I don't usually do reviews, but I thought my experience with this camp warranted one.
My wife and I decided to enroll our children in Camp Captivate for the summer. They weren't the cheapest or the most expensive we could find, but the descriptions of the camps sounded like we'd get a good value for our dollar. Our kids were excited about the different themes of each camp week that we ended up signing them for two weeks each instead of one because they liked different themes. We booked the "It's Elemental" and "Animal Adaptations" camps for our twin boys and "Castles and Catapults" and "Explore Hawaii" camps for our daughter in February. They were thrilled about the summer camps, and we glad to see how much they were looking for to them. Then, the COVID-19 pandemic took over everyone's lives.
Like many parents in the Bay Area, my wife and I had to juggle not only watching but teaching our children as well as juggle work. My wife and I are both healthcare workers albeit working in different hospitals and different fields (radiology versus nursing). We hoped that things would go back to normal, but that was quickly dashed away when the school was closed down for the remainder of the school year and the lockdown was extended. We knew that they'd need the summer camps more than ever. Unfortunately, Camp Captivate had to cancel their physical camps.
The owner of Camp Captivate, Ildiko Stennis, helped me with the refund. We received gift cards that we could use for future camps because we hadn't notified them that we wanted to be reimbursed. I spoke with Mrs. Stennis about our situation, and she was very understanding. She removed the funds from the gift cards and did a full refund to my credit card. She was empathetic and friendly, and I really appreciated her help. I know for sure that my wife and I will be signing up our children for Camp Captivate when things go back to normal. read more