I really wanted to like this place beauce it is walking distance from my house. The staff is great. Clearly instructed on customer service, positive personalities, and tryinf to be efficient. The problem is the (I assume) money by get management. I waited 5 minutes short of an HOUR to get a cleaning. When I got brought back x-rays were taken, gums evaluated, and I talked to the doctor. All 3 people I saw told me I had excellent teeth and had taken good care of them. I heard them telling the dental hygienist that I just need a regular cleaning and everything looked great. When the rep from the dentistry showed up she told me I needed to do a deep cleaning for an extra $200. When I refused she had me sign paperwork saying that my teeth will fall out and my gums will decay "soon" if I didnt do their recommended extra cleaning. I chose the basic cleaning. He seemed rushed and not detail oriented, but clearly this office is pushing for numbers and profit. All of the dental professionals I met were kind, seeemed knowledgeable, anf did a reasonable job. The front staff was also very efficient and courteous. Furthermore the front waiting room was specious, comfortable and offered water, coffee, and snacks. What I did not like about this office was that they seemed to be money oriented before care. Patients were pushed through, and left to wait for long periods of time. When they did receive care, after, a representative would try to push them for Unnecessary treatments to push the profit lines of this facility. read more

I'm not recommending this place at all, they act like they know what they're doing but they sit in the front desk talking about who knew more about alcohol and personal life stuff, very unprofessional ,My mom had three different appointments with them and they all took 3 hours to 4 hours for her to get treatment, trying to find the nerve on her gum. She came out crying stating they went to lunch and left her under anesthesia sitting in the chair for two hours. Nope I would never come here again! read more

Great experience from start to finish for myself and my 2 sons. Staff was very friendly and also explained everything very clearly. (Suggested treatment and cost) not trying to add unnecessary dental work. Very clean office. If you're looking for a new dental office, this is it. You won't be disappointed. read more

Great office with old school arcade games free. A small movie theater and relaxing zen room with massage chairs and soft music. Hell I want to hangout here even if I'm not getting worked on. read more

California Smiles - General Dentistry Near Me - Long Beach, California

California Smiles is a classic chop shop. They over book their appointments, which is why they have so many "entertainment" rooms (which seems to used by the staff's kids). They have no problem making you wait for hours! They insist on x-rays every 6 months, so they can over bill your insurance (spoiler alert: the x-ray quality is awful and they CHARGE you for copies of these awful x-rays if you ask for them). There is a rotating pool of dentists. You probably won't see the same one twice. Also, they will misdiagnose you with unnecessary work. These people are as untrustworthy as they come! Bottom line, get a second opinion! And run as fast from this place as you can! read more

This dentist is amazeballs!!!!! Let me start by saying there in a chill location, easy to get too, easy to see. There staff is superrrrr friendly!! There's a lot of employees that work here ( as I can see many of them walking around) and every single one acknowledges you, that's nice for a change. I'm a person who HATES dentists... and hates the process of going to a dentist and having a bunch of stuff drilling my mouth , but these guys make u feel so good that they make u forget about the nervousness!!!! There really understanding of my needs and work around ALL OF THEM!!! I'm a person who asks ALOT of questions especially at the dentist and with a smile which is a biggie for me and a problem at most dentists... WITH A SMILE they answered and resolved every single one of them. It's really nice to go somewhere your un sure of and have them convince you by just being knowledgeable :) Did I mention they have a movie theatre room, huge waiting room, coffee drinks snacks, a video game room, & a "relaxation" room that has dimmed lighting plays soothing music & has massage chairs. Uhhhh i might just come here to chill shoooot! Soooo LONG STORY SHORT GREAT STAFF GREAT PLACE GREAT SERVICE THEY KEEP THERE APPOINMENts & on TIME! This will be me and my hubbys new dentist THANKS GUYS:) read more

This place years later is still amazing! I live 30 mins from here and still come here for anything regarding my teeth. Karina is always nice and very attentive. They always try to make me very comfortable. Big thing for me they have never tried to lie to me or up charge me read more

The dentist is amazing. The door was closed when we arrived so we called and they miss on the phone said sorry we are just getting back from lunch and that was completely understandable. They took my boyfriend for his appointment minutes after signing in. A lady then came out to me and showed me this amazing dentist building. She offered me food and water and showed me around the building. She showed me a kids play room, arcade room, movie room, and a zen room that I am currently in writing this review while I am getting my back message!!! read more

I think the dentists and assistants at this office are fine, my main issue is their overall lack of adherence to scheduled appointments. If I show up on time, and it takes half an hour to be seen, that's an issue. read more

Where do I begin? Everyone is apprehensive when it comes to visiting the dentist. I had not been to the dentist in over two years because I don't have insurance, and because I work nearly 70 hours per week, so it is difficult for me to find time to go. When I called and spoke to Michael, some of my initial fears were put to rest (i.e., costs). I made an appointment for the next day, which was Saturday, July 25. The initial x-rays don't take too long, and then afterward you're released to use any one of this office's many amenities while you wait for your exam with the doctor. My boyfriend took advantage of the cafe with complimentary coffee and snacks. There is also a children's room with a daycare attendant, an arcade and game room for teenagers (I think there is actually more than one of these, but I only visited the one), a movie theater room with reclining leather chairs and a television, and a "zen room", where you can sit and listen to relaxing music in a Brookstone massage chair. We did this for about an hour until I was called in to speak to the doctor. I am always apprehensive about getting work done in my mouth. I am sure I am not the only one who is terrified of the dentist. I needed a few fillings and a cleaning. Some of the fillings were on the left side of my mouth and some were on the right. In the interest of time (and my sanity) I opted to get the cleaning done, as well as the fillings on the left side of my mouth. The dentist was very nice, although he speaks very broken English, if he says anything to you at all. His bedside manner and the skill exhibited during procedures all but negate the fact that you cannot really have a conversation with him. I cried like a big baby, of course, because getting stuck with the needle NEVER feels good, but I am especially sensitive when it comes to my mouth. In fact, two days later and I am still struggling to open my mouth all the way (am wondering if my boyfriend does not find this side-effect particularly useful...). Anyway, I am going back in September for the fillings on the right side of my mouth. I feel lucky to have found such an accommodating place with such caring individuals. Everyone here is super friendly and sympathetic to the fact that I am a gigantic baby and even swatted the dentist away when I thought he was going to give me another shot, when it was actually just medicine. While I wouldn't say that I am looking forward to coming back here (because that would be a lie), the prospect of coming here is far less scary than previously anticipated. Thanks for everything! read more

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Seems weird to say, but I had an amazing experience at California smile. First off the staff was great. Knowable, friendly, clean and professional. I haven't been to see a dentist in fifteen years so my mouth and teeth needed a lot of attention and work. Every step of the way the staff was helpful and encouraging. It really made me feel more comfortable when everyone from the X-ray technician, to the doctor, to the receptionist, all assured me everything was going to be fine. There's nothing to be afraid or ashamed of. I have a unique financial situation(broke!) so it was looking rather difficult to start a treatment plan for my teeth. But with the combined efforts of four of the staffers we found a way to get most of the work I needed done on that visit with almost no out of pocket expense. I'm not saying they can do that for everybody in every situation but they will try. They want you to have a healthy smile that you're proud of. I will be coming back for all my dental needs. Great snack cafe Great kids area Sweet video game arcade Decent movie theater Calming zen room with massage chairs Also amazon fire sticks on each tv in each room. Pretty sweet. read more

This place gets 5 stars for many different reasons. The service they provide is very good. Dr. Karimi worked on my mouth and he was very informative with what the issues were and my options. While he did the work he communicated to me what he was doing. The dental assistant (don't know his name) was very good when he took out my old crown. He too communicated with me as to what to expect. Also, the ladies at the front desk are very nice and always cheery. Puts me to shame as I am not that cheery so early on a Saturday morning but seeing them puts a smile on my face. Not to mention, their zen room is amazing. it's a nice touch. I have been to this facility 4 times because of the amount of work I needed and only once I waited over 20 minutes but I did not mind because I was hanging out in the zen room. The other 3 times I wish they hadn't called me as fast as they did just so I can continue my massage on their massage chair. I guess my only complaint is I would like for them to take on the HMO side so my husband can go to this dentist as well. The Saturday appointments are very convenient. Not easy to find a good place, especially with Saturday appointments. read more

Today was my first time visit at California Smiles in Long Beach. I haven't been to a dentist in a while so I was a little nervous. When I first walked in, the from desk was very professional. The receptionist showed me around the office and all the amenities that they had to offer. It included a coffee table with extra snacks, a game room, zen room and Etc. it was quit amazing. They told me it would be a few minutes to take my Information, and let me pick a room to hang out and relax until they were ready to take me in. Once it was time for my cleaning a lady hygienist came and told me she was going to start my cleaning. She did a great job!!! I loved that she was really gentle and knew I was really nervous. I felt really comfortable that she knew what she was talking about. She talked me through my whole cleaning and also went over flossing and brushing to prevent cavities. The doctor dentist was also very knowledgable himself. He also did a great job. He got straight to the point and made sure my cavity was taken care of correctly. I felt no pain at the moment or anytime after my appointment. I felt very comfortable at this dental office and I would highly recommend other people to check them out. They really stand out, out of all the other offices in the area. I didn't have any insurance so I paid out of pocket. they are very reasonable with prices! Amazing dental office for all ages! Will be coming here from now on. Super happy with California Smiles. read more

I have never had so much fun going to a dentist office! I hate getting dental work done but this place makes it easy. Every single staff member was pleasant and knowledgeable. Lesly and Karina in the front are very thorough and clear, and get back to you right away if you ever have a question. Sophia and Dr. Ho both did my cleaning and fillings and were gentle, kind, and efficient. This is by far the best dental office in Long Beach and I highly recommend it! read more

Wonderful and very knowledgeable staff I was well taken care of by a Michael Martinez. Will definitely recommend to anyone looking for dental work read more

It's been a long time since I wrote a review. My and kids had appointments and California smile. Wow this place is awesome. While I filled out papers the kids got to venture into the teen zone where there was arcades and a theater I am absolutes floored at the beautiful office is. They are great with the kids and were very attentive to all our needs. The office manager Michael really went above and beyond with the service that was provided. Kids where provided drinks and snacks while I was getting my work finished off. They absolutely loved it and made me promise to bring them back here for there next appointment. Wow to have these kids looking forward to there next dental visit is amazing. California smiles is doing something right and we will definitely be back and recommend to anyone looking for a great dental office. read more

California Smiles - Theater in the dental office. Awesome - General Dentistry Near Me - Long Beach, California

I love this place everytime I come in they have beautiful Associates waiting on those attending to us and making sure that we have everything that we need the doctors are cool they make everything less painful in the lobby is beautiful always clean always sanitize read more

So I need a dentist and I haven't been to one in a really long time. Too long in fact. But low and behold this week I had a filling fallout. Before I get into that lets talk about how I got to California Smiles. Well a few months ago the ig account for California Smiles started following me. So I went to yelp to see what's up. They looked cool and I knew I needed to make an appointment. Skip forward to my filling falling out. I called them yesterday and they literally had an appointment opening today Saturday. So I take it. I show up and wow this place is clean and well decorated, for a medical / dental facility. I fill out the paperwork and go on the tour. Um, they really have everything they say they do on the website. I chose to chill in the zen room. I just gotta say that is the best way to go. I got a massage while I played games on my iPad. I got X-rays. A lot of them. But I guess as a new patient they wanted to see exactly what is going on in that mouth of mine. And apparently a whole lot. But I kinda already knew that was coming. Today I got the filling taken care a deep cleaning and stearn talking to about my oral hygiene(I deserve it). Everyone at this place is top notch, you feel like a welcome guest. They seem to generally care about your well being and comfort through the whole process. I don't remember everyone's name but from the amount of work I need to get done I feel we will all be besties by the end of the year. I don't know if you can tell but I love this place. And it is right around the corner from me. Can I give California Smiles some more stars? read more

Good price, beautiful lounge/waiting area, very accommodating, polite front desk & management plus they help you out with finance (thank you daniel). Tbh I would just suggest the dentist to be more gentle with handling patients aside from that everythings perfect, my dentist did a great job! Beautiful work looks very natural. I would recommend them. read more

If you pay attention to ALL of the "good ratings" on yelp you will realize they aren't about the actual dental service. They're all so nice(which is why I gave an extra star but that's it) but the dental work compared to my previous dental experiences are just...sad. I wanted to like it so bad. *Excessive amount of displacements for XRay photos (too much radiation exposure-not good) *Made me get the smallest filling which I later found out was completely unnecessary (but I was charged BANK) *cleaning process was not thorough enough at ALL. ****Take it from someone who's been getting deep cleaning every 4-6 months for 10 years read more

Great service! Excellent staff! Took my three children in today and was greeted nicely as well as provided excellent customer and care services for us all. Will definitely come back! I highly recommend it! read more

California Smiles - Good experience! - General Dentistry Near Me - Long Beach, California

What can I say...I am blown away! Never in a million years did I expect to have such an amazing experience at the dentist. Earlier this year, I was a victim to an unfortunate incident that resulted in oral surgery that left my jaw wired shut for 6 weeks. Needless to say I was very nervous about going to the dentist post recovery. However, from the moment I walked through their doors I was made to feel right at home. I can't wait to recommend this place to my family and friends. ...oh and if you make the right choice to come here for your dental needs, make sure to check out their Zen Space. That massage before my cleaning did the trick! Thank you CA Smiles! read more

They have many rooms to relax and chill in while they call you in for you exams. They saved me a lot of money and made my wallet very happy. Daniel referred me here. Once, I got here the ladies at the deck made my sister and I feel at home. Victor took good care of me as well as every one here . I gave a 4 star because I have to come back and get my wrk finished. I have to see how the final product comes out, right? I'm sure it will be fine though. Pain is beauty and my teeth are important to me. One thing is though, make sure you have time to spend here. Because since it's a great place they have a lot of people traffic and they seem short staffed. They do come in a check up on you very often and ask for any recommendations to keep you entertained. My opinion is to get the earliest appointment and make sure you make plans after the appointment. read more

Zen room, movie room, game room for kids, snacks in the waiting room, and that's just BEFOEE you get any work done. Such a new experience here! The first time I came it was late at night so the office was BEYOND packed and the wait was so long I rescheduled. Came again at 9am and went right in! The hygienist was nice and seemed eager for me to get a good tooth brush! Lol Free electric toothbrush with this review ! So yeah! I would recommend giving them a try! read more

Every visit with California Smiles has been awesome. All the employees and Dr.s are very attentive and want you to leave looking your best. (Even if it takes a few tries.... :0} ). But today my kudos has to go to Victor. His patients today was very well appreciated. And we ended up with a Great product. They get 2 thumbs up! I definitely recommend this place. read more

I give this place 1 star for all the nice amenities, snack and ambiance. And if you want to know how they pay for all of it keep reading. As far as dental services it's a little shop of horrors. First visit they told me I needed 3 fillings and 3 crowns with no good explanation. I saved myself the drillings by seeing another dentist and had zero cavities. Recommend getting a second opinion before u get any work done here read more

I love this dentistry! All the staff are really nice and welcoming and make u feel comfortable. The doctors and hygienists are very knowledgeable and genuinely seem to care about your oral health. On top of that they have a beautiful, spacious waiting room and lots of entertainment rooms that make u want to come back often. The staff here alleviates that worry and stress of going to the dentist and I love that. I'll be sticking with them for a long time read more

My bf had his teeth deep cleaned here on Saturday. He said it was the absolute best dental visit ever. The staff,service & facility are top notch . read more

Their rep (Lorena) went to our office soliciting customers and gathered info for eligibility. They promised no copay! It was too good to be true! And true enough I wasted my time traveling and setting aside my time for an appointment. They had a whole freaking day to run eligibility and at least be considerate to let me know that they're not an In-network provider for my insurance. But nope they don't care about that. They even text me an appointment reminder on the day without letting me know until I was there physically that they're not a network provider and I will have out of pocket costs! Are you guys serious? What's a 5 min phone call to give me a heads up at least. You guys suck! Stay away from them and take your business else where! Poor customer service! read more

I use to love going to this dentist. The staff was always so nice. Wait would always be long but it was worth it for the great work they would do. I needed major dental work done. When I spoke with the office manager by the name of Eden she had gave me a set price for the bridge work needing. I was told I needed to put a large deposit amount I was not able to afford at the time. I was advised they don't bill the insurance to see what's covered until they start the work. Which I thought was strange. I waited to go back and when I did go back few months later. I spoke with the receptionist and when I told her about the price Eden had quoted me. She then went to confirm with Eden and she replied with she don't remember and if I had a text to prove what she had quoted me. Sad to say I never received a paper with how much. One of the staff there that does the bridge work is excellent. It's sad to be treated like you had no history at this office. I had my whole family coming to this office. FYI if you get a quote from Eden at California Smiles make sure you get it on paper because that was my mistake. I had no proof because I trusted her word. Being that I was going for years to this office. read more

The dr here was awesome! Service here was the worst they lowered me here with a service they don't provide which is whitening boost , the whitening cream does not work don't waste you time or money when I looked at my teeth they were the same and they didn't want to take responsibility or refund me I will never go here again read more

Since I walking in the door the welcome me and gave me a tour of the place with is awesome. They have a Children's & teens room, win a theatre room and massage chairs. The people are great and are really good with children. -Faby read more

Literally the best dentist's office I've ever been too. My sister's and even my 4 yr old love going to the dentist now. They have an amazing and fun staff and have great perks like the referral program, game room, theater, and zen room. Thanks again!!! read more

This place is so awesome, complementary coffee! Front desk staff is always filled with great energy. I made a good choice coming to this office. The hygienist and the doctors are so gentle they make it a great experience! read more

California Smiles - General Dentistry Near Me - Long Beach, California

I went into this dentist office for the first time with my husband. They have a waiting room with snacks, Zen room, game room, and a theater room. We waited two hours to be seen which was fine bc of all the things they offer there so the wait wasn't a big deal. We were called into have our X-ray taken after we where done, (Here's where my two star rating comes in) My husband and I where greeted by a flirtatious women with big curly blonde hair. The lady had on a TINY, skin tight dress with her breast hanging out. I was confused as to why she was walking around the office as if she was working at a night club. Whenever she'd ask my husband a question his eyes went directly to her boobs which he and I couldn't help! They were just there! When she turned around you could literally see through her dress. Furthermore, this place was nice and they did good work but that one lady in particular made our visit very uncomfortable. Someone give her some scrubs to put on. KEEP IT PROFESSIONAL! We ended up going back to our old dentist...... read more

I just have to say I'm not much to be excited to go to the dentist but when I come to California smiles I'm always excited! The staff is so nice they make u feel at home they welcome you with a big and great SMILE I would recommend my friends and family that's how welcoming they are. Btw they also have rooms for kids I gotta say my son loves the Theater room. Thanks California Smile for making my smile much brighter. Don't forget to ask for Kelly at the Front desk and Victor in the back he wll take good care of u. They where my 2 favorite also but everybody is super nice. read more

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Awesome place. Staff was very nice and explained the process thoroughly. Will be coming back!

I really wanted to like this place. So many good reviews. So I went here after not having gone to the dentist in 6 years. Regular cleaning and X-rays 49$ cool. So I'll have some money left over for my fillings I'm sure I'll have! Is what I was thinking. After my teeth were looked at the finance woman jelly came in and told me the dentist recommended a deep cleaning and 3 fillings. she told me it was "where they numb your whole mouth and clean way under your gums" she never told me there was multiple different kinds of deep cleanings...wait for it... So the deep cleaning was $280. And to do all my fillings was 280 so I said okay I'll do the deep cleaning because I've heard so many good things about deep cleaning a lot of my friends had it done and were so happy they did. And I would come back later for the fillings. So the dentist came in I asked her how long it would take she said 15 minutes. I'm like WOW!! for a deep cleaning I've heard this takes an hour mostly. But okay! So she puts some topical numbing cream on my 2 front teeth: that's all! And then starts scratching around with the stick at the plaque around my teeth then spends about 1 minute on my mouth which what felt like a water flosser. And then someone polished my teeth and I was done. I asked the lady who polished my teeth. What is the difference between a regular cleaning and a deep cleaning. And she really didn't have an answer. Ok so I paid and left. My fiancé went in for his X-rays and cleaning a week later! Today! They told him the same thing you need a deep cleaning $280 and some root canals! So he choose the deep cleaning and choose to come back for the root canals. Well his $280 included 10-12 shots of numbing medication and an hour of work under his gums. Hmmmmmm and so I called and asked about why I paid so much for something I felt was a normal cleaning process to say the least. Her answer was there is multiple different kinds of deep cleanings and we should have charged you fiancé more. But why should u have charged him more? If you told me! That they were going to numb my whole mouth and go under my gums for the same 280? How does his make any sense? I can't wait to find an honest dentist. For someone who is a cash patient, it's hard to do! All they want is your money. So sad! The search continues read more

Corina the receptionist is so friendly and helpful check out this dentist especially if you have kids. I love taking my family even when I don't have an appointment. read more

*Updated Review* Still a nice, clean, and professional facility; but I don't understand why every time I go to California Smiles, I never EVER see the same dentist twice. As a customer you want to see consistency which I have not had here. I was having pain in my tooth whenever I spoke and I went in about six times to have them "adjust" the cavity they filled because I was still in pain after the first 5 times. And still after the 6th time no luck. I took a vacation back to Oregon where I had my original orthodontist take a look at it, he fixed the problem in a 15 minute appointment by adjusting my BITE and not my FILLING. I don't understand why the dentists at CS couldn't have possibly thought of that? When I went in for my cleaning I asked the dentist to look around for cavities and she says back "oh I'm just here to clean that would be the actual dentist job" .... So you're telling me that you're going around in my mouth and teeth and "cleaning" and you went to dental school but you don't know what a cavity looks like? I really wanted to like this place but I might have to find somewhere else if they can't get it together. read more