This eye care center is a gem. Used to a big city standards, im often having a hard time adjusting…read moreto different ways of how business is handled upstate NY, but this place did not disappoint a bit. During my visit for an eye exam and lenses replacement today three people stood out right away: McKenna, Scott, and Dr Boyea. I was submerged into their warmth, professionalism, friendliness, and knowledge - pleasant from beginning to the end, this experience left me feeling content and relaxed. The office is super on point with scheduling, processing payments & requests, and getting everyone moving in and out quickly and sufficiently. Great place, thanks guys.

Had a girl name Stephanie call me yesterday about my insurance asked me to call her tomorrow cause…read moreit was 450 pm when she called. Called this morning a girl named tammy wouldn't let me talk to her said she was general manager she told me this about 4 times. I asked to speak to Stephanie she said she was with a customer I said ok have her call me. Then this tammy called asking for my husband I said can you just let Stephanie call me she said I'm the general manager I said ik you told me this 4 times. Then she saud she was with a customer I said ok have her call me then she cancelled our apot. Great customer service

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.

Great family run business, expert advice and personal care on a level usually reserved for luxury…read moregoods, and their selection of frames and and products are top quality. Jim and Patricia make choosing your eyewear and getting you a really great prescription fun and easy, and the whole experience has been great for me and my family. I transitioned to no line bifocals (yep I'm falling apart nicely), and Jim educated me on the process as a wearer, what to expect, and really dialed in my prescription to suit my needs. If you want great eyewear in the Syracuse area do yourself a favor and skip the chain stores and see what its like to be an appreciated customer.

Beautiful selection of frames that are not over the top, terrific care. Jim's a peach and knows…read morewhat he's doing.

I want to thank Joe for immediately stepping in to help with an issue I had that caused my pair of…read moresunglasses to be slightly crooked. All I did was walk in and he was seriously one of the best people/employee I have seen serve me. Thank you Joe and Frameologly Optical!

I keep telling myself, "I have enough; I have enough"... eyewear, that is! But, I gotta tell ya,…read morewith Frameology Optical and Stacey Murphy around, I never win the argument with myself !! Stacey is just an amazing individual with whom to work when purchasing eyewear and her stock is so imaginative that I invariably leave the shop with another wonderful, fun-filled pair of frames. Her stock goes from conservative (not me) to crazy (me) and Stacy's opinion always rings true. I HIGHLY recommend this establishment because not only is the product amazing, but the customer service is prolonged, lasting long after you leave the store with your new purchase. Thank you Stacy and the FO team

I always have the best experience here. Everyone is very friendly and helpful and they have a HUGE…read moreselection of glasses!

A good optometrist is hard to find - thank goodness for New York Optometric…read more I just moved to Syracuse, and I needed to get a pair of glasses adjusted - badly. I wasn't able to find an optometrist through "normal" means (ie., asking around, searching for reviews, etc.), so I went to one that I had seen in Armory Square. When I realized that said place wasn't going to work (see reviews for Spec's), I complained to a friend, who recommended New York Optometric. I went straight over and found that they were slammed. It was during lunch hour, there were three or four groups of people looking at glasses, and there were only two people on staff. Despite this, they managed to handle each customer quickly and seamlessly, and I was in and out within 15 minutes. Lou, the owner, adjusted my difficult glasses with ease, and I'm finally able to wear them. AND he didn't charge me a cent to do it (even though I had bought the glasses somewhere else). He waved as I left and said that if they didn't work, to come back, and they'd be happy to take another look at them. And one thing's for sure: I will definitely be back to New York Optometric.

I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

Very safe office. Great kind helpful.staff. Dr. Smith took his time and listened to my concerns…read moretaking his time to address all of them. Staff very helpful picking out glasses. They have a good variety of frames to choose from.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

great staff, friendly environment; and Dr. Malara is great. My family and I have been coming here…read morefor years.

My Mother is 87 years old and needed new glasses. She has had several procedures on her eyes, but…read morewasn't able to get a prescription she could see well with. The Malara team was amazing and treated her with special care and understanding. They helped her find a frame, and the exam was so complete. They explained every step and the issues they found. She and I would recommend them highly.