I'm very disappointed with my experience at Ace Hardware. I purchased an item just yesterday and…read morewent back to return it, but because I had misplaced my receipt, they would not refund my money. I understand that this may be company policy, but as a regular customer who has spent hundreds of dollars at this store, I expected a little more consideration. Other major home improvement stores, such as Home Depot, are often more accommodating when a customer doesn't have a receipt. I've been a loyal, regular shopper at this Ace Hardware, but this experience has changed my opinion of the store. Unfortunately, they have lost a regular customer and I'll be taking my business to Home Depot going forward. It's disappointing to lose a loyal customer over a relatively small return when I've supported this store with hundreds of dollars in purchases.

Elias went above and beyond today and truly made my visit exceptional! I came to the store with…read morejust my baby and her stroller, which meant I didn't have many free hands. Elias noticed right away and offered to help -- he guided us directly to what we needed, carried the items to the counter, and even took them out to my car for me. His level of customer service is unmatched, especially in this day and age. As a new mom learning how to manage everyday errands with a baby, his kindness made a huge difference. I'm so grateful for his help! Thank you, Elias, for your amazing service, and thank you, Ace, for hiring such caring and thoughtful people!

Stopped by passing through Tracy to pick up moving blankets…read more Very clean, friendly staff and the store was well organized. Bathrooms were very clean as well. Easy parking with handicapped parking right up front. This should be a go by for other stores. Well done

I'll start with the good thing about Harbor Freight in Tracy. The store is clean, they have good…read moreprices, my husband likes the deals, and sometimes you get good help in the store. This is why I give it 3 stars, to be fair. The negative is they lack good customer service if the product is suppose to be there. One employee told me where to find it. He just said they will receive it. I looked on line and it said it was in stock. So I went there again and was told it was in, but needed to be unpacked, give them a week. I did just that. Then on my return, they told me the truck was delayed. That wasn't true, because I went back several days later, which makes it 4 times. I was actually there 5 times when my husband he said he'd like that product. Next time I'll just go to Ace Hardware or Home Depot which has great customer service.

Awesome service made sure I was a satisfied customer. Did me a favor by helping me load my wood…read moreinto the truck.

PLEASE READ THIS...Haven't been to Home Depot in a long time now I know why listen up TRACY the two…read moreladies that were in the garden center were completely rude and had no manners at all. Shame on you too you know who you are. I hope you read this and can sleep at night! then I went to go check out and the lady at the register kept telling me excuse me. Excuse me excuse me excuse me, basically I'm in the way which I wasn't rude rude rude. Do not waste your time at Home Depot. Go to Ace Hardware where they're knowledgeable,kind and will guide you to what you're looking for!!! Definitely Ace Hardware is the place to go. Shame on Home Depot.ZERO

Always a great experience with Western. Account rep stops in regularly, and responds quickly to…read moreemail. Inside sales staff is always responsive and friendly. Prices are competitive on most items. Sometimes purchase through Western even at slightly higher price just for the service that comes with it.

As we all know a five star rating is either pumped up by somebody who knows the business or it is…read moregenuinely deserved. In this case I can tell you it is 100% genuinely deserved. Jason and the team at Dunn Edwards in Tracy are not just amazing people but their customer service is bar none top notch and their product skills are truly masterful. When my wife and I bought our house we only had 1 quart of interior paint and along the way that quart got a crack, air got inside and the paint solidified. We started out with the original product code and that didn't match up right probably due to as we've come to understand, changes in mixes and recipes over time. The team at Tracy gave us multiple samples to try with mixing variances but after five attempts we could only get close but not a match. Jason suggested we bring down a wall sample so I cut a small piece of board from the inside of a closet where it could be easily patched or replaced and brought it down to the shop. The result was a 99% plus match when we picked up the new gallon of paint. They brought ease to the stressful situation we were in not being able to fix scuffs and the like by helping us work through this and getting us to the finish line with an exact match of our paint that we needed. To Jason and the team at Dunn Edwards in Tracy; you have a customer for life. We will never go anywhere else when we need paint.

From the owner: Dunn-Edwards Paints is one of the nation's largest manufacturers and distributors of architectural,…read moreindustrial, and high-performance paints and paint supplies. They dedicate themselves to providing professionals and consumers throughout the Southwest with a complete line of the highest-quality and best-value paints, painting supplies, and equipment - as well as superior service. The company is devoted to preserving and protecting the environment and produces its coatings in the world's first and only LEED Gold-certified manufacturing plant.

Concrete Supplies, Stamp Concrete Color and Releases, Acid Stains, Butterfield, westCoat…read moreWaterproofing.

Dropped off two Senco Nail Guns last August (per their tag, tools left over 30 days will be sold…read morefor cost of repairs), contacted them in September still trying to order parts, October still trying to order parts, November still ordering parts, December (crickets), January brad nailer bent pin cannot get the parts (only found out be stopping by the office). Should have the other one fixed, order another driving pin (supposedly too long). Will call you when it comes in. After three weeks of waiting went by the store (repairman who originally told me that there should not be a problem with repairs) never made a phone call me. I would not drop off or buy anything from this establishment.

Mike is just the best! He's so helpful and knowledgeable. He is always willing to help fix whatever…read moreproblem you've got going on with your pool. Can't thank him enough! I had my two kids with me today and he even carried out my supplies to my car. Such a good guy!

Had what I needed. Kind and quick. My kids are excited to go back for the extra toys.read more

Easy and smooth service, they fixed my bike at a low cost and was done in a few days, thank you!read more

Back during Covid bikes were impossible to buy new and I had wrecked my bike. I went in to see…read moreBrian at the original Lodi Cyclery. He happen to have a frame that match my size hanging on the wall. He said I cannot find a new one for you, but I can build you a nice bike and he did. Soon after I rode out on a beautifully rebuilt Pinarello road bike. All of his employees through the years have matched Brian's help and care. And now with this bike shop downtown, it is especially great during farmers markets. They have live music, a great assortment of beer, wine and coffee and even popcorn and avocado toast. Take care of Lodi Cyclery because they definitely takes care of us here in Lodi! ‍

Amazing! High quality expertise. Wonderful selection. Family business…read more Amazing! High quality expertise. Wonderful selection. Family business.

Great selection of wholesale roses if you get there early in the season. Can't beat the price -…read morehave some unique varieties you won't find at Home Depot !