers and a tankless hot water heater that will work unless you open up two faucets to get flow. This has happened at every campground so it's not about pressure, it's about flow. Service department can seem to get me the water filter wrench 6 months(very ridiculous). They tell me I have the right one when I send them pictures and video to show it doesn't fit. Quality of the Salem Hemisphere "Elite Series" is far from Elite. Can't get the location GM to respond back or call me after multiple attempts. So Bobby, I will be escalating to corporate.

    Campers World Concord North Carolina
    Terri A.

    From start to finish, this place has exceeded my expectations!! They not only worked VERY hard to GET my business, they are making the entire experience seamless, and a pleasurable process! The staff are all helpful, informative and seem to like what they do!! I've been with parts, service, finance, and just about every department here!! Kudos to management and to corporate for creating such a great environment for customers!! (And I'm guessing it's great for employees, TOO!) I cannot say enough GREAT things about this location!! I HIGHLY recommend giving them a chance to gain your business-you won't regret it!!

    This  is where  we broke  down
    Matty A.

    My Fiancé and I bought a Brand New RV from then , sent a deposit and drove across country with our German Shepherd in the back of our truck, We gave them 2 weeks notice of our arrival, our appointment was Saturday at 1 pm We arrived at 12 anxious to get Back on the road home. They were nowhere near to be ready for us to leave with our trailer Installation Guy said " He was Not even aware he needed to install the TV, generator etc until the day prior (Friday at 5 pm!!) Our sales person was no where to be found all day We called texted him, he finally showed his face briefly, to disappearing again. We had to ask the car washing team to wash our RV, they were sending it out dirty, we found lots of nuts and bolts Sitting around the RV, the tech said they were not needed !! By the time they called us in to sign paperwork it was late and rushed ( you know how it is when you buy a vehicle!) The finance guy kept saying he didn't know the answers to our questions he just did the numbers, the manager had to come a couple of times the #'s did not match what we had been quoted on paper. By the time we were done the store was closed Lights out !! We were the last ones out, our sales guy didn't know what all the keys were for, wanted to keep them we ended Keeping them to find out later on our own they belonged to the storage Obviously!! On our way home we had to be towed They had left the brakes on the hitch attached and truck was struggling with the wind and bad roads , we had to get towed to the nearest town. 2 blocks from home the spare tire Became loose and was dragging the underbelly falling apart it could had gotten on fire !!! Later we found 20 things that did not work !! The oven had to be replaced, the solar panels not working , the water heater not working !! Just to name a few things. It's been a nightmare !! We called emailed you name it !! It's been in the shop in California for 2 months and counting !! We've had to cancel 4 trips my birthday trip and Fathers Day weekend Today was the last one We cancelled since parts are still not available We are sooo disappointed!! The more I read about Camping World And how bad customer service they Have, I am ashamed of myself for not doing the research ahead of time, we were sooo excited to get our " Brand New Trailer " I hope they make it up to us !! Somehow we've lost 3 months of our warranty!! Social Media and Influencer is huge in this day in age.

    Broken floor vent

    Sales was ok until we signed on the dotted line....then they were absent. Parts guys are helpful! Service is awful! Bought a Cougar 30RKD in Feb. Love the unit itself. Staying at the Camping World campground, NEXTDOOR, today on our way escaping Hurricane Debby and just asked for someone to look at the unit for minor warranty parts. They refused to walk out the door to write a ticket! We are not wanting anything"fixed". We just need them to see a broken cabinet door and floor vents. SO frustrated with the poor customer service. We always give people the benefit of the doubt. Too bad that have proven other poor reviews are correct!

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    5 years ago

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    Thanks for coming out! Happy camping!

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    Page 4 of 5

    Ask the Community - Camping World - Concord

    Review Highlights - Camping World - Concord

    I am not sure who all was involved in the process of my camper repair but to Rick and Ben...

    Mentioned in 3 reviews

    Read more highlights

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    If I could give Jeff 10 stars, I would! After waiting a month for another local company to maybe…read morefix my water valve (and aggressively upsell me their $1,000 "Preferred Customer Plan" ), Jeff showed up, smiled, and had it fixed in 5 minutes flat. No drama. No pressure. Just results. He's friendly, incredibly knowledgeable, and you can tell he actually cares about solving the problem--not just padding a sales quota. The company as a whole is a breath of fresh air: honest, reliable, and actually shows up when they say they will. Imagine that! If you're tired of endless waiting, sky-high estimates, and feeling like just another number--call Jeff. You'll wonder why you didn't do it sooner. Highly recommend.

    I am so very happy that I called Temple RV to replace the failed Transfer Switch in my Class A…read moremotorhome, which has been my home this winter while snowbirding in Charlotte, NC. Quinn, a highly-trained and very competent Certified Master RV electical technician was phenomenal. He came out and did a professional and courteous job. Plus, he's just a helluva nice guy. Quinn got the old Transfer Switch out and the new one installed quickly and efficiently. I can't say enough good things about Quinn. I strongly recommend Quinn and Temple RV to anyone who needs an honest, highly-qualified electrician working on their rig. When I return to Charlotte in future winters, if I need any help with my RV, my first and only call will be to Temple RV... no one else.

    Camping World - Concord - rv_dealers - Updated May 2026

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