The finished product is fine, the process of getting it was annoying. The price is good for a custom shirt, 15 euro each. Print quality is good, brand selection for the shirts is also good, but a lack of color selection for each can limit your options quick. Website doesn't have any information on sizing at all, you have to research the brand yourself to get an idea of fit. Seems like some pretty basic, important information they could have on the site, but they don't. I went into the shop while in town hoping to see some of the shirts in person, for quality and color, but they had very little out to see.
I inquired about my order through the website, with the specific shirt I wanted, the size, color and other details. I got a reply the next day asking for the custom design files, I sent them and didn't hear back for a week, an hour before closing on a Friday to be exact: it was a blanket email telling me the person would be on vacation for a few weeks and to email the company directly with any inquiries.... this wasn't an auto-reply vacation email, it was sent to me a week after my reply, and more than that I wasn't told if my order details were passed on to anyone. Given the lack of information I figured I'd have to do that myself, so I forwarded the email to the company email. A week later, again, right before closing on a Friday I got a reply, saying that this new person would be taking over my order and for me to send all of the details. Again. So I had to do their job for them and collect my order info again and send it to the new person. I didn't hear back for another week, and just when I was going to write again, I get an email with one sentence: come collect your shirts. No proof was ever sent for my approval, no confirmation of design size to be printed, not even a price quote, nothing. There was no communication before they were printed. Lucky for me, when I went in to collect them, everything was fine. I commented on the lack of communication and the guy said he was surprised, that they always send a proof before printing etc. and that if something were wrong they would have been reprinted. All I can do is take his word for it, because this is my first and only experience with the shop.
I guess the price is good and the result is fine, thankfully I started this process way ahead of when I needed them so time wasn't a factor. I wouldn't go back if I had a short deadline, because communication is so unreliable and slow. But, there are only a few places that do such a small order, so I might have to use them again in the future, and just hope to have a better experience next time. read more