All went very well. John diagnosed the problem (belt replacement) over the phone. Turns out he…read morelives within a mile of us. Checked out the situation, made the belt replacement. Quality job, fair price. He gave a detailed explanation. Apparently, Maytag is not what they used to be but this machine should last a least a few more years. So it might out live the washer. We'll see. A previous repair contractor said just buy another one. That was about a year ago. I figure a $250 repair beats a new dryer at Big Sandy's with less features in the $1000 range . Although it's made in the USA. Well see

John was very rude. I had requested a quote for an appliance repair that involved just reattaching…read morereceptacles to burners. It did not require any new parts. John gave the quote I informed him that a friend fixed my stove at no cost. His response was very unprofessional and rude. He stated to never contact him again. I would not recommend him to repair anyone 's appliance .He did not have to take it personal that his service was not needed.

Gerry was SUPER easy to contact and actually answers his own phone. There are is zero call center…read morerunaround to deal with. Gerry got us on the schedule for the next day and had me send him a pic of my dishwasher model & serial numbers do he could be prepared. Gerry showed up on time, diagnosed the problem and fixed it on the spot. We felt like his services are very reasonably priced and we won't be calling anyone but Gerry in the future. Support your local repair services!!

The service was done, quickly, efficiently in a matter of small amount of time. They were on time…read more They were friendly, very informative about the work they were doing.

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

The service person was knowledgeable, respectful of property and made the necessary repairs to our…read moresatisfaction. A great experience. Would highly recommend.

Had a refrigerator that wasn't getting cold enough. Gary came out promptly, cleaned the dust that…read morehad accumulated and fixed the broken fan. $167. A couple days later and the problem still persisted. Asked him to come back and he added Freon while I watched. He told me that it was a closed system that he would have to splice into. I was kind of nervous about that because I thought the freon would leak possibly. He assured me that it was not a common issue. The fridge and freezer and icemaker started working the way they were supposed to, but after a couple months, I started to notice a warp in my floorboards. I wasn't even thinking about the refrigerator repair. Thought maybe some water had been spilled. Problem kept getting worse and finally I pulled the refrigerator from the wall and took the back plate off and saw that water was dripping condensation from the saddle valve that he put on. I sent him a picture of said saddle valve and he denied ever putting it on after I sat there and talked to him about it while he was doing it. He literally told me it was a closed system and the only way to add Freon was to splice into it.. No one else had ever worked on my fridge. This was all via text message. The next thing I know he is calling me. He wanted to know what the problem was, and I explained. He denied ever installing the saddle valve and told me that he would never put one on and that the condensation was from ordinary every day humidity. I've had this refrigerator and floor for 14 years without a problem. He asked me if there was a charge for a saddle valve on the invoice. He said that if he would have put one in it would've cost $16. (It is interesting how he knows exactly how much one costs when he never installs them.) He asked me what he wanted me to do. I said fix it. He told me I was lying and said screw you and hung up the phone. This guy is a hothead. Beware.

We have used this company twice. Once for our front loading dryer, and recently, our refrigerator…read more Very affordable and knowledgeable. While making the recent appointment, the friendly lady told us a lot of information on problems with refrigerators. We learned more from her than the stores we shopped in. When they came to fix our refrigerator, they gave me the 101 on airflow, fixed the fridge and even looked at our standup freezer and gave me pointers to help it run more efficiently. Highly recommend CAP and will refer to my friends.

Horrible service. The manager, Chris Schulte, came over and diagnosed the problem with my dryer…read moreand told me I needed a new control board and it would cost $480. I agreed to the charge and Chris came back the next day to swap out the part. Chris was in a hurry and did the job quickly, and didn't connect the panel up correctly, and the timer was malfunctioning. This issue didn't start until Chris changed the control panel. I called Chris 5 minutes after he left and said it would be another service charge and I needed a new front panel membrane. I disagreed and he became belligerent and argumentative. After a few heated phone calls and accusations I was lying, Chris decided he was coming back and I decided there was no way I was letting this guy back in my house. I took the dryer apart and fixed the problem myself in 2 minutes. A professional, well-trained organization would have dealt with the problem respectfully and worked out a non-combative solution. They were expensive, shady (wanted cash), and overall jerks.

From the owner: Authorized Appliance Repair was started in 1979 as a family business and has continued serving the…read moreTri-State area with family pride ever since. Authorized Refrigeration & Appliance Repair values your time and your trust. We employ only the finest technicians and electronics specialists who share our passion for quality appliance repair and top-class customer service. As an EPA certified appliance repair company, Authorized Refrigeration & Appliance Repair puts utmost importance to your overall customer experience. We have dispatchers who will be happy to help 24 hours a day, 7 days a week. All of our repair services come with corresponding warranties and guarantees. Get your appliance repaired today. When you phone Authorized Refrigeration & Appliance Repair, you can rest assured that we will repair your appliance to factory operation and restore your appliance to its optimal working condition. Contact us today to talk to one of our dispatchers and to get a FREE estimate for your appliance repair.

It took a little while to get my sweeper fixed, but they did and at a very reasonable cost.read more

This place is a nice hole in the wall with nice antiques. They have always been very helpful and…read morevery nice. I could sit there and talk for hours if you let me. Great place in the heart of Harrison 10/10