Today I had carpet torn up and new flooring put in, its just OK…read more The thing that I'm angry about it the installers un plugged everything from the back of my TV even my Fire Stick. NOTHING was left plugged in, all these guys had to do was pull the power bar out from the wall!!! EASY RIGHT! BUT NOOOOOOOO they had to un plug everything. NOW I have to wait 5 FIVE days for cogeco to come and plug everything back in. I tried with Cogeco over the phone but didnt work. I went into the store to complain but the person who sold me a few thousand dollars didnt care and was kind of rude. She said " Thats why we tell people to un plug their own things" BTW she never told me that. She asked "Who was the sales person" I said You! I just dont like how she responded and not showing much interest now everything was paid in full. If you want a nice sales person DO NOT go to Floors Plus More. Because of this place I will not have cable for 5 days. Cogeco said a cord must be damaged for nothing to work.

I purchased two area rugs recently from Floors Plus More in Burlington. The staff was very friendly…read moreand helpful and the selection of rugs was just fantastic. The store is extremely neat and clean and well-organized. I highly recommend this store and will be doing all my flooring shopping there in the future.

I've been shopping at Elizabeth Interiors for years, and I always have the best experience. There's…read morejust so much to look at and I spend hours wandering around. The staff is super friendly and helpful, but never pushy, which I really appreciate. Just an all-around great place with beautiful furniture. Edit: Just a quick edit on my review because I noticed the Yelp reviews are from years ago and not the best. Not sure what it was like back then, but now? Totally different story. The selection is amazing, the service is great, and every time I go, I leave happy. If you haven't been in a while, it's definitely worth another visit!

Terrible customer service. Substandard quality. They will take your money and tell you to deal…read morewith the manufacturer. Would not recommend, to anyone. If you want to waste your time and money and be very dissapointed, shop at Elizabeth Interiors.

I had put an email into Harry McKenna back in October to install some shutters for my bay window…read more What seemed like it started off great, came tumbling down quick. He mentioned the shutters would take 10-15 days to manufacture but failed to tell me that once he measures, Harry sends the measurements to the install team who have to come back to re-measure what Harry already measured (after me giving him measurements in the beginning) so three sets of measurements which spanned to a few of weeks of measuring. Manufacturing actually took about 20 business days and took 5 business days to deliver the shutter to the install team. This is after the first initial meeting of Harry saying that it would be no problem that the shutters would be installed well before the Christmas holidays. Long story short, after several phone calls and emails the install team made it to my house a couple of days before Christmas... low and behold, the shutters did not fit, after the triple checked measurements!! Christmas came and went, shutters not fitting... fine, we are okay with that. We were told that the installers would be back just after Christmas with the correct size. The installer came back mid January and took 2 of the 5 panels which exposed our living space (we were in a fish bowl). Harry dropped off some paper blinds to staple up while they had our shutters. But this was a shock because we were told that it would be fixed by then, to our surprise it wasn't the end. Now we are in the beginning of February and he finally came back to put in the missing shutters. Guess what?? They still do not fit and the installation looks awful. Not to mention while this is going on, Harry likes to have excuses as to why he can't get back to me. Not my problem. Also, he only cared about payment and not his customer service attitude or take any responsibility. The people that call to make appointments only call on Friday or Monday nights and they cannot do installations evenings/ weekends... you know, when people are home. You are expected to take time of work. Harry was so adamant (after a few months of not asking for payment) to get a deposit that I was happy to give and called/ emailed him about payment. He was eager to go on a vacation he had mentioned. Harry never called when he was back from vacation, never emailed me or anything in those regards. He simply took the other half of the payment without me authorizing payment and then tried to blame me for not calling him... in which I knew he was on vacation. What I want is the shutters to fit, I want the shutters to open and close properly, I would like the caulking to be complete and I want the stickers to be taken off the shutters.. in which I cannot take off because they installed them to the wood frame with the stickers on in there. Yes, you can see the ugly green stickers and the only way its coming off is if you unscrew/ pop off the shutters. I am so frustrated and ticked right off. Harry has not once apologized. Not once took responsibility, not accountable for anything. He keeps 'emailing the install team' and demanded that I send him pictures and videos. Even after then he never apologized. I am not a happy customer after the headaches, emails, phone calls, incorrect measurements, missing panels and unauthorized credit card transactions. I highly suggest to not purchase from this company or interact with this man.

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

Bought a fridge at the Ancaster store this past weekend. We had to pick it up because they didn't…read moredeliver to our area. The pick up crew was insistent that it had to lay down in the truck despite the fact that it could easily stand they. They put it in the truck pushed it up as that was it. When we got home we seen there was damage to to the box on the other side that we didn't see when the team put it in the truck. Called to report it. It clearly looks like it was damaged by a forklift with the metal all bent in etc. Customer service rep absolutely refused to help. talked to a manager and overall received the worst customer service possible. They started saying things that were not true, the reps were rude and basically said too bad we can't help you. In the end you guest it Tepperman's refused to do anything about the damaged product and we are not allowed to return it. I requested to talk to a manager and sure enough that is not even possible for 3 days. This is not the 1st time i have issue with the quality of products from Tepperman's (prior issue was with a sofa) but sure will be the last. There no value in buying bad quality/damaged products which are as good as trash from this retailer as not only will you be stuck with the terrible or unusable product but they will absolutely refuse to help if there is anything wrong. I will never shop from here ever again.

Tried this store for first time bc fairly new in Ancaster…read more Purchased small freezer. Sales agent was good but too much in a hurry to get sale done. Customer service terrible - spelled name wrong on invoice, no break down of costs - had to ask for it. No details of purchased item on sales slip like other stores offer to make it easy to register item. Lastly the item goes on sale few days later and they won't reimburse bc they call it a limited item but when we ask, they have plenty in stock. We asked should we return and re-purchase. They say you can do what you want. LAST TIME WE BUY AT THAT STORE. Unhappy customers.

I drove into Burlington from Niagara on the Lake to have my Beam central vac serviced. Both George…read moreand John were amazing, providing expert, honest and friendly service. Had my repair done within an hour so I wouldn't have to drive back on another day. I highly recommend The Vac Connection!

An absolute pleasure to deal with. Great service. Welcoming and knowledgeable staff who not only…read morefix what's broken but put a smile on your face. Highly recommend.

Love Dy's! Local Dundas family run business in its 3rd generation! Fast, friendly, reliable .read more

My experience today with Dy's speaks to their friendliness and interest in looking for ways to cut…read morecosts. When I turned on the indoor tap leading to my outdoor garden hose water gushed out inside (where it wasn't supposed to). Dy's visit #1 led to an easy diagnosis: the original bleeder cap hadn't been put on in the fall. (Prior to this I had no idea was at bleeder cap was.) The plumbers suggested that I could easily fix the problem by buying a replacement. I did this but again water gushed out after I installed it. I was prepared to pay $$$ to repair faulty indoor tubing. When I called back to set up visit #2, the plumber encouraged me to try to find the original bleeder cap and offered to look through his supply of old parts for one. It was possible there was a slight difference in the cap I bought. The second visit was promptly set up. When I looked very carefully, I did find the original bleeder cap but was gun-shy about trying again myself. Visit #2: The plumber put the original cap on. No water leaked out. I got clear instructions about what to do when I disconnect the hoses in the fall and there was no charge. My husband died several months ago and this exchange gives me reassurance that I've got good support in my own community.