They came out right away and solved the problem quickly and efficiently at a very reasonable price…read more No trying to sell extra stuff, either. Highly recommend!

The Plumber rescued me!…read more I watched water gush out from a pipe I just accidentally cut while trying to be the handyman in my fiancés house. My fiance is out of town and I knew I only had hours to fix it as she is due back tonight. I called for help in a panic and The Plumber was able to come out and help same day! Nate walked me through cutting off the water main until he arrived. Nate arrived very quickly and was done in a couple hours. He shocked me with how reasonable the price was, and let me tell you I was scared because I knew this wasn't just a leaky faucet or stuck toilet. Nate was a friendly, knowledgeable professional throughout the whole process. He calmed me down and provided me with all the answers walking me through each stage as he evaluated and commenced with the repairs. I took before and after pictures so you can see; top quality! I am so so grateful I had to tell someone!

Who knew electrical repairs could come with five-star customer service? I called David for help…read morewith repairing a panel breaker. From the start, he was incredibly patient and kind, taking the time to explain everything in a way that actually made sense (no confusing "electrician-only" language). He never made me feel rushed and answered all my questions with genuine care and professionalism. It's rare to find someone who pairs technical skill with such great customer service, but David truly does. The repair was handled smoothly, and the whole experience was stress-free. Highly recommend if you're looking for someone reliable, knowledgeable, and just genuinely pleasant to work with!

I called on April 1st requesting service with laundry room electrical problems and new outdoor…read morelighting installation. I was told to expect a call back from operations/scheduling department in short order. As of close of business on April 4th I've received no call. I chose them through yelp principally because of their web site declaration of a "proactive approach" that they claim sets them apart from their competition. I'm disappointed with the company's execution and non-communication after my initial contact.

I had an incredibly disappointing experience with Jerrell's Plumbing Service and feel it is…read moreimportant to share my story with others. I originally reached out to them to install a smart toilet, and we agreed upon a quoted price of $350. They were scheduled to arrive between 1:00 PM and 3:00 PM, but they didn't show up until the very end of that window. Once they finally assessed the job, they immediately tried to tack on an additional $150, citing issues with my pipes and hinting that the total cost could easily rise even further. To make matters worse, they claimed they were completely unable to open the water meter cover, insisting that I would have to call the city to handle it. They even went as far as to claim they had tried everything, including prying it open with a crowbar. However, shortly after they left, my son arrived home, walked out to the meter, and opened it by hand with absolutely no effort. I decided to check my home security cameras, and the footage confirmed that they never even attempted to open the meter as they had claimed. It really felt like they simply didn't want to perform the work they had committed to, so they made up excuses to avoid it. I ended up hiring another plumbing company the very next day, and they were able to complete the entire project--including the additional pipe work and even cutting into the wall--for a total of just $400. The second company was transparent, efficient, and professional. I admit that I neglected to officially cancel my follow-up appointment with Jerrell's, but given how the initial situation was handled and the dishonesty regarding the water meter, I honestly didn't believe they would even show up again. I cannot recommend Jerrell's Plumbing Service based on this clear lack of transparency and professionalism, and I would advise others to look elsewhere for their plumbing needs.

I found water in my garage and traced it to my water heater. I called Jerrells Plumbing and made an…read moreappointment for them to come out. Daniel called me back and came by a day early just to see what the problem was. He found it was a bigger problem than I thought so he did a temporary fix until he could come back and completely fix my problem. I am so happy to have found them and appreciate their attention to detail.

My goodness what a FANTASTIC company! Kathlyn responded extremely fast, got an appointment set up…read moreand continued to stay in constant communication throughout the process. Her team was timely, professional and extremely patient with my questions. They did an amazing job in a short amount of time...which is lovely since you pay by the hour. Thank you, Kathlyn! You have gained a customer for life. We appreciate you & your team! Anna Williams

This company is AMAZING. I had a water heater/plumbing leak in the wall. Discovered same day the…read more'artic blast' was set to arrive that evening. Kathlyn worked me into their schedule and the team arrived within about an hour. Very pleasant, capable, efficient crew. We couldn't locate the shut off valve as my yard crew had covered it over with sod. They found a solution and fixed my issue. This is the 2nd time I've hired this company and both times, they were there when I needed them quickly and took care of everything I needed. I'd give them 20 stars if I could. If you need plumbing help, this is the only company I'd call. Thank you Kathlyn and Crew!

I called all metroplex plumbing on a Saturday morning. I spoke with Carlos, who was very helpful! I…read moretold him about a foul odor coming from our sink in the bathroom. I also said that if it wasn't too expensive, I would have him replace the guts of a toilet, which I've done before, but don't like doing it anymore due to my age. He called me back late Saturday morning, and said they had an opening, so they came out mere hours after I initially called. I enjoyed meeting Mario, who gave me a price for all the work needing to be accomplished, which turned out to be quite a bit less than two other quotes I had received. Mario was fast and efficient, and the price was so amazing that I went ahead and had him replaced the guts of a different toilet as well. It seems that I have finally found a plumber who's not trying to rip us off. Call them! And whatever you do, avoid CW plumbing!

Showed up on time, diagnosed and explained the problem, did the work admnd cleaned up. Didn't feel…read moretaken advantage of. I have many future projects in this home and I'll be calling them back for more.

THIS IS AN UNLICENSE CONTRACTOR I FOR LICENSE AND NEVER RECEIVED A COPY. DISHONEST PRACTICE. They…read moredid not brace my toilet down; they attempted to use old parts. They charge $850 for a leak that they did not fix. After they get the job, they become very disrespectful. They did not practice safety, and you can see when removing harmful fiberglass from my home. They allowed it to blow over everything.

Cross plumbing, Doyle Cross, came out to evaluate the leak at my house and I was very impressed. He…read moredid not charge me for a very detailed evaluation twice before he actually did the job. Then we hired him for the job, he was timely, professional, and proficient. The only Plumber I could think to use from here on out.

I highly recommend Ace Repair Plumbing! Mark, David, and the team helped repair massive lines in my…read more1920s house in March 2024 after discovering tree roots had overtaken the original lines. They helped me understand how bad the root problem was after running cameras down the lines and pulling up feet of live roots and tree debris inside my house. The crew completed the entire repair job in under 1 week including trenching through the back yard, replacing the lines, and repairing lines under my house to make everything updated. They were fair and honest with pricing and handled all of the permits with the city which was a big help. My almost 100-year old home is running good as new thanks to new plumbing. Thank you!!

... ... Well, gee!!!.. The water-heater of 23 years sprung a small leak, so we called good-ole…read morereliable ACE REPAIR PLUMBING... Ryan came right away, I mean the very next morning, to patch the ancient hot-water-heater and to discuss its replacement... Done, and done in about two days!!!... Also, recently we needed Ryan to coordinate with Shawn and Air Patrol about how to run the drain line for the new heat pump... Ryan came right away, I mean the very next morning!!! Pretty darn good service, if you ask me!!!... This family-owned business has been our go-to for big and small jobs for many years.... Lots of our friends have been pleased with them as well... Knowledgeable, efficient, timely, friendly, great communication... so... call them when you have a need for plumbing services... ...

I requested the replacement of a couple of breakers. Mark did a great job and explained everything…read morethat he was doing. Used quality breakers, and the labor charge was appropriate considering that he came from Dallas to Kerens to do the job. I highly recommend him.

Kinda pricey but compared to the rest of the ones I've hired to work on my house, his work…read moredefinitely is worthy of the price. Does it correctly the 1st time and even cleans up the mess he makes plus before he even thinks about leaving the site. I had to hire him to correct what other contractors had either not done because they didn't listen to what the job they were being asked to do was or didn't care to or know how to do it the right way. So, he would have much more cost effective for me had I found and hired him from the beginning!!