Love that this is a local jeweler who has been in Springfield for many years. I brought two pieces,…read moreboth gold chains, that needed to be repaired. One necklace was broken and the other was badly tangled. The cost was a little more than I expected although they did a good job and both were repaired quickly. Everyone here was very nice including the owner.

I drive about an hour to shop here because I trust them. The owner is honest, kind and patient. I…read morehighly recommend.

I foolishly removed the back plate of the watch to clean it and was unable to get it back on. I…read morewent to Fast-Fix to have the back reattached. The woman working the shop was very helpful and kind. She not only put the back on, but she changed the band to a new one I bought on Amazon. Their website said it would cost about $10, but I was given the services free of charge! Highly recommend.

Great job as always. Fixed my Cubs watch. Second hand became loose. This place keeps my watches…read moregoing.

Legitimately the easiest and honest transaction I've experienced. I needed a simple sterling silver…read moreslip-on bangle, easy to find right - wrong. Voski Jewelers had what I was looking for and much more, plus the price was on point! I highly recommend this merchant for quality, service and selection.

Every time I have gone into Voskis I am always treated with 100 percent Respect , very…read moreknowledgeable, honest and Fair !

Clockworks repaired and tuned up my three house clocks. One was a battery powered wall clock, one…read morewas an heirloom mantle clock that was 140 years old, and the other was a modern 15-year-old mini grandfather clock that just needed cleaning and adjusting. After Clockworks serviced these clocks, they all ran better, looked better, and keep time more accurately. I appreciate the clockmaster's skill and advice how to keep these clock running well. Highly recommended shop. Pricing was fair considering the complexity of the jobs. Now as I walk through the house, I have confidence that my clocks work well.

Had some batteries replaced in a couple of watches. It was done while I waited, watches were set to…read morethe correct time, and he even explained how the timer worked on one of them. The shop itself is fascinating, with clocks and watches of every description on display. Highly recommended!

My mother loved clowns. For her 100th birthday I gave her a gorgeous clown's head and neck piece…read morefashioned from solid gold by Yuri. She loved it. He is a master craftsmen. Trust him to make it work ...

I would give zero stars, if that choice was offered. Yuri was difficult, did not listen, was…read moreagressive, and patronizing. Initially he looked at the tiny childs ring I brought in, it had been my daughters, and said he understood just what I wanted. There was area which had been worn smooth over time and asked him to engrave a rose in that spot. I asked him to leave all else as it was. He said several times, I understand, I understand. He would barely let me talk. I drew him a very clear picture of what I wished him to create. The ring had much sentimental value and was being passed to my granddaughter. When I picked the ring up, he had ruined it. He add silver shot and used a stamp to stamp a daisy and all sorts of extra "leaves" that just looked messy!!! Where the rose was meant to be engraved, there was a daisy. He was adamant this is what I wanted. He wanted to charge me 60 extra dollars to correct his mistake. I got a refund and left. He has absolutely no listening skills, no people skills, and no craftsmanship skills at this point. Please take your business elsewhere, as will I.

Had a great initial visit. The owner fixed a simple bent piece on a family ring - said to come back…read moreif it persists but no charge as it was a quick adjustment. I'd definitely come back- it's charming inside, down a set of stairs in central media.

My fiancé & I designed my engagement ring together with pieces from both sides of our family (my…read moregrandmother's engagement ring, his great grandmother's engagement ring & a stone given to me by my late father) and Billy did an amazing job executing our vision. We came to him with a picture of what we wanted & several pieces of sentimental value and he was able to calculate the scale of everything doing mental math. He took his time with us, listening to our needs and explaining the science & aesthetics behind everything. The whole process was really enjoyable but honestly the resulting ring earned him customers for life. I still can't believe just how beautiful it came out but he really nailed it. If you are looking for a jeweler to create a custom piece please do yourself a favor & work with Billy. We highly recommend him.

I have a Ridgeway Centennial Grandfather clock. Purchased 1978…read more It quit working. two other repair shops couldn't fix it. Was 'worn out" They wanted to put a new movement in the clock. The new movement was not factory original, and some features (second hand, for example) would be lost. Also any value of the original. Enter Tick Tock. He took the movement, rebuilt it, has performed flawlessly for 4 years now. After a trip, the clock wound down, and I could not get the chimes to sync. At no charge, he stopped by and it took him 5 minutes to reset things. Great knowledge, incredibly skilled, and totally fair. I have no hesitation recommending this service. You will not be disappointed. Bill Chatfield Downintown Pa 1/20

I have a lot to say, but I don't think it will matter, since I think something happened to Daryl. I…read morepaid him to fix my grandfather's clock. It took almost two years to get it back. He returned it, paid a lot of money and he said he guaranteed his work. It only worked 5 months. I think something happened to him, since he was nice and I don't think he is just ignoring my voicemail messages. The phone number goes directly to voicemail with no company name or Daryl's name. I think the company is out of business. I have been calling for over a year. Does anyone know what happened to them?

They were very helpful - and honest. They told me that there was really no way to restore silver…read moreplate and suggested a product I could use instead.

Excellent service. Amazing Quality. 10/10. Quick and did not take long at all. Recommended to…read moreanyone with jewelry.

Today my husband and I went into Faden's Jewelers for an issue with a bracelet which was a birthday…read moregift to me from a family member-- not purchased at Fadens. Well Larry worked his magic on the spot and we walked out with the bracelet on my wrist ! I was extremely happy with his service and and understanding of the situation. If you are looking for a Jeweler with a heart of gold this is your jeweler! We were very pleased!

I needed to replace a battery on my Bulova watch. I could not get the back off. I called Faden's…read moreand spoke to Larry. He was very friendly and does all work on site. Some jewelers wanted to send the watch out for repair just for a battery. I stopped in and Larry took care of it right away at a reasonable price. It turns out he is a Bulova expert. It was a great experience.

Clean store with nice staff . One of the staff had patience with me when I had an amazon stub on…read moremy receipt and she let me know it was in my bag. Convenient location with reasonable hours for Amazon returns. Quality items to shop for.

As usual the pop music was a bit annoying but the lady in the men's department and the cashier were…read morehelpful with questions. Even though it costs more than Walmart or Target they usually have a decent selection of products and sizes.