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Call Mike, LLC

5.0 (1 review)
Open • 9:00 am - 8:30 pm

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Home inspection

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10 months ago

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One Stop Property Management

One Stop Property Management

1.9
(15 reviews)

Giving Jim and the team at One Stop Property Management 5 stars seems like a disservice as they far…read moreexceed that. I came to One Stop after a terrible experience with a previous property management company that was very complex and not easy to navigate. Jim, Jordan, Laurel, Stephanie, and the rest of the team have been nothing short of amazing in taking care of things and making the transition smooth. As an out of state investor communication, follow through, and trust are super important for me. The team at One Stop as far exceeded any experience I have had regarding quick communication and follow through, which has been impressive considering the circumstances. They are not the cheapest in town from a management fee, but I can tell you from personal experience..... it is worth it!!!!! Pay the money to get a first class and incredible property management company. I cannot recommend them enough for out of state property owners looking for piece of mind. Thank you Jim, Jordan, Laurel, Stephanie, and the rest of the team.

One Stop Property LLC has been the WORST rental experience of my life. From a burst pipe and…read morestanding water in the duplex (which they took more 24 hours to send out someone to fix the pipe) to exposed studs and concerete floors for nearly two months after the incident the staff at One Stop Property LLC have been unresposnive, rude, and ignorant of the properties which they "care for." The AC went out mulitplie times during my lease, and at one point they asked me to wash off the coils to the AC unit in order to fix the problem. I pay them over $1,600 and they requested that I do maintanence on the AC! I was told by the leasing department that prior to getting my keys for the duplex I would have to have all utlities turned on to include gas. There is no gas lines to the house as it is heated with electric heat. Their staff is very rude and unprofessional with the exception of their receptionist who is an elderly lady and was very pleasant when I returned my keys. However, for the most part they speak in condecinding and adversarial tones.

Results Real Estate Services LLC

Results Real Estate Services LLC

1.5
(8 reviews)

They do not return calls. After five days of trying to get into see a property, I went into the…read moreoffice and dealt with a very rude young girl who wanted to make me look stupid by telling me I wasn't looking up the website correctly!

First let me start by saying that the Realtor that we dealt with and the majority of the…read moreMaintenance crew were very professional, friendly, and helpful but that is where it ends. We moved into one of their higher end rental properties in the Northland. The house was not our first choice but we had limited options at the time and we needed to snag a place fast. When we conducted a walkthrough I smelled a hint of dog or cat urine in the basement, I told the realtor who assured us that the carpets would be cleaned again. After moving in the smell of urine only worsened not only in the basement but upstairs as well in every room. We contacted Results and they did send a carpet cleaner over a few times which did nothing as the smell was just too intense to the point where it could of been a biohazard. One of the carpet cleaning crew told us that he had originally cleaned the carpets a month before we moved in and said that the carpets had smelled horrible and was surprised they hadn't been replaced. About 6 weeks later the carpet company finally lifted a section of carpet and discovered that carpets had been saturated in urine! Another two weeks and Results had the carpet company replace the carpets, which involved moving all of our furniture, it was not fun. If Results would have replaced the carpets in the first place and had not tried to cover up the smell this never would have happened. As everyone knows it storms quite often in Kansas City and during the first few storms we noticed two trees in the backyard that looked dead and in danger of falling. We called and e-mailed Results a plethora of times to see what they could do about the trees. Our neighbor even told us that they had been concerned about the trees and that the tenants before us had reported the trees to Results. After a few months Results sent a tree crew over to trim the large dead tree and removed the smaller tree. The large tree still remained a safety hazard and even one of the tree crew said it was mainly hollow and he was surprised it hadn't fallen yet. I reported it a few more times to Results and during a large storm in the middle of the night I heard a large noise on the roof, I got up and on the deck was a large tree branch. The large branch had broken off, landed on the roof, rolled off and hit the deck breaking apart the left railing of the deck. I reported it the next morning to Results as the deck was damaged and unusable until it could be fixed. The deck was already overdue for a power wash, sanding, and staining and now it was a complete mess. An insurance agent showed up a few days later to assess the deck and he said that Results would receive more than enough insurance money to replace the damaged side of the deck to include the unsafe railings. The deck sat untouched with a large branch on it for over a month, I contacted Results several times with no luck. Even after the branch was removed it took several weeks before someone showed up to repair the deck. The deck crew showed up and worked on the deck for most of the day and when I got home and looked at the deck I was shocked to see that he had used BROKEN PIECES of the deck to repair the deck! I called Results and they told me that the insurance company had paid them a minimum amount to repair the deck - totally opposite of what the insurance agent had told us. A few months later Results sent over a deck guy to look at the deck, he told us the deck was in need of some major repairs but that Results had told him to make due with what he had. The deck guy ended up putting a few brackets to secure the weak railings and stained the deck. The front lawn was a disaster when we moved-in, it was weeds on weeds! Results said they would send over a landscaper to reseed the front lawn but that never happened so I ended up tearing all of the weeds in the front yard which left just dirt and I put seed down. A few days later Results sent one of their crew over (not a landscaper) and he just threw seed on the area I weeded and other parts of the yard. We discovered there was a sprinkler system installed that Results had never mentioned to us. Results told us to go ahead and turn it on but seeing that it hadn't been used in years according to the neighbor I called Results and asked for a landscaper to inspect it. Results said a landscaper would be over to test it but they never showed up so after two years of renting the house we never used the sprinkler system. There were other times we called Results for other issues and had no response, it was very frustrating as we were paying a lot to rent the house. I blame the Management for the poor service as they only staff a small maintenance crew for thousands of properties that they supposedly manage! Before we moved out of the house they did hire a new maintenance lead and he seemed very organized and efficient so hopefully things have improved. Do not recommend.

Call Mike, LLC - home_inspectors - Updated June 2026

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