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    Zumiez

    3.3 (4 reviews)

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    7 years ago

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    2 years ago

    employee's are rude and disrespectful if your upset or mad doesn't mean you have to put it out on your costumers.

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    9 years ago

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    13 years ago

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    Camping World - Concord

    Camping World - Concord

    1.6(179 reviews)
    1.6 mi

    Most people expect perfection and every business has flaws but what sets this location apart is…read morethey strive to make things right. Shout out to Gavin for going above and beyond to fix a miscommunication!! He was awesome. The service team was awesome.

    RV owners should strongly evaluate where that service is performed…read more We brought our Ember travel trailer to Camping World - Concord, NC for what should have been minor, manufacturer-approved warranty repairs. We had already coordinated the claim and parts directly with Ember, who was responsive and supportive throughout the process. Unfortunately, once the camper was in Camping World's custody, the experience turned into a months-long ordeal. During the service period: * Parts ordering was repeatedly delayed despite the issue already being diagnosed * The manual brake system housing/frame area was damaged while in service * All entertainment system connections were removed or disconnected for unknown reasons * Water line connections broke while the camper was in dealer custody, later requiring repair * Our Lippert jack is now non-functional and must be replaced * The camper sat on their lot for an extended period, resulting in four months of storage costs To be fair, our Service Advisor Ryan Jacobs was consistently professional, polite, and responsive. He appeared to be navigating delays and capacity issues beyond his control. Since getting the camper back, we have also noticed small irregularities such as items being out of place or missing (including brand-new headlamps and flashlights stored inside). While minor compared to the larger issues, it raises concerns about how the unit was handled while in service. Ember's support during the process was excellent. Unfortunately, the same cannot be said for the dealership service execution. Based on our experience, we cannot recommend Camping World - Concord, NC for warranty service.

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    Zumiez - sportgoods - Updated May 2026

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