This company exceeded my expectations. They were knowledgeable, polite, and kept me informed…read morethroughout the process. My home is now fully protected from water damage

I first experienced water leaking into my basement in the Spring of 2021. We hired RCC to perform…read morewaterproofing of our home after our plumbing and foundation was inspected with no leaks or cracks found. At the time, Ramy Morcos from RCC (a Consultant at the company as per their website) was assigned to our case. Given the significant amount of water coming into our home, we asked that he refer a contractor to help with drying and demolition to avoid mould formation, to which he said he had contacts for this. Despite numerous phone calls emails, voicemails, etc, he failed to provide a crew for this. Ultimately after months of trying to contact him, I sought out a third party who assessed the damage and deemed that mould had formed throughout the entire basement, and that the entire basement would need to be demolished and treated for mould. We then had our basement repaired. This entire ordeal cost us in excess of $15,000. Fast forward, even after the waterproofing has been done, we have continued to have water coming into the home. Ramy and his team at RCC initially responded, but have ignored our phone calls and have gone so far as to say that the wet materials (laminate, drywall, baseboards) don't need to be removed. Again I had a third party contractor come in who removed the laminate and found rotting laminate and mould (smells extremely foul), which again needs to be treated before this area of our home can be habitable again. Ramy and RCC do not care about their customers. It is within their wheelhouse to deal with interior damage related to water (they recently acquired a company, Rainbow Restoration), and they have decided to not take on any responsibility. They are comfortable with homeowners conferring public health risks by way of mould exposure if it means that they don't need to get involved. I am extremely concerned about how they conduct their business and urge you to stay away from RCC.

I contracted two jobs with groundworks, 1. basement waterproofing and 2. front step repair…read more The method used for the basement was more economical, and efficient than other quotes. For the initial quote I met with Behtash Adib. He was punctual, professional and took the time to answer any and all questions. While deciding on the scope of the job Behtash was consistent with prompt responses and information. The basement waterproofing was done by Ade, Shy and Vandyke. During the project they noticed a potential problem in the same room unrelated to their work. The team notified me and even paused while they had a specialist stop by and check it out. This was above and beyond and extremely helpful. The second project was my front steps. Over the years the cement steps cracked and started to settle into the ground. The concrete repair team fixed this quickly, with excellent results. Andrew and Russel took the time to confirm my expectations of the job and answer any questions I had. Before booking with groundworks I read only stellar 5 star reviews, and I am confident in saying they are all well deserved.

We were very pleased with today's visit from Remi, the Groundworks representative. He was…read moreprofessional, knowledgeable, attentive and thorough in reviewing the garage floor and foundation settlement issues we are facing. He listened carefully to our priorities, examined the conditions in detail, and took the time to explain the proposed solutions in a clear and meaningful way. We particularly appreciated his willingness to engage in meaningful discussion without making the visit feel rushed or overly sales focused. Overall, the visit was informative, constructive, and professionally handled, and we greatly appreciated the quality of service provided.

What felt like was going to be a long winter, turned into a happy client. My basement had cracks…read moreand needed repair. The cold air and dampness started to seep through. Gavin and his team came in, reviewed the situation and provided us with options. It's all fixed and better than new. We extremely appreciate their service!

I bought an old house (~100yrs) in Toronto. I knew it was a fixer upper when I bought the place but…read moreI didn't know it had foundation issues until after closing. After the first rainstorm water started leaking through the wall - it ruined my floors and everything in my basement! Rule #1 always get an inspection when you buy a house! I googled foundation repair, and a number of companies popped up and I started calling around. A few of them refused to even come out and quote me and others were just plain rude when they arrived! I called the big companies before I called MacRae and what a relief! Polite, friendly and they scheduled me in the next date for a quote. Gavin came out and quoted me for the repair. I took a few days to consider my options but, because of their professionalism it gave me the confidence that they were the right people for the job. Not only did they deliver on time the work was clean and so neat and they even delivered below budget! It's rained hard since and the repair is still solid. Thanks GJ MacRae!

Company was still promoting themselves and their lifetime warranties even knowing they were…read moreshutting down within a week. They were intentionally conning people into hiring them for a quick payday and work that would obviously not be warrantied.

I used them to repair a small crack in a foundation that was leaking in the spring wet conditions …read more They sent a tech out and he decided a simple epoxy injection would solve the problem . He did the his job does not return the blanket insulation to its original state . No biggie . 3 months later the repair still leaked . I called the company and they sent a tech out to re do the repair . 6 months later the crack still leaked . Called the company , they sent someone out again . Now I'm starting to get frustrated . This time the tech says the crack needs to be sealed from the outside . I say no problem " do what it takes ". Now for the good part . The Crack Doctor Warranties their work with a full transferrable warranty . BUT and and big But they need anadation $1300.00 plus HST . What part of lifetime warranty am I missing ? I call head office The rep I talk to says they have been out 3 times and can't waste any more time on the repair . Either pay the $1300 or they will refund my original money . Do you think it's right that they can give up when they feel . Does the Crack Doctor deserve a Consumers Choice Award for business excellence? The pickings must have been slim in 2010 . I'm feeling a letter to the Better Business Bereau is in order but I thought more homeowners should be aware of how they interpret Lifetime fully transferable warrantee . from their site Why Choose The Crack Doctor? The Crack Doctor is Canada's largest foundation repair company. We will solve all of your foundation repair problems, and we do so much more: Lifetime Transferrable Warranty - it's on everything we do 24/7 Emergency Response - Available exclusively to our customers Your foundation repair will exceed local building code requirements

Aquatech was responsive to our request for a quote to repair a basement leak we had. After…read moreresearching the company and being provided a fair quote, along with taking into consideration that they have their own employees not subcontractors, we decided to go with Aquatech. The workers arrived early and went to work right away. They lay out a large tarp to protect the lawn from the dirt being dug up. They also had to cut a few branches from a shrub which they cleaned up at the end. The work was done very efficiently and orderly. They workers were friendly and was orient answering any questions we had. We also had a vent that needed caulking which they also caulked for us at no extra charge. The job was completed and all the dirt was nicely replaced. They offer a transferable warranty on the job.

From the owner: Exterior and Interior Waterproofing Drain repair…read more Sump Pump installation Back Water Valve Installation Whether you’re dealing with a wet basement, a leaky basement, or other waterproofing issues, our experts have the know-how to provide effective solutions. We’re so confident in our services that we offer free consultations to assess your needs and provide tailored recommendations. With our extensive experience and expertise, you can trust us to get the job done right

We are pleased to say that A&A Masonry did an amazing job with bringing our tired stone foundation…read moreback to its former glory. A special shout out to Thomas, Pierre and Trudy who worked diligently to get the job done and done well.... even around our thorny rosebush!!

I had heard about A & A Masonry before. They are also a business listed by CFRB Radio's Home…read moreImprovement Host Frank Cohen. The Stonemason they sent was named Dwight. I thought the work was too much for one person to handle but Dwight continued slugging away for 13 hours and finished the work. The stones we had put on our front stairs were failing after 15 years and there were a number of bricks starting to break down on our over 40 years old house. Since we are a corner lot our home is exposed on 3 sides and a lot of snow, ice and rain damage occurs. I was very impressed by this very personable young man and the work ethics and diligence he showed. His professional attitude towards the work and his constant double checking the alignment of the stairs and bricks with levels assured me everything was being done of the highest quality.