Manager Leo Delacruz, is the epitome of Customer excellence and caring about his customers. Willing…read moreto spend time to help diagnose and resolve problems with my truck hands on and all. Thank you again sir!

I couldn't be happier with the help, kindness and compassion I received this morning from the store…read moremanager Leo. I had an issue that needed attention and prevented me from driving for safety reasons. In 10 minutes I was back on the road safely because Leo went above and beyond in his job duties. The hospitality I got from a mechanic store was superb! Thank you!

Shout out to Billie Jean at AutoZone for helping me out when I had a bad battery checking it twice…read moreto make sure my battery was completely dead and getting me a brand new one that actually fit my car correctly unlike those other guys Billie Jean you're the man continue your great service

Earlier this week while driving down an unpaved road, I got a tad to close to the side and a…read moreMesquite bush lightly scratched the side of my car. It was not serious and I knew I could buff it out but I didn't know what kind of compound I should use. I'm from out of town and the AutoZone where I live, has helpful and knowledgeable employees so naturally I searched for an AutoZone nearby. I walked into the business and talked with an employee, Genia and asked if she would come outside to take a look at the scratch on the side of my car. She came outside with me, looked at the scratch, took her finger and immediately was able to rub some of the residue off. We went back inside the store where she showed me a line of products that would effectively buff the scratches out. She told me that I did not need an expensive compound because the less expensive ones were basically the same product. Genia was knowledgeable, helpful, friendly, and did not try to sell me a more expensive product. She was pleasant throughout my visit. She is definitely an ambassador for this place of business. Thank you Genia.

Great service, great products, and great people! All of their stores are always stocked with the…read moresale items and I appreciate the people being friendly too!

Q was amazing! Super helpful, he went above and beyond helping with my battery and made us feel…read morereally welcome. Please reward him or recognize them in some way. Ive been to other O'Reilly in the local area and they were nowhere near as great. Thank you

This place is a joke. If you don't provide your own part numbers, you're likely going to get the…read morewrong part at least 50% of the time. Even then, they'll tell you they have stuff in stock that they actually do not. I called ahead, provided part numbers, only to show up to half of my order missing because "I don't know where he put it." - kid behind the counter with his pants hanging half way down his ass. Try having some professionalism and organization.

Needed air filters changed. Alex knew exactly where my filters were located and changed them for…read moreme. Great service

Tim the manager was so helpful over the phone. Then in the store did everything right. The other…read moretwo gentleman were very helpful and polite. I will be back!

Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

Came in today for a battery and Jose was awesome. Took care of me and my car quickly and…read moreeffectively. Great experience

Austin the manager and his staff are extremely helpful and compassionate about taking care of their…read morecustomers. I purchase a oil filter housing unit from them a year ago with a lifetime warranty and in the urgency of needing it replaced had to purchase another oil filter housing unit closer to the dealership to have it installed right away. Austin could have been pushy and denied me getting my money for the used part however he worked with me and honoured getting my money back with my year old receipt and gained a life long customer for his great customer service.

Ever since James has been back things are alot better there. He knows how to treat customers and…read moredoesn't pull any punches. Knows his stuff real well. When he says he will make it happen it will happen. Daniel is starting to come around a few more weeks with James they will have the A-Team like they use to be. Good seeing Meade he knows what that area needs to bring business back. And that's called GREAT CUSTOMER SERVICE. Great job Napa 91st Avenue and W Peoria.

Rick helped me until we figured out I had asked for the wrong part! So glad to still see folks who…read moreknow a gasket from a filter. I took the car apart and was stuck. Thanks for educating me and getting me back on track. Was at the Phoenix 27th Ave Store. See you again soon! :)

Been here 3 times. The first time they gave me parts for the wrong model vehicle and when I…read morereturned it for an exchange, the [same] guy tried to tell me that I gave him the wrong info. I've been driving the same 97' Buick "Skylark" for 16 yrs and "I" gave "him" the wrong model??? The 2nd time they gave me a fuel pump that my mechanic told me was obviously re-boxed and was missing the O-ring that comes with every new fuel pump, so I ended up having to drive all the way to the store off Peoria Ave/I-10 to replace it. The guy over there confirmed what my mechanic told me, and when I told him which store I got it from, he just rolled his eyes and said, "figures". The 3rd time I didn't buy anything, but the guy "wrote a ticket" for me to pick up at another store because they didn't have everything there. Needless to say I need to re-think my patronage at this place. UPDATE: Against my better judgement, I bought a tranny mount from these guys a couple weeks ago and had my mechanic switch it out, and guess what? IT DIDN'T FIT! It was the "Pronto" brand which I will never buy again (they make a whole line of "cheap" automotive parts). The entire wheel well was torn apart so I had to make a quick decision. We called O'Reilly and they had the "Anchor" brand in stock. I ran down the street and picked it up, matching it up first with the old mount we removed, brought it back and it fit like a glove. Problem solved. In all honesty, it was twice as expensive as the Pronto ($34 compared to $18), but in the end it would have been well worth it with all the time and gas my mechanic and I would have saved. STAY AWAY FROM THIS PLACE!

This is the place to get your battery in Phoenix. They were friendly jad fair prices and very…read moreknowledgeable. I will return.

I got another Interstate Battery (IB) at the Avondale Costco at 99th & McDowell. I've had nothing…read morebut good performance out of my IB's in the past. Last one was an AGM and ran almost 10 years. I have a couple of vehicles which include a motorcycle and RV and I do pay a lot of attention to my batteries; keep them fully charged with a charging tender and a couple times a year, run a desulfation cycle. IB is all over the country if you need any service and for me highly recommended.

Reid was amazing with his customer service asking all my questions helping me grab everything I…read moreneeded and no forceful upsales. He took the time as if I was a priority. Clean store and lots of parking and right off the freeway. Definitely visit this location

I have to give a big shout out to both Dave & Jesse at the Autozone on 83rd Avenue and Union Hills…read more. These guys are simply amazing . I had a ton of questions and each of these guys shared their expertise , and opinions with me , Without rushing me , and without an attitude as if I was bothering them . So to both Dave & Jesse , Thank You Gentlemen , I truly appreciate your time , patience and help. 5 Stars Across the board for these two