I'm embarrassed to write about this stay, but a representative of the hotel is now harassing me for…read morethe private feedback so I'm sharing it publicly. This hotel was disgusting. We arrived and the lady behind the glass could not find our reservation. While she was looking, an officer came in to ask about the bathroom. He never came back. While she was looking, people inquired about the rates. A flat rate for the first four hours and then an hourly rate. While she was looking, women with a certain composure -- I'll let you infer -- loitered between the door, tiny lobby and the entrance to the hallway. Mom kept giving me looks and repeating: "but he (the officer) didn't come back?!?" I was astonished at how this Expedia find had gone so awry. We went up one level to the room and the smoke stench was overwhelming as soon as we opened the door. Immediately back downstairs to the front desk and the clerk looked shocked at the possibility of any smoke smell. The next room up one level and practically right across from the front desk was better, but almost smelled like weed. The room was clean though so we decided it was doable for one night. I stepped out to the vending machine, clearly visible to the lobby, to get a bottle of water and a man was staring at me as if he could see right through me. It was so creepy. Half the room outlets didn't work and it was tight to maneuver around the queen bed. We rushed to get ready for bed, showered, and kept repeating to ourselves -- it's just one night, just one night, just one night. Do not recommend this hotel.

if I could give this place a 0, I would. Horrible costumer service. The receptionist had a horrible…read moreattitude and it was a unpleasant experience. Me and my husband tried to come here as a honeymoon and we were treated very poorly. My husband did not enjoy the stay at all. The rooms were very dirty and my husband caught hives from sleeping on the beds. I would not recommend

We had a fantastic four night stay at this historic property. Innkeepers Randy and Sherry were…read moreamazing and extremely welcoming and gracious throughout our stay. The breakfast was delicious! The inn is in a lovely walkable area near trains, buses. A terrific selection of great restaurants all around. I highly recommend Akwaaba Mansion and will be back!

I had a beautiful stay here! The inn keeper was kind, the building was beautiful, and I loved the…read morestory. Breakfast was incredible! The staff was so welcoming and I would love to stay again.

I know this is a older hotel... historic actually, but I actually enjoyed my stay here…read more My GF and I was in NYC for Meg the Stallions Broadway show! She wanted a hotel next to the subway and this spot was it. If you were in the front of the hotel you would actually hear the train but in the back we didn't hear a thing! The room was big for NYC standards. Only complaint was it needed to have tables by the bed...and the bathroom sink was a tiny rectangular sink for a spacious bathroom..so confusing. Bed was comfy, pillows comfortable, beautiful glass shower with great water pressure and hot water. Clean and nicely decorated.

I give the staff 5/5. They're so nice and understanding…read more the place itself, 2/5. My first room smelled like cigarette smoke. The front desk person and housekeeping were very understanding and moved me to a new room. The new room smelled less like cigs, but still like cigs. At night (a week night), they had some kind of DJ thing going on in the bar. It was so loud. It was shaking my bed on the second floor. It's on me for not reading reviews. I'm in town for work and looking for an apartment, so was trying to find a cheap option. Maybe not the best place if you need a solid night's sleep or are sensitive to smells. Again though -- staff were 5/5 amazing. I've worked in hospitality so I'm sure they get a lot of s***. They were all friendly and accommodating. I know they're not the ones booking the DJ or smoking in the rooms.

The stay here was cool BUT I'm still not sure what is up with the basement apartment style room…read more This is the first time I've ever stayed at a hotel with 1/2 Windows... I was initially thrown off when I was told to hit the down button on the elevator but this is New York so gotta expect the unexpected. Then I was in shock to see 1/2 sized windows and then I realized that it was eye level for anyone walking in the parking lot. On Sunday they must rent a space to a small church. I could hear the singing, but I really didn't want to. If u are in the bed with your husband, Wife, significant other, or lover, most ppl don't want to wake up to gospel music. This was my first time staying in this type of room, luckily I wasn't here to enjoy the view. Otherwise the hotel is nice and the staff was friendly. The parking lot wasn't as small as reviews made it seem, so next time I'll probably drive. And next time I'll definitely request a non-basement room!

The staff was kind and positive and got so excited when I told them I found a new apartment, I was…read morethere for 20 days and they made me feel good knowing that moving across the country can be stressful. I relocated and was lodging while looking for a ne w apartment. Thanks to everyone and samay (name may be spelled wrong) she is so patient and understanding. If anyone is ever in Brooklyn this is the spot, oh and the breakfast is not simple it's huge!!

Have been emailing Urban cowboy for a few days…read more.. I was told I can do a special boudior shoot at their tree house for $450 for 4 hours... As a bride who cares about details I decided to do it and that we would rent out the tree house for 2 days the weekend of our wedding in October! Costing us $2,000 despite probably not being able to find anyone to fill the second room for $500 a night! But I wanted it to be worth it. We spend our first night as husband and wife at the same location where had a special boudoir shoot for my future husband to cherish forever ! And it'll be special for the both of us! On May 19th I was told it was $450 for the shot! Great! I'll spend it and pay my photographer,it's worth it! 2 days later I was told their policy changed! 2 days!!!!!! Despite them giving me their word! So then they asked for me to pay the full day buy out 1,000 for the shoot! I only need 2-4 hours max! And they couldn't change their policy that's SO IMPORTANT! If it's so important why was I told otherwise by their own employee) Anyway I wouldn't recommend them to anyone. Yes the place is cool but clearly they only care about the money rather than customer service! I'm personally live my life being held accountable for my word. I would never say something I wouldn't/couldn't do (if you ever had kids or dealt with them you know they'll hold you up to it) isn't that how you should run a business?!?! Your mistake! Your problem?! Maybe learn but also stay true to what you said and don't let it happen again?! But clearly the people at Urban Cowboy don't care about their word! So disappointed!!! And I was planning to use them for other things! Baby moon, baby shower, anniversary! They just lost this lifetime customer over their own mistake! - I even have screenshots of our conversation! But can't post photos on here for some reason.

I rented the Urban Cowboy B&B for a full weekend last year…read more Jersey, the inn keeper, was a terrible communicator. I inquired about a full rental and she rarely followed up, never answered questions, and her emails were littered with typos. This should have been a warning sign but I was too smitten with the venue. Against my better judgement, I continued to reach out and went forward in renting the house for a full weekend. We used the house as lodging for my wedding party and as a base to get ready in the morning. I also inquired about hosting a 30-person rehearsal dinner at the house, for which I had to pay an additional event fee. The event rental (an additional $2k) provided us with no additional benefits, not even a floor plan when requested. And good luck coordinating your event with Jersey. Since she's so unresponsive, you'll have to guess at the logistics and just do everything yourself. The folks here are not afraid to upcharge you at every corner. Imagine my shock when this "bed and breakfast" wanted to charge us for breakfast and housekeeping- something that IS included with room stays but apparently NOT with the more expensive full house rental. Nowhere was this greedy policy disclosed on the website or in our contract- we felt falsely advertised to and misled, and it contributed to making us feel unwelcome during our stay. The lack of hospitality continued the rest of the weekend. Jersey made us feel like we were invading the house or something, and all I ever got from her were feelings of resentment. Yikes! I'm sorry you have to live in the basement for the weekend but maybe you shouldn't rent out the house or you should find a new occupation. No smiles, no congratulations, just rude glares at us from across the room. Jersey had no qualms about coming upstairs every hour during our rehearsal dinner- telling us to keep it down and just making us feel really awkward. We were a tame group who kept the noise at a respectful level the entire time. We shut down before 10:30pm. But since the Urban B&B had already received noise violations and was already in trouble with their neighbors due to raucous partying they've had in the past, *I* was being penalized and policed at every corner. Checkout was noon and though my entire party was on time for check out, even tidying up a bit in the kitchen, backyard, and bedrooms, Jersey was upstairs in the main living area at 10AM watching our every move. She was rushing us out, did not lift a finger to help do anything, and it soured the experience even more. The house is very pretty. The main living areas and master bedroom are as lovely as the photos. The kitchen is a dream. The other bedrooms are a little cold and sparse, and I felt bad for guests staying in the smaller, draftier rooms. They don't feel nearly as special as the rest of the house. The cabin is conceptually cool, though not the most comfortable place to sleep (and it's hard to forget you're in a backyard in Brooklyn). The wall hanging of a native american skull against a backdrop of cowboy memorabilia also made me feel really uncomfortable- talk about insensitive. The place could benefit from some security. One of the design features of the house are the giant garage doors that lead to the front and backyard. Cool but not very secure. On the first day, during our rehearsal dinner, the garage door was left open. A total stranger wandered inside during broad daylight and, if we hadn't caught them suspiciously eyeing our bags, I'm not sure what would have happened. We closed the garage door promptly after that and locked our rooms every night. The house photographs beautifully, but I would never recommend this to anyone as lodging. Jersey was the most unpleasant person I have ever had to work with- and *I* was the client! The folks who run it should not be in the hospitality business. Save yourself the headache, listen to the reviews, and stay elsewhere.

Laid back atmosphere. Good time. Nice accommodations! I was really impressed with the home cooked…read morefood. Recommended!

This place started off great with breakfast in the morning but it fell off no more breakfast and…read moreit's a dump dingy towels the linen is dingy it's basically turned into a spot where people turn tricks, wouldn't recommend

The La Quinta Inn & Suites Brooklyn East is a diamond in the rough. Conveniently located and with…read morean incredibly accommodating staff I was pleasantly surprised by how nice and comfortable the rooms are. I tour around the country and stay in a lot of hotels and I would happily recommend The Quinta Inn & Suites Brooklyn East to anyone. I had some of the best sleep I've had in days with multiple options on Pillow firmness I was able to find one that was just right. I was comfortable leaving my car in their secure lot without ever questioning if it was safe. The continental breakfast was standard, eggs, Canadian Bacon, Hash Browns, Waffles, etc. which is all I needed. I'm happy with my decision to stay at The La Quinta Inn & Suites East Brooklyn and I believe you will be too.

Let me tell you . I walked into this place thinking it wouldn't be so bad , I walk to my room…read morethere's bloody sheets all over the floor right when you walk to your room , not to mention I take the covers off the bed and there's mold , the whole room smells like paint , I couldn't even breathe in that, let alone I'm not sleeping with mold . It was the worst hotel I ever been too . I ask for a refund and all of a sudden they don't answer there phones OR ANYTHING . The most nastiest hotel I been too, So mad .

wonderful experience! close to trains, good food! Clean, quiet rooms. Thank you Justin and everyone…read morefor the help!

Using "Guest Reservations," I booked a 2-night stay (July 15 and July 16, 2026) at BKLYN House…read moreHotel. I checked in July 15. When I woke up the next morning, I went to take a shower and discovered black mold around the edges of the shower stall. This is not something that was the result of a few days of not cleaning - it was something that could only happen if not cleaned for weeks. I could not stay the 2nd night in this room and I checked out the morning of July 16. I asked to speak with a manager and was told there was no one available. I asked for contact info and the clerk could/would not give me that. I reached out to the hotel and finally got a response on August 3. After explaining the circumstances, the hotel sent me an invoice (dated with an invoice number) giving me a credit of $94.15 for the night stay. HOWEVER, this money could not be credited to my credit card by the Hotel itself, but rather had to instead be credited by the "Hotel Partner." I had numerous emails with customercare@pps.priceline.com subsequently, even after I sent them the invoice from the hotel. The customer care people said it had to be approved by the hotel's "Hotel Partner" On August 19, I spoke with a J, who said it was finally approved and that I would get my credit on my credit card in 5-7 business days. When I didn't get it by Aug 31, I reached out again (impossible to get through via phone) via email and was told that I needed to get the name and job title of the person who approved it or written approval (The INVOICE was NOT enough). I called the hotel Sept 1 and they said they don't give out that info and that Customer Care needed to request that information. I emailed Customer Care instructing them to reach out to BKLYN House. Today, Sept 2, I received an email stating that this reservation was "non-refundable" So, I give up! This is not about the $94.15, but rather the principle. I don't want anyone else to go through this madness for a similar or other issue. Avoid this hotel and especially avoid using brooklyn.guestreservations.com - book with the hotel directly if you must stay there. (I thought I was).