Been here 3 times. The first time they gave me parts for the wrong model vehicle and when I returned it for an exchange, the [same] guy tried to tell me that I gave him the wrong info. I've been driving the same 97' Buick "Skylark" for 16 yrs and "I" gave "him" the wrong model???
The 2nd time they gave me a fuel pump that my mechanic told me was obviously re-boxed and was missing the O-ring that comes with every new fuel pump, so I ended up having to drive all the way to the store off Peoria Ave/I-10 to replace it. The guy over there confirmed what my mechanic told me, and when I told him which store I got it from, he just rolled his eyes and said, "figures". The 3rd time I didn't buy anything, but the guy "wrote a ticket" for me to pick up at another store because they didn't have everything there. Needless to say I need to re-think my patronage at this place.
UPDATE: Against my better judgement, I bought a tranny mount from these guys a couple weeks ago and had my mechanic switch it out, and guess what? IT DIDN'T FIT! It was the "Pronto" brand which I will never buy again (they make a whole line of "cheap" automotive parts). The entire wheel well was torn apart so I had to make a quick decision. We called O'Reilly and they had the "Anchor" brand in stock. I ran down the street and picked it up, matching it up first with the old mount we removed, brought it back and it fit like a glove. Problem solved. In all honesty, it was twice as expensive as the Pronto ($34 compared to $18), but in the end it would have been well worth it with all the time and gas my mechanic and I would have saved. STAY AWAY FROM THIS PLACE! read more