STAY AWAY! These folks are nothing but Bad News! I had a cart in for THREE SMALL REPAIRS and left clear instructions. For the next FOUR and an HALF months I called and called and called, went by in person over and over and nothing was happening. I even offered to buy parts and bring to them, but I could not even get the courtesy of a return call. No return calls - ever, no proper work done, every time I hear it will be finished, weeks go by with no call and it is never, never done. THE worst work ethic I've ever seen, the worst customer service I've seen, and ridiculous and unbelievable don't begin to describe these people. John is ex-military, but he has none of the discipline he must have learned, and none of the Honor or Integrity surely he was taught as a military man. I believe he lives off his government gravy train and this little business is nothing but a hobby - a very sad excuse for a hobby. You can tell by looking at their shop they are HOARDERS, and my cart ended up in their hoarding collection. (See photos of their horrific shop)
I finally had to call the Sheriff's Office and the District Attorney to find out how to get my property back and to resolve this situation. I was told by an El Paso Co. Sheriff that this "Call Ziggy" group had committed "Theft By Omission" by taking so long and by not performing the tasks required and by delaying the job and not communicating with me for far beyond a reasonable time frame permitted by law. Further, according to the law, they were depriving me of the use of my property beyond reasonable time frame again by law. There was never a contract of stated repairs or shop policies as it required, never presented me with a bill or an estimate of any kind. A clear violation of Colorado Law in every case.
According to my attorney's instructions, I told them, I would be there to pick up my property; they had the amazing audacity to tell me they would begin charging daily storage fees if I did not pick it up immediately. Stunning is the only word I can think of to describe this situation. I showed up WHEN I told them I would only to find they are not in the shop. I found an employee out back busily working on the cart to make it run. And after 4 1/2 months, it does not even run, it does not go in reverse and other cables, clips, clamps etc. etc. are missing. It could not have been worse. The employee helped me load it up and sent me on my way.
And you can imagine that the next day, after 18 weeks of no communications, they are calling and emailing me for payment of some imaginary bill I've never seen or approved.
I have contacted an attorney and he is ready to take them to court if they make so much as a slightest effort to get paid. I'll spend whatever is needed to teach them a lesson about how to treat customers, much less a fellow Army Veteran! If they learn from this, then good, but I suspect they will be full of self-justification. My main concern now is that the Public learn from my mistake here.
Now I'll have to take this cart to another shop to repair all their shoddy and incomplete work. SO PLEASE, IF YOU TRUST REVIEWS AT ALL, STAY AWAY FROM THESE PEOPLE. They are not trustworthy, do not communicate, do not every work on anything, and when they do it does not work. 100% bad news.
Just look at the photos of the shop. Pictures are work a thousand words. By looking inside this messy place you can see it is clear they never do anything. Again Learn From My Mistakes, Stay Away!!!!! read more