Our favorite dentistry yet! We've been going here since our kiddo was walking and the staff and dentist are always amazing and above expectations! With a hectic life schedule they make it quick and easy to pop in and out while making sure the kiddos are good! Never seen a tear from any kid here! read more

After visiting this facility a few times now I have to reduce my 4 star rating to 2 stars. Here's why: 1.) I had noticed how dirty the blood pressure cuff was they put around my arm. It could have used a nice wipe down... same with the glasses they put on my face. They had smudge marks and fingerprints all over them. It was like they hadn't been wiped down.... at all and then placed on my face 2.) After they laid me back in the dental chair during that SAME occasion I saw bugs crawling around in the ceiling lights. While I know it's typical at some places to see dead bugs in the lighting fixtures - I'm not used to seeing them alive and crawling... especially in previous dental facilities. Those two things alone just made me feel like the facility probably wasn't as clean as it could be for this kind of establishment. 3.) Another issue I have with this facility is how many and how often they need to take routine x-rays. I was told 18 for new patients then 6 more every 6 months. Compared to many other facilities I've been to... that's excessive. Not to mention each time I've gotten x rays taken by the tech here the X-ray always have to be RE-Taken bc it's hardly ever right the first time. Even when another person took the xrays she had to call for someone else to help bc she couldn't get them right either. So that's even more xrays than what's required bc they could never get mine right for some reason. 4.) Billing. You have to really be careful and pay attention to the paperwork they print out for you. The first time, I had a change in my treatment plan and my bill went up. When I went to check out, my total due was less than the original amount. I could have walked out knowing I paid less than I should have but I asked about it and the total was adjusted accordingly. Then another time I went I was almost overcharged. I asked about it and again, the total due was adjusted accordingly. Now, the MAIN reason, I'm reducing by not one but by two stars is bc I feel like you need to be able to feel out and trust your medical providers. I have been here several times and have seen a different doctor each time I've come. I don't like this because I could feel comfortable with one person but not with someone else... not feeling comfortable with your dentist has the potential to change the WHOLE experience.. and not in a good way. The same is true if you have a dentist you CAN trust. It can change the whole experience... but for the better! Once I had a dentist I really liked, I asked if I could schedule my follow ups with that specific doctor but was told it couldn't be done bc of how their schedules are made up. They rotate. This is my biggest turn-off with this facility. I would LOVE to be able to book my Appt with someone I really feel comfortable with instead of having to get used to someone different each time I come. Unfortunately, I do not think this dental office will be suitable for my daughter and I but it is overall a nice facility and I can't complain at all about their customer service!! 2 great qualities 4 not so good (for me) 2 Stars. read more

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Neat kids area with games and a mini movie theater. It's castle themed. Front office staff seems busy and did not have a friendly welcome. They should pause from their work to smile at patients to welcome them. The dental assistants were very friendly and patient and the dentist was nice too and informative. The kids left with new battery powered toothbrushes a new toy and balloon! They even gave the parent a whitening kit. read more

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The front office ladies are the only good thing about this place. This place is a joke. Kids get send to the back for a cleaning without parents. My kids were very unhappy with their cleanings. Their ages are 5,12 and 16. They complained that the cleaning was done in less than 5 minutes. Very unprofessional and bribing kids with toys is not going to make me come back. I went once and never again. Was left on the chair for more than an hour. I had sensitivity on one tooth and dentist correct me that it was the wrong one. Since I'm not a professional I let him. Wrong! I was right. My cleaning was done at the speed of lightning. The workers on the back very unprofessional. The place looks dark and with screens which the kids liked. The outside was dark and dirty with dead wasps. I would not recommend this place. read more

It's been a few years since my girls have been back. Work, Covid among other things put us behind on taking care of ourselves. These are probably one of the nicest group of people I've ever been to visit. Friendly and patient staff and great doctor. read more

If I could give it a 0 stars, I would. The only people that are welcoming are the front staff and the dental assistants. They take a lot of pride on their work, but Jesus, when it comes to the doctor, everything changes. My children have been going here for about 2 years, a little more than that. The original doctor there was amazing, friendly, informative and patient. When he left and they brought in doctor Nora, the atmosphere changed. I felt uncomfortable asking questions and every visit I left confused. My last straw was when my 3 year old was being seen by her and she showed up 30 minutes late, didn't even put on her scrubs or gown and jumped into the doctor chair. Didn't say goodmorning or showed any hospitality. Asked me to grab my daughter and she began to put the fluoride. When she finished the fluoride she got up and left. I asked her for a minute and said I had a question. Her response was, ask the dental assistant they can help you. Ummmmmm, that's not how it should work. I then insisted and asked what she recommended that we could do to continue preventing a cavity from worsening. She replied "I can't do anything until it gets worse." In other words, she waits for worst case scenario to take your money in bigger treatments? I literally asked her this, and with a smart remark she said, "Pretty much, yes." She comes out passive aggressive and in a children's environment that shouldn't be allowed. My two kids were afraid of her. I never had any issues until she came along. Thank God I found the ideal dentistry office for my kids. Imagine dental in Bulverde is the place to go. They specialize is children and every single person is attentive and ready to help you. The dentists go above and beyond to answer every question. My daughter has received her treatment and my kids now have hope in good dentists. No more worries, they now get excited for their visits. Dr. Rammell and Dr. Salinas worked together to put on crowns on my daughter. They did an amazing job and followed up. They personally took their time to call from their personal number the night before to ensure that we felt confident. I wouldn't go back to Camelot even if they offered free service. read more

The staff is very friendly, and so was the doctor/owner. I came in for a routine check-up and teeth cleaning; however, all they did was x-rays, the doctor didn't examine my teeth, instead he said my teeth are "normal," and he referred me to an expensive doctor for a teeth cleaning. That expensive doctor took all the same x-rays again, because the Camelot staff forgot to send my x-rays to the referred doctor. That co-pay was $150.00, and again, no teeth cleaning. This place is 1 star for the nice staff, and zero stars for performance. read more

​At Camelot, the receptionist is very kind and patient. If you need any work done come to camelot where there is games and theatre for the kids. The doctor is nice and patient. read more

As needed. I just tough it looked really nice very clean very professional. The lady's there a respectful as well great dental office defiantly recommend. read more

My daughters first time here and she loved the waiting area. Staff was friendly and informative. They answered all my questions without hesitation. We will definitely be back! read more

This place is very neat and children friendly! i booked a appointment for my daughter and myself, this was her first dental appointment and i couldn't be more happy with how fun the dr made her visit. my 2 year old daughter was so comfortable with her dr i didn't even need to hold her during her cleaning. they gave her a teddy bear and a ballon which i thought was so sweet! Now, although the waiting room and the area my daughter got her cleaning LOOKS clean, when i went to the back to get my cleaning the glasses they put on my face were smudgy and made me feel uncomfortable then when i went to lay back i notice all of these dead bugs in the lights also made me feel uncomfortable to the point i felt like this place only "looks" clean. the assistant who was helping my dr with my professional deep clean also splashed a lot of water all over my face to the point i was breathing in water. I ended up having the same dr who cleaned my daughter's teeth and again she made me feel very comfortable and i couldn't be more happier with my results. Other then that it's a nice place with nice staff and billing was great! i think they need to work a little more on detail cleaning, overall i plan on coming again and that will be my final say if it's going to be my primary dental care. read more

Went to this location on Monday 10/21/19 as a new patient .The representative Mia E. in HEB on walzem spoke good things about this place and that my kids would get a free whitening kit.I figure I'll see how good the clinic is.Soon as I walked in the facility it was a hot ass mess.Two boys in the lobby were unattended by a parent.One kept hitting the brother in the stomach yelling running around.Come to find out it was one of the employee's children that was acting like that.She wasn't able to watch them due to being behind the desk working.Ive been their as a single mom where I had to bring my kids to work,but my kids knew to sit down and don't get up and have some home training.They told me my daughter had a cavity and they would need to remove it.They don't allow parents in the back when your child needs a procedure done.I thought that was krazy when every dentist encourage parents to be with there kids.Anything can happen without you attending your child.I went back to the lobby where their were more kids yelling,throwing things,and jumping off the leather couches.Parents who were with their kids were well behaved but parents were in the back talking to the assistant their children were acting like a wild animals.They have arcade games and Xbox for the kids to be entertain.But their were kids who stayed on the games and not letting the other kids get a chance to play.Making it where kids were fight each other.My daughter FaceTime me letting me know she's in the back room and the assistant or dentist still hasn't started the cavity removal.My daughter was back their by herself for 25mins unattended.My daughter is 13 where she's not afraid to tell me what's wrong,but can you imagine a 5,6,or7 year old back their by themselves!I didn't wanna catch an assault case for playing with the safety of my kid so we left.Next day I booked a appointment with our regular dentist to check on the cavity.They tell me my daughter doesn't even have a cavity.So the dentist at Camelot lied just so my insurance would pay him for a procedure that didn't need to be done.Don't take your kids here unless you like Hansel and Gretel jumping on couches,have a Chuck E. Cheese from hell for a clinic,and have a dentist tell you can't supervise your child get a procedure done.You been warned! read more

They are clearly neglectful here!! I have a latex allergy and they used latex gloves while working on me and I ended up in the ER!! My chart clearly states that I have a latex allergy and that just shows neglect on their part!! No one has even tried to address the issue with me!! So, since they don't care, I will clearly hire an attorney!! read more