their system is set up for making appts, not allowing you to speak to anyone. You call a central…read morenumber and a text tells you they will call you back but they dont. My temp crown falls out every day and I cant speak to anyone about when it will be ready. yes they gave me an appt for the end of the month but I didnt know at that time, it would fall out everyday. thanks to fixadent i havent swallowed it. I like the people, not the contact system management or rather mismanagemet has set up.

BEWARE - This company is such a scam you can't even leave google reviews unless it's on Google…read moreMaps. I'll be posting my review at every location on Google as well as yelp until I can find an attorney or report them to the better business bureau. I've called more than 20 times trying to resolve a mistake their coordinator Julia messed up on. Jackie is the manager who I've spoke to numerous times but has never reached out to me. My senior father needed an emergency crown replacement and unfortunately this was the place we chose.The Alamo Ranch location to be exact. Not only did the dentist just not know what he was doing, we had to return SEVERAL times because the temporary crown kept falling out (I've had a crown before and my temp NEVER fell out). My Dad has Parkinson's so going back and forth several times was such an inconvenience. Julia gave us a quote and we signed on that amount - they even gave us a discount for paying it in advance. Well a year later - why are we getting a bill saying we owe almost $2000? I called them and no one had any answers for me. After I went in person is finally when I met Jackie and thought she would be professional and helpful. She found out that after insurance ran everything we still owed a balance because initially Julia quoted us for dental insurance coverage not knowing my Dad was clearly using Medicare because that was the insurance information we gave them. Jackie said she would follow up with her leaders and now we just received a bill from COLLECTIONS from a procedure that happened almost 2 years ago now. This establishment is exactly why I will never go to chain dental offices. And apparently they would rather scam customers than be honest.

Dr. Alvarez is absolutely exceptional at what she does. I spent nearly seven years researching…read moreveneers before finally making my decision. During that time, I consulted with at least four different cosmetic dentists to discuss the process, cost, and expected results. I even created a PowerPoint with examples of veneers I loved, veneers I didn't, and detailed notes describing exactly how I wanted my smile to look. When I shared everything with Dr. Alvarez, she confidently told me that I'd love the result. She absolutely delivered. I had veneers placed on my top ten teeth, and I genuinely could not be happier with the outcome. Not only do they look exactly as I envisioned, but what impressed me even more was the attention paid to their functionality. Dr. Alvarez preserved far more of my natural tooth structure than I expected, and she carefully inspected my bite to ensure everything fit. She refused to let me leave until my bite felt natural and comfortable, ensuring I could use my teeth properly without jaw pain or unnecessary strain. The level of excellence and attention to detail at this practice is truly unmatched. If you're considering cosmetic dentistry, this office is worth every penny. Dr. Alvarez, you have changed my life in ways you may never fully realize. My smile was my greatest insecurity for years, and now it is my favorite feature. The confidence you've given me has impacted every part of my life, and I will always be grateful for your incredible talent, care, and dedication. Arden, you were also amazing throughout the entire experience. You answered every question I had, always made me feel at ease, and consistently went above and beyond to ensure I was comfortable. She is, without question, one of the most knowledgeable and capable dental assistants I've ever met. Thank you for making this experience so positive from beginning to end. The rest of the team was just as incredible. They just knew my face when I walked in the door - as if I spent every day there. This is a level of excellence you cannot find anywhere else. Thank you all so, so much. Words cannot express my gratitude

I had been living for almost two years with a very small chip on a front tooth from biting on a…read moreforeign body lurking in some restaurant food. Two other dentists were pessimistic about their ability to fix it with bonding, without substantial removal of tooth structure. As I am blessed with overall healthy and pretty teeth, I resigned myself to just live with it. While it was barely noticeable to others, it was a substantial source of frustrating, near-constant physical discomfort for me. After moving to San Antonio, I wondered if this practice could help me out. Dr. Beckel saw me for what I assumed would be just a preliminary consultation, and he convinced me to let him fix it right then and there! I got the sense he could tell it had really been bugging me a while, and wanted to make it better. I felt his communication was good and his bedside manner really excellent. He gave the problem a lot of thought personalized to my specific case, and was optimistic--but realistic--about his ability to fix it with as microscopically minimal enamel removal as possible. After just a few minutes, I got handed a mirror and was stunned to see a tooth that looked genuinely as good as new. It was actually a bit shocking, in a good way. I am truly amazed by the appearance of this bonding. I feel that not only was the natural look of my teeth fully appreciated, but the complex manner in which light moves through the thin edges of my enamel, creating a range of shades, is continued seamlessly throughout the restoration. I was fully expecting to see some kind of subtle boundary or shading difference there, but it actually looks perfect. This must have taken a high level of skill and a profound understanding of dental aesthetics. Of course, the next test will be to see how it holds up long-term. Overall, I came in with what I understand to be a fairly challenging request. I was met with enthusiasm, consideration, and compassion.

The DDS office is so professional! All the latest tools of the trade are readily available. Highly…read moresuggest them!

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

Great experience. Best experience I had in very long time. Nina in the front is so sweet and…read moreawesome! The entire time I was waiting to be seen we just talked about EVERYTHING...she was down to earth!! The dental hygienist, Cheryl, was the sweetest lady and paid attention to detail. She was very thorough in my cleaning. She was informative of what she was looking for while she was cleaning my teeth. The dentist, Dr A. , was very very nice and very informative. He explained every single thing about my teeth. Took pictures and went tooth by tooth to let me know if I had any issues on the pictures. Maria, the lady who checked me out was very pleasant. So in love with Enhance dental. Great customer service all around.

Everything always does well, we are so very happy with Dr. Alvarez and his entire staff!! My adult…read moreson has Down syndrome and they are fabulous with him as well, highly recommend!

It was time for me to switch dentists after my previous one was bought by a large company and…read moreeverything became automated and nobody knew how anything worked. I cracked a molar last week while on a trip. Local Dental was recommended by my neighbor and I'm so glad I called. First, the phone was answered by a very polite and helpful real person. Second, they were able to get me in the next day. Went back one day later for placement of a temporary crown. Third, the place is clean, modern, technologically advanced and the staff are wonderful caring people. Doctor Lee showed me on a large screen what was going on with my tooth and how it would be treated. The procedure was painless and he took his time to make sure it was done right. I love this place!

I came in as a new patient. I just needed a cleaning and the office was really nice and clean…read moreupdated. The staff was really friendly. The dentist was great and made me feel really comfortable !!

I have been coming to ideal dental for two years. I have always received very good care. The staff…read moredoes a wonderful job. My issue is with the corporate nature of a healthcare business where nobody who is there has any control over the actual patient experience. Instead, corporate overlords design and furnish with a primary goal toward cost savings. This is obvious by the chair. I have gone to half a century of dental visits all over the world and I have never experienced such a miserably uncomfortable dental chair. It is not adjustable for comfort, barely has an armrest, which is poorly positioned, and was clearly purchased by corporate overlords because it was cheapest, not in order to optimize the experience of the patient. I have mentioned it to the staff on multiple visits and they just apologize. Clearly the furnishings are just provided by the employer. And clearly the employer's main concern is making money, not making the patients comfortable.

Love ideal dental! They were able to transfer me over with ease from another location. Super…read morefriendly staff. My dentist was amazing, let me feel at ease and told me what was going on step by step.

My previous dentist was great! I only left bc he moved his office across San Antonio. I was blessed…read moreto find Advanced Dental Associates! Nancy is my dental hygienist & she's fantastic! Not only is she completely thorough during my exams (she checks things in my mouth, tongue & jaw that nobody else has ever checked) but she is also a great person! She is friendly & fun! Getting a cleaning can be boring but it isn't with Nancy. She's wonderful & does a fantastic job. She takes pride in her work. When I walk out I know that my teeth & gums are clean & healthy. In 2019, I had to have a crown done. Dr. Long worked w an outside provider, Eddie w Dental Tech to get my crown to match my teeth perfectly. (I'll be writing a glowing review for him also) I'm so impressed by how much he cared that my teeth matched. I care a LOT about my teeth & the last thing I wanted was to have to get a crown much less one that didn't match. My crown matched perfectly. It has been well over a year since I had it done & I haven't had one issue. I waited to write this to make sure I was 100% happy & I definitely am... The staff is also phenomenal here. I met Jasmine on day 1. She is the best! So friendly & sweet! I just love nice people & EVERY person behind the front desk is fantastic! Right before I leave I usually check out w Lata. She is wonderful too! I wish I could remember the entire staffs names. They all deserve recognition. After my last dentist (he was actually a periodontist) I never thought I'd find another dental office that I loved but I have! Right HERE! For someone that loves their teeth as much as I do, Advanced Dental Associates has been a blessing! If you need something as routine as a cleaning or serious dental work done, I completely recommend giving this dental office your business. I am sure that you won't regret it. 12/4/21 Wow! It has been over a year since I wrote this draft & completely forgot to publish it BUT here is the GREAT news! The staff is still amazing. The dentists are still phenomenal & I will never let anyone clean my teeth again except for Nancy bc she is truly the most gifted and thorough dental hygienist on the planet . I swear she has only gotten BETTER! (Who knew that was possible?!) Idk ANYONE who loves their teeth or whom is as obsessed w their teeth as I am. So, when I say this... I mean it. If you need a dentist, look no farther. Their customer service is unparalleled! During my last visit I met Dr. Castillo & she was fantastic! She has such a friendly & kind demeanor! From the minute she walked in to examine me she made me feel at ease. I also met Amelia, a manager at the office. She was great! She was professional & yet still recommended a great restaurant for lunch w a friend of mine! When I checked out, Frankie helped me schedule my next appointment. She didn't just make an appt for me & push me out the door. She was friendly & made conversation w me while we found the perfect time for me to come back in. If you have read this entire novel then you too care about your teeth & my best advice is "CALL Advanced Dental Associates & make an appointment." Go ahead & tell them that Melissa Vadillo referred you! They'll know you really care about your teeth bc you'd have to, to have read THIS long reviews!

This review is not directed to the dentists at Advanced Dental Associates. I have been seeing Dr…read more Edwards for over 20 years. I started seeing him when he was located in that strip mall off O'Connor and Nacogdoches. He is probably the best dentist in San Antonio bar none. And I have been seeing Dr. Long since he started working there. This review is directed at (you guessed it) the office staff that handles the dental claims and communicates with it's patients...the ones responsible filing claims in a timely manner and communicating this process clearly to the patient. Definitely was not done in this case. In December of 2025 I had 2 tori removed. I was pretty sure insurance was not going to cover this. They (Riley) gave me a treatment plan that reflected my cost was around $1400 dollars. After the procedure when I went to pay I was told I owe $1701. I thought well they have overcharged me in the past but I always got a refund in a timely manner (after the insurance claim was filed). Also in all the many years i have been using them they have always filed to my dental insurance in a timely manner. And insurance immediately sends me a statement saying yes it's covered or no it's not and this is what you owe. Well that never happened in this case. The only thing that was filed initially was the sedation medication used. And it listed no surgical procedure. So insurance denied it saying basically what was the procedure? And I couldn't get an answer on why the office did that. They did file another procedure which was not the tori removal and my insurance paid it ($219) but it had nothing to do with the tori removal. And it was not performed on me. Bottom line: they never filed the tori removal to my dental insurance. Yes, most likely it would have been denied. But, now I could have appealed it. I would have to have shown it was medically necessary. Confusing the matter was that I called in late January 2026 asking about the filing of the claim and was told that I might be due a refund. I'm thinking why would I be due a refund? Now I'm totally confused. So I finally decided to just talk to one person (Riley) so I dont get conflicting info every time I call. She said she is working (communicating with corporate office) on my claim. That totally confused me again. Told her I just want my tori removal to be filed to insurance. She gave me a cryptic answer that she either does not get involved or has no control over the dental insurance part. But after several phone calls she said she would call when she knows something. Nope. That didn't happen. Fast forward about 4 months. I got a text from the office saying I owed another $337. When I called Riley I said I thought you were going to call me when this was resolved. She answered something to the effect she had a lot of people to call.

Everything about this place was great for the first few visits. However, I've had multiple issues…read moreafter regarding insurance. I've had to explain my EOB multiple times to them. Not to mention the battle between insurance and the office I've had to undergo. I discovered they weren't even billing the correct insurance. This is the 3rd time I've been billed for services that were covered but the office is saying they are not. I will not be returning.

The business just opened up last month. The service was great and care was amazing. I called for an…read moreappointment as a new patient and they looked up my insurance for me and took care of it. The care was great and they explained everything to me in detail. I will be switching to Fox Garden Dental for a my dental needs.

We have been seeing Dr. Nairooz for over a year now and our experience has been beyond positive…read morefrom the start. Between our 3 oldest kiddos, we've had experience with several other nearby orthodontists and Dr. Nairooz has surpassed them all. We sought her out for her expertise in airway development and, having consulted other orthos with the same specialization, I'm so glad we chose her. She has shown a sincere investment in the care of our daughter, balancing a conservative approach with achieving treatment goals; understanding the difficulties and hardships of orthodontia for little ones and encouraging them through the process. Her whole staff is so personable and sweet and her office is beautiful and inviting. We've had totally positive experiences booking appointments, adjusting appointments and even coming in last minute. And, while all this matters more than cost, our treatment at Solana was below the price we were quoted from other providers for the same treatment. Would absolutely recommend Dr. Nairooz to anyone!

From the owner: You deserve to feel confident in your smile. At Solana Orthodontics, we provide exceptional care…read morefrom comprehensive orthodontic treatment for all ages to cosmetic services like injectables and teeth whitening. Solana Orthodontics is a boutique-style orthodontic practice in San Antonio, TX led by board-certified orthodontist Dr. Sandra Nairooz. Our advanced technology and treatments including Invisalign, braces, airway-focused treatment, and AI-assisted monitoring. We are here to make your experience enjoyable, convenient, and affordable. Not only to enhance your smile but also to brighten your day.

I want others to SERIOUSLY consider this review. I'm 54 years old, a veteran, and therefore, have…read moremoved around several places in our nation and cities. I have experienced SEVERAL dentist, including many others locally in San Antonio also, and am attentive to their care. KLT Dentistry is THE place to go for dental care. I'd even suggest you drop the convenience of where you go now, and check them out. I'm writing this review after having been in their care now for several months. I have experienced outstanding care from just making appointments, needing to reschedule, getting reminders, and of course, office visits. Their care and awareness to clients needs and their professionalism is outstanding. They're a private and not corporate care, so there's that bonus too. I feel so lucky to have found them! I was truly apprehensive yet another new dentist, but as long as they're there and I am too, I am will maintain my care with them.

Amazing staff that were super personable. Took care of me very well with general checkups and…read morecleaning. We're amazing about checking in with any service to make sure it's available through your insurance.