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Campers Corner

2.4 (9 reviews)
Open • 9:00 am - 5:30 pm

Services - Campers Corner

RV repair

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Campers Inn RV of Leesburg

Campers Inn RV of Leesburg

(29 reviews)

Our experience with Campers Inn of Leesburg was hands-down one of the worst service experiences we…read morehave ever had and one of the worst I've personally experience in my 38 years on this planet. Grech (our RV brand) connected us with this location back in December after a Texas dealer could not complete the required repairs to our unit after it sitting there for 3 weeks. We were scheduled to drop off our van on a Monday, only to be called the Friday before and told not to come because they "didn't have all the parts." This was despite the fact that those parts had been delivered on January 7th and receipt acknowledged by this location. They claimed for days they never received our replacement door which was the biggest repair we needed. Grech had it built and shipped to their location for installation. This door was shipped ahead of time, clearly labeled and confirmed as ours. Campers Inn then: * Spent days insisting they never received it * We had multiple staff members deny its existence and literally gaslight us * The woman working in parts the day we dropped off was so unapologetically rude to us and very upset when we asked about it * Only to finally find out that they installed OUR door on another customer's van due to their negligence. That admission came only after Grech escalated the issue to Campers Inn's sales manager, Tyler. Once Tyler was involved, we finally began receiving updates--something we had been repeatedly asking for with little to no response prior to escalation with their service department. We specifically asked both David and Michael to provide daily status updates because we are traveling the U.S. full-time and live in our van, meaning we had to stay in a hotel while our unit was in their possession. We need to make appropriate arrangements and we had a friend's wedding that same weekend. Despite explaining this clearly, there was no sense of urgency or empathy. Instead, Michael spent 10 minutes complaining about how difficult Grech is to work with, repeatedly stating that all of the issues were "Grech's fault," rather than focusing on resolving the situation or communicating with us. He also spent another 5 minutes badmouthing the management of that location saying this is also their fault because they interacted with Grech directly. Because of Campers Inn's mistake with the door, we now have to wait another three weeks for a new made-to-order door to be built and shipped. So with shipping, at least another month. Our interactions with Service Manager David Sapp were particularly troubling. David demonstrated zero customer service awareness and spent the majority of every interaction explaining what he was not responsible for and what was "not his job." Literally his words every time. He appeared largely clueless about the status of our unit, parts, or repairs--yet somehow had no problem calling us simply to tell us not to show up for our scheduled appointment. At one point, David spent over 30 minutes explaining that it is not his job to know where parts are, find parts, track parts, or assist in obtaining parts, stating his "only" responsibility is checking customers in and out. In my mind, parts and service should be working in harmony since these two these logically often go hand in hand. This attitude perfectly encapsulates the dysfunction of this service department. It gets worse. The first night our van was there, David left it unlocked with the keys inside, despite us explicitly telling him multiple times at drop-off to make sure it was locked. All of our personal belongings were inside. At 10 PM, we had to remotely lock the van from our phone. The next morning, David texted us in a panic because he couldn't find the keys--keys that he himself had left inside an unlocked vehicle. (Now this honestly makes me giggle because what a foolish mistake.) Communication throughout this process was abysmal. Phones go unanswered. Messages go unreturned. Information constantly changed depending on who you spoke to. To make matters worse, the parts and service staff openly bad-mouthed their own management during interactions with us, which is wildly unprofessional. When my husband finally picked up our van yesterday afternoon, we found: * Lithium batteries dangerously low at 35% despite us leaving the battery kill switch off and no electrical work being done. Seriously guys????? * A toilet seat bolt that was claimed to be fixed twice, but was not done at all nor their responsibility (per David Sapp) * Being told at pickup that the technician "didn't have time" and had already left for the day even though our unit had been there Monday - Friday. We literally just need it tightened or the bolt replaced. The most minuscule repair, they couldn't accomplish. I would never recommend this dealership to anyone. We have had far better experiences at General RV in other states. We will never bring our unit back here. Absolutely not.

I took my rv to Campers Inn on April 21, 2025 for repairs & maintenance, was not a good experience…read morebut I called & asked while it was there would they top off my propane, they sure did & $59.88 for the propane , however on top of that they charged an additional $125.00, I guess for labor to put the propane in, never heard of such an unfair business practice. This equates to over $14.00 per gallon, I wish they had negative stars for there ratings.

My Name Is Earl RV Repair And Inspection - This portable AC unit was provided at no additional charge to keep me cool for two weeks while awaiting my two new AC units.

My Name Is Earl RV Repair And Inspection

(2 reviews)

Earl figured out our 5th wheel slide issue. It never should have happened in the first place…read more Manufacturer shortcoming. Earl was very reasonable in his pricing and did top quality work! He also cleaned out our black water tank and now our sensors work! Earl was very personable and knowledgeable! Thanks, Earl! It was a pleasure doing business with you! Ken and Carolea

When I was having a problem with both of the AC units on my RV I called Earl Lytle of "My Name is…read moreEarl RV Repair and Inspection". The original AC unit was covered under the five year extended warranty I had purchased two years earlier when I bought my RV. The second AC unit had been installed by a large RV Dealer eleven months earlier and was still under the manufacturer's warranty. Earl came to my location and quickly isolated the problems using a multimeter and specialized training. Earl contacted Dometic, the company which manufactured both AC units, to discuss his findings. The newer AC had a failed thermal relay but this part was no longer available. The other AC unit, only three years old, was icing up due to a low level of freon in the system. Dometic agreed both AC units had failed under warranty and agreed to send two new AC units. While I awaited arrival of the two AC units Earl loaned me a portable AC unit to keep me comfortable in sunny 95 plus Florida weather. Earl promptly replaced my two AC units on time with no problems. I highly recommend Earl's RV Repair and Inspection Service.

Campers Corner - rv_dealers - Updated May 2026

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