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    California Trailers

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    1 year ago

    We got are new trailer! Thanks to Demi, time to take out our side by side. Made the experience easy! You rock!!!

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    Demi D.

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    Giant RV

    Giant RV

    3.3
    (480 reviews)

    We bought 26 ft trailer in August 25. Has some problems, still under warranty. We met Matt Eck and…read moreexplained the problems. Very courteous, professional and friendly. Picked up today Saturday January 10. Most of the work was done but still needed a few things to be looked at. He recommended some upgrades that would be beneficial to the trailer. I would like to commend Matt for his professionalism and friendliness. If you need any work done to your trailer or RV, ask for Matt Eck. This Service Rep deserves a raise.

    I rarely leave negative reviews, but I feel compelled to share our experience so other consumers…read morecan make an informed decision. My husband and I visited Giant RV in Murrieta to purchase a 2026 Winnebago Ekko. We were excited and genuinely believed we had found the perfect motorhome. Before leaving a $5,000 deposit, we explained that we were waiting for proceeds from the sale of our Hawaii property. We specifically asked what would happen if the Hawaii sale did not go through or the funds were delayed. We were told that the purchase was contingent upon financing, and based on that conversation, we believed that if financing was not completed, our deposit would be returned. At the same time, we were also asked to sign paperwork stating that the deposit was non-refundable. Looking back, we believe those two things were inconsistent, and we did not fully appreciate the significance of that language because we relied on what we understood from our discussions with the dealership. In the end, the financing was never completed, and we never took delivery of the 2026 Winnebago Ekko. We never drove it off the lot, never became owners, and the sale was never completed. When we requested the return of our $5,000 deposit, we were deeply disappointed by how the matter was handled. Instead of working toward what we believed would be a fair resolution, we found ourselves in a dispute over a vehicle we never purchased. We have now had to seek legal advice regarding our rights. This experience has been stressful, frustrating, and emotionally draining. A $5,000 deposit is a significant amount of money, and we believe consumers deserve complete clarity before being asked to commit to such a large deposit. And their corporate office, was just as disappointing. Unfortunately, I have left multiple calls on the financing manager - Jay Benzek, and have yet to receive even one return call! If you are considering buying from Giant RV, my advice is simple: read every document carefully, ask every question you can think of, and if you are told something verbally, ask that it be put in writing before signing anything. This review reflects our personal experience and the events as we understood them. We sincerely hope Giant RV will ultimately resolve this matter fairly. Until then, based on our experience, I cannot recommend this dealership, and will not be doing business with them in the near future or far!

    California Trailers - trailerdealers - Updated July 2026

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