This is not an average deep clean.... this is professional cleaning!!!…read more Flori and her time were amazing. They worked so hard and stayed up till 2am working on my home. Communication was excellent with Flori. Quality was amazing Cost was pricey but you know what.... having a clean home and peace of mind is WORTH IT. No regrets choosing La Shine. Will book again in the future.

This business is NOT A JOKE…read more I don't know how else to say it, but in essence, this service brought in an army of professional cleaners and organizers and completely rejuvenated my house. The amount of detail and effort was unbelievably heroic. They cleaned the ceilings, walls, every crevice, disassembled/cleaned/reassembled my kitchen appliances, moved everything, scrubbed everything, turned the entire house upside down and did a total restoration. My stove was cleaned to the best of my ability, but after they did their magic, the years of baked on oil and grime were erased completely. They recaulked the bathrooms and touched up the paint on the cabinets. What! Toilets were cleaned amazingly well even the inside of the tanks. They completely renewed the house. As a result it feels new. There's so much less dust now overall. We didn't have a neglected or dirty house in the first place, but they went so far above and beyond what we were capable of. It's astonishing. Do not hesitate to engage with this company. Total professionals. Unreal results and they've clearly made a science out of this. These are not janitors or Housekeepers, though you could get them to maintain the place. These are professionals who are highly trained and passionate about what they do. Apologies for not having enough time to list what they've done or how massive the impact was for my family.

L.Romero is a great cleaning agency, I had to hire them several times, and they allways send out…read moregreat cleaners, with great prices. I WOULDNT HIRE anyone else! They are super,!!!

I have been using Romero's House Cleaning Services for about 2 years now and they have been more…read morethan fantastic. I have worked with both Antonio and Veronica on scheduling and logistics, and although they are extremely booked I have always been able to get on their schedule. I request a cleaning every 3-4 months. They have been great to work with! The first time they cleaned my house was during a move-out and I accidentally left the key at my new house so they had to wait about an hour for them to start cleaning because I had to ask a roommate to drive the key over. They were so patient and accomodating, I felt so bad, but they reassured me things happen and moving is hard (especially during a pandemic). They did a fantastic job and my landlord did not end up using his cleaning service since the Romero team had the house looking spotless! I've used them for 3 house moves and cleaning every couple of months and I HIGHLY recommend them.

We are so grateful for Claudia, who worked tirelessly to deep clean our home. She was friendly,…read morehard-working and did a spectacular job. We will definitely have her back!

I'm changing my review. I called to set up an appointment and my initial appointment was 3 weeks…read moreout. I was able to find someone who could come to my home sooner but they offered to send someone out the following day so I kept my booking with Sunny Home Cleaners. My first booking was for a deep clean. That did not happen but when I expressed my concerns they sent the same person back the following day. They apologized and it was communicated when the cleaners came out there were just some misunderstandings as to what needed to be done. The cleaners were respectful of my home and did a great job. I was pleased and happy to keep working with the same cleaners. I like consistency and shared this when booking my cleanings and shared I am autistic so this is very important to me. The same cleaners came out two weeks later and did a great job. I got a call after stating I can no longer have the same cleaner anymore and they were going to send someone else. I refused and reminded them I like consistency. I was then told the person they sent out was an independent contractor that does not work for the company and they are not able to send her to my home anymore. I expressed that was not okay and was told I would get a call back within 24-48 hours. I had to call back 4-5 days later because I noticed the person I turned down was set to come to my home after I said no. I was advised there is nothing to be done so I cancelled all of my appointments. So my main problem is when I initially set up my appointment I was told they do background checks on all of their people but all of the sudden they aren't sure about who the initially sent to my home. I also was never told the cleaner did not work for their company. So when they canceled my appointments they charged me a cancellation fee and when I complained I was told they didn't know what I was talking about and will fix it right away. I didn't hear back so I called 1 hour later and no one answered my call. It should not be difficult to refund a charge. All in all this company is not honest and when they could not maintain their assurances they charged me for not being okay with it. I do not recommend this company. Edit: After leaving the review I got a call, I was asked to send proof of the cancellation fee, and I sent them a screenshot of the email receipt. I was then issued a refund within 5 minutes with a text confirmation. I was asked to remove the review but I decided to just provide an update. My experience was still my experience. They offered discounts along the way but all in all they just aren't a good fit for me. Things don't always work out. Give them a try, your experience might be better than mine.

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Always on time; get a reminder before each visit. Wonderful customer service. Christian is a…read morewonderful worker, very respectful of our space and does a great job cleaning. I would highly recommend this company as we are very happy with them. (our bed has never been so neat and no wrinkles!!!!)

Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Great service ...always on time ....great guy good personality ....any type of cleaning u need his…read morecompany and great staff will get it done ...5 star service !

DO NOT, I REPEAT, DO NOT HIRE AMY'S CLEAN TEAM!…read more After the initial walkthrough of my home, Amy quoted me $400 for a deep clean ($500 if they removed my son's knickknacks from dresser/shelves) & $175 for a basic clean every 2-3 weeks. I communicated that I wanted a deep clean to start & would then decide whether I wanted to continue with services. I left my home in a relatively tidy condition so the cleaners could focus their time on actually deep cleaning. I did mention to them that the bathroom was the dirtiest room in the house. Unfortunately, it felt as though they looked at my home & decided it was "good enough" rather than putting in the effort & attention expected of a professional deep clean. The bathroom was NOT cleaned at all. The shower walls & floors were still dirty, soap scum on the glass doors & water stains on shower trim, dirty around the toilet bowl, toiletries that had not been wiped down or cleaned, dirty sink, hair on the walls & floor, dust underneath the sink cabinet, floors & baseboards that had not been wiped down. See pics for reference, I had close to 50 pics of all areas left uncleaned but could only upload 20. Unfortunately, entire areas throughout my home were also left untouched, including the baseboards, fans, bookshelves, back of lamps, underneath the bed & the kitchen, dining room & living room floors not mopped. The entire house was left feeling almost exactly as I had left it, tidy, NOT deep cleaned. When I expressed my disappointment, Amy's initial response was "Really?" The following day, the focus shifted to the fact that 3 cleaners had supposedly worked "hard" for 3.5 hours, when they had actually had been there for only 3 hours. I understand they spent several hours in my home, but time spent does not equal quality of work. I thought I was going to pay for a thorough, professional deep clean & expected the level of quality that comes with that service. Unfortunately, I received neither the quality nor the results. Amy offered to resolve the situation by asking whether I was looking for a "discount." To be clear, I was not asking for any "discount" at all & to think that I wanted to "pay less" for half butt work. Given the condition my home was left in & the quality of the work performed by the general manager, Kerstyn & the two other cleaners, I believe this cleaning should have been offered completely FREE. Instead, Amy stood by her negligent cleaning crew & "apologized that they didn't meet my standards." Wow. Despite this, I voluntarily agreed to pay $175, the amount originally quoted for a basic cleaning, even though the service provided was far from what I would consider a basic cleaning. I did this in good faith rather than refusing payment altogether. Unfortunately, once Amy received payment, she ended communication. There was no meaningful follow up, accountability or genuine effort to address my concerns, even after texting her 2 days after everything saying "Hey Amy, please give me a call. I was actually expecting a call from you yesterday so we could talk. I've come across so much more uncleaned areas in my home that you need to be aware of. Please do the right thing & call me back." After being quoted $400 for a deep clean & having what felt like the bare minimum actually done, how could I not feel taken advantage of? I thought I was going to pay for a professional deep cleaning, yet significant areas of my home were left untouched. Whether intentional or not, the experience left me feeling like I had paid for a service I simply did not receive... & ultimately, I feel scammed. DO BETTER AMY!!

Super professional and for a good price. Amy responded right away and scheduled a monthly cleaning…read moreconveniently while I was working. Her team did a great job and went beyond by taking extra time cleaning things I didn't know could be so clean. I work a lot so having a deep clean service like this occasionally is very helpful. Will try again.

This is our go-to home cleaning service! We use them regularly. They do excellent work at a fair…read moreprice.

I'm a completely satisfied customer. I moved into a new place that was not clean enough for me…read more Diana was able to fit me in her schedule on short notice. Diana and her team came in dedicated to deep clean bathrooms and kitchen. But most of all the stove. It looked like it had never been cleaned before. I appreciate their time and dedication to get my place cleaned. Very impressed with their work!!

Zoya and her crew did a wonderful job of cleaning my one bedroom apartment before the Christmas…read moreholiday. I called them on a Sunday and they were able to arrange same-day service. That is great customer service! The ladies were very thorough and I greatly appreciated the last-minute service. They spent about 1.5 hours in my apartment with a team of three. I recommend their services.

DO NOT USE!!!We were looking to do something nice for our mother for her birthday and have the…read moreentire house cleaned. We contacted this company who said they were going to send their best cleaners. It was a rough start as they were an hour late with no phone call. When they arrived, we asked them to take their shoes off as we do not wear shoes in the house for sanitary reasons. For some reason, they snuck anyway, and put their shoes back on, and then proceeded to leave dirty foot prints all over the house as they mopped the floors. Literally the worst cleaners I've ever had. They have messed up the beautiful wood floors. All of the glass in the house is streaked and spotted which there is much of. The sinks are dirty with hair, and the toilets are dirty. They did not dust. They left the wood floors, soaking wet, wood floors! They have created more cleaning than the place needed when they got here and now I have to have a real cleaner come and attempt to undo all of the damage that they have done if that is even possible.