We have used Dry and Clean for years and just had carpet cleaned and tile floors steamed. Beautiful…read morejob, polite young men who go above and beyond making sure we are happy with results. l highly recommend this Company. P and K Marco Island

Service and attention to detail Customer service is as good…read moreas it gets! No need to consider anyone else!!

Excellent job cleaning our sectional sofa and rugs. Great price and amazing attention to…read moredetail...thanks much!

100 % professional from start to finish. They understand…read moreCustomer Service, responsiveness, and the most professional cleaning I have ever had. They respected our home and furniture, even though the furniture was in rough shape. They restored our couches, chairs and throw pillows to almost new quality, which was quite a feat given the stains, and general dirtiness of the furniture. They exemplify what a professional company should strive to be. Do not miss the opportunity to hire Exquisite Tile and Carpet Cleaning.

Great family owned business. Prompt response. On time. Great quality. Reasonable price…read more They use truck based good old fashioned extraction method. Highly recommend

Good quality he price was reasonble. They were on time and left no mess. They were personableread more

The service provided was prompt and professional. The work was well done. Chen Dry called ahead and…read morearrived on time. Much appreciated!

Very bad work. After calling they did not come back to fix it. They did not ever call back. I will…read morenever use them again

Naples Rug Spa did an excellent job with my three rugs.Stains came out ,the traffic areas looked…read morebrand new. Stanley and Anthony were pleasant and prompt.what I especially valued was the attitude 'we aren't leaving until you are 100% happy.' No dropping them at the door and running. All I am trying to say is that the card for this company goes in my permanent file and I will gladly recommend them.

Naples Rug Spa works miracles! My very expensive rug was used as a toilet at times for my Yorkie…read moreand they got everything up including the smashed pile I created trying to clean it! Anthony and Wilbur were GREAT with pickup and delivery! I HIGHLY recommend this company! I will certainly recommend this company to all my friends!!

I was charged 170.00 to clean a small bedroom and walk in closet. The technician never closed the…read moredoors to clean behind them. Today I took my own carpet cleaner I used and sprayed on the area where has the most foot traffic and the rug was filthy. He was here for about 25 minutes and gone. The rug still looks like I never had it cleaned. I have called the company to complain and the lady on the other end said the owner would call, I still have not got a call back. DO NOT USE THIS COMPANY, YOUR BETTER OFF WITH STANLY STEAMER.

I am out of town and needed to have the carpets cleaned to prep a house in Pelican Bay for sale…read more They were very organized and prompt and transparent and helpful all at one time. They took payment online. I let them in remotely. It all went smoothly, so I am glad to find a business in Naples we could count on given the circumstances. The house sold the first day on the market, so they must have done it right.

Josue came on time, was able to work around us moving stuff while he was there and did a fantastic…read morejob. I couldn't believe how great the carpets for 3 bedrooms and stairs looked in just two hours of him being there. Will 100% be using their service again in the future.

Excellent Job!!!…read more Joshua arrived at the house on time and did an amazing job cleaning our white sofa and a few rugs. The price was excellent and the results are outstanding. Thanks again!

NOT ideal. Had to get another company to REDO my fams rugs…read more Posting this 6 months after leaving Naples for Sarasota area. & I'm happy to have a RELIABLE Rug cleaner on standby now. He's called ELBOW GREASE and he did a better job then these folks.

Great service, excellent work. I would recommend taking your rugs to Naples Rug Washing Company for…read morecleaning and restoration. Regardless of whether it's a contemporary rug or an antique, they will do the right thing to clean and maintain your treasure.

Third time using this company and just as good as the first time. Amazing results and awesome…read morepeople!! Would highly recommend.

First, I would like to say, look at the reviews....the one by Debra T is fake- she has only…read morereviewed this company, and she looks surprisingly similar to the person who came here to clean... hmmm... Now here is my experience- from a real Yelper. :) They were quick to schedule us in for an appointment. We called this company because we received a coupon in the mail for their company. The coupon was for 15% off carpet cleaning. They arrived- in fact, they were early! :) This was a mother and son team. They were very friendly. They came in with what appeared to be a small steam cleaner- only it didn't steam clean. Is it rented? I don't know. I have had my carpets cleaned by Stanley, and they come in with huge equipment and many products and protective booties and whatnot. They cleaned our living room, dining room, stairs and bedroom- for a total of 767 square feet, for $397. We presented them with the coupon, but they said they wouldn't honor it because it was another franchise. What????? We were then told our dog cannot be anywhere near the carpet for 2 hours! What kind of chemicals are they using? ugh. The carpet looks decent- cleaner than it was for sure. There are still many stains (we recently purchased the home, so they are not our stains). I'm not sure if they will come up or not if we went with another company. I was surprised they were out of here in less than an hour. I was surprised they didn't honor the coupon. They did an alright job, but next time, I will hire the bigger company, and I will pay less. :) P.S. I called Southwest Chem Dry, and they would have charge $158 less!

In October 2022, my wife and I purchased luxury vinyl plank flooring from Marc's Flooring &…read moreCabinets to replace the flooring that had been damaged after our home in North Naples was flooded from Hurricane Ian on September 28, 2022. In late November 2022, this LVP flooring and all new baseboards were installed in four bedrooms and living/dining room. In March 2023, we noticed that the planks were beginning to peak and cup, with moisture showing. During the next two months, the original installer returned to our home on four different occasions to glue the curling planks, but this did not fix the ongoing problem. In July 2023, the same installer replaced the flooring in our master bedroom with a better quality LVP at his own expense, NOT at the expense of Marc's Flooring. At that time, he showed us that we had moisture on the concrete slab. My wife and I pointed out to the installer that the first LVP flooring had not been installed with a plastic moisture barrier, and the installer told us that LVP flooring did not need a plastic moisture barrier. In October 2023, Patrick Post (the salesman who sold us the LVP flooring) inspected the flooring along with the installer, and he saw the deteriorating condition of the flooring. He pointed out that we had water on our concrete slab, and until the continuing moisture problem was resolved, Marc's Flooring would not replace our LVP flooring because the manufacturer would not stand behind its warranty knowing that there is water on the slab. On January 23, 2024, we hired a Certified Flooring Inspector to inspect our flooring, and the inspector found a significant amount of moisture under the flooring with mildew on the bottom of the planks. He confirms that whenever vinyl plank or floating wood is installed over concrete, a 6 mm moisture barrier must be installed with no exceptions, unless a 2-part epoxy or rubber membrane is installed. On our case, no such moisture barrier was installed. On January 28, 2024, we emailed Marc's Flooring the inspector's report and supporting photos of the damaged flooring, and reiterated that our flooring was not properly installed, which has caused the problems that we are currently experiencing. We stated that we expect Marc's Flooring to remove the existing LVP flooring and to install new LVP flooring with a plastic moisture barrier underneath, and to reimburse us for the cost of the inspection report. On February 2, 2024, we telephoned Lucas Jensen, owner of Marc's Flooring, to discuss our email of 01/28/2024. Mr. Jensen was not available, and we left a message for him to call us back. He did not return our call. On February 5, 2024, we telephoned the store and spoke to Patrick Post, who advised that Mr. Jensen was out of the store but that he would have Mr. Jensen call us back. As of February 7, 2024, Mr. Jensen has not returned our call. Marc's Flooring is not responding to our communications in hopes that we will quietly go away. We shall be pursuing legal action against Marc's Flooring to remedy its improper installation of the flooring in our home. UNDER NO CIRCUMSTANCES SHOULD YOU DO BUSINESS WITH MARC'S FLOORING & CABINETS OF NAPLES!!

i ordered a new vanity for my bathroom in a cream color that i selected from their own samples…read more the vanity that came in was white, wrong length, so wrong color. the wife said she would talk to her husband as we had gone back to the warehouse to open the box to check and see if the vanity was correct. it was not and the wife adkitted it came in white and not cream. the owner never called me that afternoon. i had made a $2,000 deposit on the vanity. marc's flooring and cabinets chose to do nothing for me. they did not return the white vanity and make this right. i took them to small claims court. the wife did not fill out the order correctly to denote cream color and the judge ruled in their favor only because is signed the purchase of sale. marc's flooring then sued me for attorney fees. i was given a chance to submit documentation, photos from my. iphone that documented the white vanity and the day i was at marc's flooring. a new judge reviewed my 11 page document and threw the case out of court. caution: i would never do business with marc's flooring as they do not stand behind a mistake they made. any reputable business would have offered to re order a new vanity in the right color and right length. when i took the owners to small claims court. they were represented by attorney and i represented myself. when i questioned the owners about the vanity being the wrong color and wrong length; every answer they gave in court in front of the judge was "i don't remember or i don't recall",