Never will I go there again. Not just talking, last garage I went to that did the same thing…read morehasn't gotten my business for 18 years.Can you give -5 Stars

They do excellent work and service at reasonable prices. I trust them completely to do work and…read moreservice on all my vehicles. They have given me excellent car advice over the years, but have never tried to upsell me. Their prices on a whole range of tires consistently meet or beat Costco, Walmart, and any other tire vendor within a hundred miles of Romney, and they do free tire rotation every 5K miles on tires purchased there.

Honest guys who do a fine job with alignments, oil changes and other vehicle maintenance. They…read moredon't take appointments, but operate on a first come, first served basis.

I cannot thank the team at Zim's enough for how far above and beyond they went to help my family!…read more We are not from the area and found ourselves stranded with a flat tire and three young kids pretty close to closing time on a Friday afternoon. They went out of there way to search their used inventory after learning we had exhausted all local options and no one had the very specific tire we needed. They then gave me a ride to the ATM to get cash and kept their team at the shop past closing to make sure we could get back on the road for our 5 hour ride to get our kids home. They are wonderful people and seemed genuinely happy to help, even though I'm sure they wanted to get their weekend started. Their team was kind, professional, and knowledgeable and we highly recommend them!

I want everyone to know that Zim's Tire is the most honest and caring automotive repair business…read morethat a person could ever find. I have taken all my car's to Zim's for over 15 years and have always been more than satisfied with the results. Wayne and his team always explain the issues and options before conducting a repair. I trust them with every vehicle I've owned from a Ford Ranger to a Mercedes Benz AMG and a few race cars in between. They take care of my vehicles like the vehicles are their own. The people at Zim's are not afraid to tell you things you don't want to hear. They will not compromise the quality of a repair or their service. I've read some of the other Yelp reviews (especially the negative ones) and I can tell you Zim's is honest and will not take short cuts. They will not perform a substandard repair. When you ask, they will refuse your business. If you want proof, stop by. There is a large backlog of people waiting to get repairs. On Friday, 4/9/2020, all 5 lifts were in use and two vehicles on the lot were also getting work done. Everyone in our area trusts Zim's. I highly recommend Zim's and promise you that you will be glad you went there.

This gentleman has rescued me twice. Very professional and excellent service. One was a jump start…read moreand the other was a tow. He also seems to be the only truly local place that accepts triple AAA. Treated me and my vehicle with respect on both occasions. Highly recommend.

GREAT SERVICE!!! I…read moream a North Carolina resident and my son's car broke down in Keyser, West Virginia where he attends college. Jeff Grimm and Heavenly Hill Towing and Recovery gave our family outstanding service in a tough situation being out of state. I highly recommend this company and Jeff. Chris Johnson

Incredibly efficient, incredibly professional…read more I am usually a big supporter of buying from the local mom and pop shops. That said, I went Big Chain and I want to share my experience this morning with Discount Tire in Martinsburg. I looked around, read reviews on Consumer Reports for tires and tires stores, considered the local shop we have used since they opened 5 or 6 years ago... I decided to replace kind with kind. I got the same tires the car came with new. Michelin Primacy A/S. I figured they were good enough for Ford to spec on the car... I also decided on Discount Tire. They are Consumer Reports third highest rated chain and the only one of the top chains in the Martinsburg area. HOLY COW!!! I did the ordering online on Thursday and set up the appointment for 8:00 AM Saturday. Thursday: Email and text confirming the order. Friday: Email and text confirming the tires had been delivered and confirming the 8:00 AM Saturday appointment. This morning I arrived at the location at 7:48. Not open yet, no problem, I knew that. I am always early... 7:55: Tech comes out with a tablet, knows who I am, asks for the keys... 7:57 AM the car is in the service bay. Four techs descend on the car like a NASCAR pit crew. Four hydraulic jacks lift the car and by 8:00 AM all four wheels are off the car. Each tech takes one wheel and removes the tire, tests the TPS units, mounts and balances the new tire, and mounts it on the car. 8:11 the car is DONE. 8:12 the car is in the parking lot, I am finishing up with the service advisor. 8:15 I am in my car and pulling out of the parking lot. AMAZING!!! Everything done efficiently, professionally, properly. As I said, I like to shop with the locally owned stores but this is a level of service that can't be equaled. I should also mention that the price was far better than I could find anywhere else.

My wife and I went to Discount Tires in Martinsburg WV and ordered tires. They went down the price…read moreand and gave me a total which i had already done my math so i knew what it should be. it was almost 300 higher. i asked the guy to tell me how he got the prices. As he was quickly going down the list tires, install certificate, disposal. i said i dont want the certificates. He asked why, i replied i just dont want it. We leave, tires come in and my wife has to take it by herself this time. Well it started all over for her. The first guy says we have to do an inspection before you put the tires on. He says you need to get the wipers replaced($100+) and why did you refuse the certificates. She replied my husband just changed them 2 months ago, he says he has to get his manager to take it off. The manager comes out and says why are you refusing the certificates. Your making a mistake. These people are bullies and take advantage of people that dont know they dont have to get anything they dont want. They make it sound like someone has to get these things to get serviced. I can imagine how many elderly they have taken advantage of. Lets get to those certificates around 50 to 75 per tire, yes they will fix or replace them but how many people blow more than 1 tire out there in normal driving? If you blow one and you bought the certificates you already paid for that 1 tire in total certificates. Now if you happen to blow 2 tires, then it may be worth it, but i like my odds and I will always refuse this bs! Judging by the ratings Im seeing and the common stories its safe to say they dont care about reviews or customer service because we all continue to go there for whatever reason. I will drive 10 more miles and hit a different or support my local shop. These guys are bullies and thugs and take advantage of women, elderly and any other naive person that walks in! i wish so bad I was able to be there when those tires were installed!

Got my tire repaired fast, correctly and at a great price. On vacation here from NJ, where if you…read morecan get 2 of those 3, you got really lucky. Thanks for the help today.

Great honest company - their great reviews are well-deserved! Thought I had a puncture on my tire…read moreduring my trip to Wisp. Called around to see who can handle run-flat tires - all called referred me to Glotfelty. Took my car in and they found leaking valve and charged me lower price than I expected. Highly recommended.

Ron and his team provide a fast, reliable and consistent service. I've had my oil changed, tires…read morechanged and engine worked on--all at different times--and always received more than fair pricing and great communication. Ron has been very helpful and reassuring every time I've had work done on the car. I really can't say nice enough things about him and his team. We'll continue to spend our money with this trusty mechanic shop and spread the good word.

I tried this service center when I needed a basic oil change but also needed some specialty work in…read morefixing a door that wasn't locking/unlocking properly. These guys did an amazing job and without quoting me insane prices like most of the other shops in No VA. So happy to have a trustworthy and decent auto shop to work with again!

I got a second loan through D&D I bought the car 2 weeks ago and made the first payment. How is…read morethere a shutoff warning for my passtime device when I made the payments for both vehicles I have financed through this dealer. This oversight is unacceptable in every way and should never occur. I enjoyed the initial buying experience it fast and easy but this issue is horse shit and I will give a 5 star review if this is cleared up with no delays to my daily travels.

I bought my car back in June and it's been nothing but issues since I bought the thing the last…read morecouple times have been motor related for what I'm paying I should not be having this many issues I feel like my vehicle has been there getting fixed more than I have had it. I was so excited about this and I really hope they do what's needed to make it right I don't wanna be stuck with a vehicle and have nothing but problems I understand a used vehicle but this is beyond ridiculous I tried emailing the manager with no response I have plans to go up and speak with someone

I went in for a tire replacement. The service was very quick and the customer service was…read morefantastic. Overall, I would recommend this place affordable price and will definitely return back.

From the owner: Were you're one stop shop for high quality used tires to top notch interior and exterior details.read more