Super nice staff. Replaced my battery in minutes.read more

Today is my husband's birthday, and he's an awful procrastinator. He's had some dead watches that…read moreneeded work sitting on his dresser for months, so I decided I'd take care of them today for him. Naziah replaced two watch batteries and hooked me up with a new band for one watch. She was quick, polite, and the price was basically reasonable ($50 for two batteries and the band). Highly recommend! A+.

October 29, 2025 Second transaction with Andrew.... another…read more5-star experience! A gorgeous, MINT condition Rolex Submariner with a Green ("Starbucks") Bezel! All I had to do was ask Andrew to procure one, and in a couple of days, he obtained a virtually brand-new Submariner with the coveted green bezel that keeps perfect time--and has the box and all the papers. Andrew smoothly adjusted the band and explained every nuance of the Rolex so that I would have the best experience with my new watch. Plus, Andrew's price was absolutely fair for this timepiece. As excited as I am to have this AMAZING and GORGEOUS watch, I remain equally impressed with Andrew's resourcefulness, candor, honesty, fairness, knowledge, outstanding level of service, friendliness, and passion for watches. He should be YOUR "watch guy," as he is mine. Five stars all the way! === October 21, 2005 First experience with Andrew and Sansom Watches! 5-Star! Excellent experience selling a luxury watch! Andrew is honest, fair, very knowledgeable, and quite personable. I received a very fair price for a gold Cartier tank watch. I'll be back to buy a Rolex from Andrew. Thanks, Andrew for the terrific help and great service!

I purchased an awesome watch in amazing condition for a great price. Andrew, the owner is easy to…read moredo business with nice guy professional and everything was exactly as described. If you're looking for a gray market watch, this is a great resource

My son was on the eternal search for his first high-end wristwatch…read more Mike Kelly at Precision rode to the rescue. Low key and super knowledgeable, Mike listened to our needs, and directed us to my son's DREAM WATCH! Thanks for the awesome experience!

This operation is a straight up scam. "chase" lowballs you by about 35% on your trade and…read morefurthermore has the balls to claim even that is subject to his idiots inspecting every little thing about it. Meaning they will come up with another excuse to give you less. What an idiot. I have a collection of over 40 watches, valued at hundreds of thousands of dollars and simply wanted to sell a few of them that I have zero interest in owning anymore. This guy lost a rich customer. That's how stupid they are.

WARNING DO NOT USE THIS JEWELER…read more If I could rate it a 0 and leave a comment, I would have. For context, I have had several negative experiences in the past with this jeweler, including condescending comments about jewelry quality, but what just happened is so far beyond this. I dropped off my diamond engagement ring to get repaired. The women whose husband owns the store called me and told me that my diamond was fake, that it was cubic zirconia. I was devastated, as was my husband who paid a lot of money for it. She then calls back 30 minutes later and says that she makes a mistake. She did not apologize or take any accountability and instead blamed me. Please do not trust this store with your jewelry. They are clearly not experts at determining jewelry quality. They are also very rude and condescending.

Thoughtful, thorough, good people. I went looking to get a ring resized; they were honest with me…read morethat the cost would be higher than the cost of the ring itself. They also did a quick & inexpensive battery change on a watch.

I have a lot to say, but I don't think it will matter, since I think something happened to Daryl. I…read morepaid him to fix my grandfather's clock. It took almost two years to get it back. He returned it, paid a lot of money and he said he guaranteed his work. It only worked 5 months. I think something happened to him, since he was nice and I don't think he is just ignoring my voicemail messages. The phone number goes directly to voicemail with no company name or Daryl's name. I think the company is out of business. I have been calling for over a year. Does anyone know what happened to them?

I cannot reach this owner. He has had a clock I dropped off over a year ago and I cannot get it…read moreback. I'm at a loss as to how to proceed.

Great service here. I've been coming here about once a year over several years. I'm always in and…read moreout within 5 minutes. I don't have fancy watches -- just the $100 range, and usually just need a battery. Friendly front counter. I'll use this place forever.

Ring the buzzer to be allowed in. Once in, you're greeted by a walkway lined with plastic shields…read moreand the most delightful fragrance of a clean dentist's office. I know my pieces are going to be treated with precision and grace. Staff are masked and safe. Professional and respectful, a velour-lined jewelry tray is presented for you to lay yours in it for inspection. Japanese elegance in hospitality and polite service are the norm. And that's on top of great pricing, no-nonsense conversation about what is needed for your timepiece's repair or restoral. Mine were my own tray of Guess and Gucci pieces whose batteries had expired, and a Bulova which needed some scratchy buffs removed and the heavy metal link band restored to its former greatness. The results were phenomenal. And great value. Convenient location and excellent service.

Our experience at Govberg was perfect…read more After going to several jewelers to discuss a new setting for an engagement ring we found Tracie Ward at Govbergs. She was pleasant, not pushy, and so nice to work with. I am so pleased with the results. The ring is gorgeous! They also have a great selection of watches and jewelry! My husband had a watch repaired and was very pleased! Would definitely recommend Govbergs.

DO NOT BRING YOUR WATCH HERE FOR REPAIR! We brought my mothers Patek Philip here A YEAR AGO and…read morethey still have not repaired and returned it. They keep telling us that it is in Geneva waiting for a part and they have no idea when it will come in. My mother is 90 years old and will probably be dead before she sees that watch again. This is criminal and I cant get the watch back, we have paid so much money. BE AWARE.

They were so nice and got a knot out of my necklace, that I have been trying to do for months and…read moreno charge....my new go to jewelers.

I never leave reviews but I had to leave one for this jewelers. The shop is beautiful! They were so…read morekind to me and fast to help. Very trustworthy and reasonably priced. Thank you so much, I had a great experience. Barry is my new jewelers, I will always go to him when looking for something new or when I need something fixed or cleaned!

From the moment we entered the store the entire staff was courteous and professional. Our salesman,…read moreGreg is knowledgeable and friendly. The transaction was without pressure and the service after the sale was completed has been exceptional. Highly recommend working with 1916.

Had a great experience with Rich today at the Walnut Street location. Quickly sized and adjusted my…read morePlanet Ocean. Extremely professional, thorough, and efficient.

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

WB Choice Jewelry is a great place to get your 14k gold chain welded, (My specific item) or any…read moreother jewelry piece you need fixed. They have skilled jewelers who can expertly fix your chain and make it look as good as new. The staff is friendly and helpful, and they provide excellent customer service. I'm sure you'll be happy with the results! Plus they are fast and efficient!