If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

Contacted them regarding our 'fridge not working. Came the next afternoon on time. Diagnosed the…read moreproblem quickly. We needed a new mother board. It being late Friday they could not get it untill Monday. On Monday morning we were told the part had arrived and it would be installed in the afternoon. Again on time. The guy doing the repair "Taj" was very polite and friendly. He explained every thing to us very clearly. We highly recommend this company. The Websters.

From the owner: Introducing Perfect Choice Appliance Repair - Your One-Stop Solution for all your appliance repair…read moreneeds! Whether it's residential or commercial, big or small, our expert technicians are here to provide exceptional repair services tailored to your requirements. With years of experience and a passion for perfection, we are the go-to solution for all your appliance-related issues. Our skilled team can fix it all - from refrigerators and ovens to washers, dryers, and more. We understand the intricacies of various appliance brands and models, ensuring accurate diagnostics and top-notch repairs every time. We also offer prompt emergency services to address urgent repair needs. At Perfect Choice Appliance Repair, we prioritize customer satisfaction and provide transparent pricing, so you know exactly what to expect. Don't let faulty appliances disrupt your routine or business operations. Contact us today to schedule your appliance repair service. Experience the perfection of Perfect Choice Appliance Repair. Your appliances will thank you!

1 star - Extremely disappointed with their policy…read more We purchased a stove from this company that cost over $1,000. When it arrived, we realized it was not what we expected and we didn't like it. We contacted them the very next day to request an exchange. The stove had not been used and was still in the same condition it arrived in. Unfortunately, we were told that they do not allow exchanges or returns. As a result, we are now stuck with a stove we don't want. For such a large purchase, it's very disappointing that there is no flexibility in their policy, even for an immediate request on an unused item. It leaves customers feeling like their money doesn't matter. This was my first purchase with this company, and unfortunately it will also be my last. There are plenty of other places to shop that offer more reasonable and customer-friendly return policies.

I am very unhappy with my purchase of my recentrecliner. It's super uncomfortable to the point of…read moreneck pain. One can't really know that after sitting in a sample in the store. I called and asked if I could return it and they said no. I even asked for a store credit and still no. I won't be recommending this or any other Brick store any time soon. I would also point out it says no where on the invoice that it can't be returned. Very poor customer service.

Peter Martin's employees delivered my washer and when they realized there were clips on the bottom…read moreof my barn doors, I went to my basement (my trap door basement in the winter) ans got them a screwdriver. They didn't use it then they broke my clip, shoving the washer in. I called Peter Martin and spoke to him and he told me to replace the clip. I couldn't find the clips by themselves and then I got very ill. The next time I called Peter he had no recollection of speaking to me, could not find my file and when he did he only could find my email I wasn't even given a name. He said he could not remember speaking to me about my claim and then yelled at me because he couldn't find any of my information and then he hung up on me! I am disgusted by the way he treated me. His customer service skills are very lacking and considering they are supposed to service their own products, the fact that he didn't even have my name written down is quite disappointing. The way he treated me was vile. I would not recommend buying a product from him ever and he is a complete rude individual. I do not care how long he has been in business I would prefer to get my money back than to deal with him or his rudeness ever again! Photos attached. This is jow my barn door looks now thanks to him and his son who did my delivery.

We just bought a Frigidaire washing machine from Peter Martin Appliances and it's fabulous! Really…read moregood quality and it holds a lot of laundry. The men who took the old one away and installed it were efficient and friendly (the whole thing took them about 20 minutes!). Very happy.

WSA Appliances acquires appliances from metal scrapers, puts in minimal effort to clean them, and…read morepropheses that you will receive an appliance that "is two years old, no dents, no scratches." I was not given a receipt for purchase. $850. While in my house, the 16 year old nephew took 2 phone calls promising the callers appliances that were "2 years old, no dents, no scratches." When I unwrapped my double oven it clearly had huge dents on both sides that were also rusted--the kind of dents resulting from being bounced down a road. The top of the control console had a large area where the finish was gone. the top right corner of the console was severely scratched it's entire width. The interior of the doors was so dirty there was no way this oven was less than 10 years old, and that is after they said they had cleaned it. The owner gave me advice on how to clean it with vinegar and baking soda. Why didn't they use this? I contacted them and within 5 days I even texted them with photos. He agreed to trade it for another double oven when he had one (in a text). I was never contacted. I sent text reminders checking in if there was a suitable trade over months. He said there was not yet. I have been using my basement kitchen since I had removed the upstairs kitchen the day after I moved to this house. I now need a stove and oven because I rented the basement. The first day I used this appliance to heat soup on a burner, I later noticed a intermittent clicking sound. I realized the burner would not shut off. I removed the knob and tried to find a position for the control that would turn it off, the display showed "Low" still. There was no position that would turn the burner off. I had to completely unplug the stove. I texted with pictures. When I went in to at least choose a single oven the employee said that person no longer was employed with the company. Later in the conversation, he let it slip that that person had warned him to look out for me because I might come in. This company will not cooperate and I even warned them I had met with my lawyer and was about to give a $3500.00 retainer. I reminded them and sent them relevant and dated screenshots of texts showing the agreement to trade and me following up regularly and being put off to wait longer by the owner. They still won't return the money or a trade. I'm moving forward with my lawyer.

Very impressed with their knowledge. They know the industry. I saw an online post and decided to…read morejust drive the hour to go see them. there was the one I was interested in, just as shown. If I'd gone to them first they could have fixed my old unit because they understood it perfectly. They were also able to help me with my stove. I love these guys. straight shooters.

Jack is fantastic. We've called him a few times, and the service is always amazing. He's great to…read moredeal with, has excellent communication, and the work is top notch. Highly recommend.

Jack arrived on time and with an encouraging outlook based on the presumed issue with my washing…read moremachine. He tried several ways to fix the problem and he did!! Jack was honest, fair and diligent. I would highly recommend him for any job! P.S. I wanted to click on value too but it won't let me lol. and it should be "excellent" not great

Did not honor their warranty after there was an issue with the machine. His technician came and…read morespent two hours trying to fix the machine, after which he cancelled my warranty and blocked me. He then made up lies that there was no issue with the machine to protect his reputation on Google reviews. Bad and dishonest customer service. Save your money

Best experiance. The staff was incredible they have a huge selection and prices are great. They…read morewere recommended to me, and I would recommend them to everyone. I will be back.Thank you so much Helen Morgan