0/5 -- Avoid WM Groves…read more WM Groves charged me $321 to unclog a drain -- the next day it was clogged again. They sent another tech and billed another $600+. I escalated the issue all the way to management, and they still refused to waive the first visit -- the tone was dismissive and unprofessional. I paid twice for a job that should've been done once. Save yourself the frustration -- look elsewhere.

Do not use Groves WM whatsoever. I had a service call to fix two drains. The guy just said one was…read morea plug issue and nothing wrong with it. The other he fixed in 20 minutes. Charged the minimum 1hour plus driving time. Paid $250. Well the bathroom drain wasn't fixed and it's not the plug and now they said it's a new service call so I'd have to pay another $250! The manager was unprofessional and simply said that's our policy. Please avoid at all costs. Now I'm sitting with a plugged drain they didn't bother to look at.

I had some water coming into my basement and wanted to get to the root of the problem and fix it so…read moreI could one day finish the basement. I had 2 other companies come & say my only option was to install an internal weeping tile system that would go to my sump pump. The amount of water I had coming in was so minimal that it would evaporate before even making its way to the sump pump. I called Crackmasters after getting recommended by my parents & old neighbours. I spoke with Tina over the phone who was VERY knowledgeable and went through their process with me. Knowing the age of my house, seeing photos of my concerns, and other key factors, she was able to determine that we only needed to fill the cracks. Jose came by and filled the two cracks - he was very knowledgeable as well, and went through everything with me. I did have some water come through a week later after a heavy rain, and he came back to inspect and look further into the matter. It all looks good now, and I am happy with the results & customer service. I am very pleased with their services, and that it's backed by a lifetime warranty. I would highly recommend Crackmasters to anyone :)

From the owner: basement crack repair basement waterproofing…read morefoundation repair

Run away from this guy he's a crook tells u your getting quality materials and substitute for…read morelesser quality materials doesn't complete on time Pete the owner will lie right to your face and if u try and talk to him he ignores or blocks u just another shady contractor getting rich by ripping u off

Hello there! About…read more12 years ago we purchased a newly renovated home in the Dundas Valley. One of the attractions was a beautiful waterfall on our property. We naturally asked the builder about water problems and were assured that water never was a problem and that the basement was dry year round. What a surprise! The very first rain we had a flooded basement. Long story short we heard about omni and had it installed. OMNI IS THE ONLY PRODUCT I HAVE EVER PURCHASED THAT HAS WORKED BETTER THAN ADVERTISED. We have had a dry basement since then. David Driedger 986 Mineral Springs Rd Dundas Ont

Had a fantastic experience with the team here. Punctual, knowledgeable, friendly, and well priced…read more Would highly recommend and use again.

Jeremiah scheduled work for Thursday October 8th & Friday October 9th. He received my non…read morerefundable deposit right away but then I did not hear anything back for days from either Jeremiah or Tammy (Jeremiah's wife). Jeremiah finally answered the phone on the Thursday in the am. He said he couldn't make the scheduled time and would have to reschedule. I was called back by Tammy and the work was rescheduled for Friday and Saturday instead. We were needing to get it done so we agreed. Work was finished up later than what we were told, Saturday evening at about 6 pm and I told Jeremiah I would e transfer the amount owing in the evening after are Thanksgiving dinner we were in the middle of having at the time with our family was over. While cleaning up from dinner I twisted my back (an injury from a car accident years prior) and went straight to the couch. Therefor I did not have a chance to e transfer the money that evening. The next day I was laid up in bed on muscle relaxers and had my phone turned off. When I turned on my phone about 8:30 pm I was shocked to find 6 phone calls, 4 text messages and 1 phone message (all starting at 9:40 am all in less than 12 hrs) all wanting the money owed. I sent Jeremiah a text message right away at 8:40 pm apologizing and explained my situation and sent the money owed and his reply was. "As per our contract payment is due upon completion". I am all for supporting small business but this is unnecessary and wrong. There was no communication from Jeremiah for days when he had received my non-refundable deposit, no communication or lack of for reschedule. We agreed to have work rescheduled done but not expecting into are holiday dinner all while we hear the sander and dust around due to their rescheduling issues but a few hours late from me ( also on a long holiday weekend) to pay the amount owed and I receive over kill of messages and phone calls. As far as I am concerned Jeremiah and Tammy were very unprofessional, lack of compassion and no understanding. **Edit- after sending my money I owed in full at approximately 8:50pm Sunday 12th. Jeremiah sent another text at 9:12 offering a 15% discount. The full amount I owed had been paid in full, but I feel he did this so he could say he offered a discount and I didn't except. He had already deposited my e transfer!! how can you give me a refund when I had already paid? again lack of organization lack of business honesty. He was missing the point of customer service, compassion and just human kindness and his as well as Tammy's harassment of text messages phones messages and phone calls (11 in total) in a 10 hrs time period on a long holiday weekend.

What felt like was going to be a long winter, turned into a happy client. My basement had cracks…read moreand needed repair. The cold air and dampness started to seep through. Gavin and his team came in, reviewed the situation and provided us with options. It's all fixed and better than new. We extremely appreciate their service!

I bought an old house (~100yrs) in Toronto. I knew it was a fixer upper when I bought the place but…read moreI didn't know it had foundation issues until after closing. After the first rainstorm water started leaking through the wall - it ruined my floors and everything in my basement! Rule #1 always get an inspection when you buy a house! I googled foundation repair, and a number of companies popped up and I started calling around. A few of them refused to even come out and quote me and others were just plain rude when they arrived! I called the big companies before I called MacRae and what a relief! Polite, friendly and they scheduled me in the next date for a quote. Gavin came out and quoted me for the repair. I took a few days to consider my options but, because of their professionalism it gave me the confidence that they were the right people for the job. Not only did they deliver on time the work was clean and so neat and they even delivered below budget! It's rained hard since and the repair is still solid. Thanks GJ MacRae!

It was a real pleasure doing business with Mike Wallace and B&L Sewer…read more My wet and stinky basement needed an interior waterproofing system installed as well as major repairs to my sewer line. All this work required multiple jobs to schedule and complete including demolition, excavation, clean up, removal, mitigation and installation. Mike and team were excellent in every aspect. Polite, efficient, effective, hardworking professionals. All work was completed on time, on budget and to the highest standards of workmanship. I'm more than happy with the service I received from B&L Sewer and give them Five Stars!

From the owner: Drain cleaning and drainage repair service.read more