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California Pizza Kitchen

3.2 (128 reviews)
Closed • 11:00 am - 9:00 pm

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We waited 40 minutes for this pizza...
Aileen B.

We were in a bit of a hurry and asked about how long we'd have to wait from ordering to getting a pizza and the host said 15-20 minutes, so we decided to stay. Upon entry you'll notice people wearing winter coats while eating in the dining room--it's that cold. We waited for the waitress to come to our table for about ten minutes and ordered our pizza right then, telling her we were in a bit of a hurry. While we waited 40 minutes for our burnt pizza, we noticed workers standing around eating pizza over the pizzas that were being cut for customers, with one of them wiping his mouth repeatedly and never washing his hands. There was a family simply waiting to pay their bill for at least twenty minutes and two different people from their table went up to ask for it about 5-10 minutes apart. There was a line of people waiting at the carryout window, looking bored out of their skulls because they'd been there so long. When we asked to talk to the manager when we saw our burnt pizza, our waitress said he was too busy to come over because he's the one making the pizzas. I told her he needed to come over anyway. My husband ended up taking the pizza up to where he was, and they came back to the table together. The manager apologized and explained that he'd had to send a cook home for reasons he couldn't share, and was very sorry for the wait and the condition of the pizza after the wait. He was genuine and we felt bad for him because he was visibly stressed. He offered to remake the pizza, but we didn't have the time. He did not charge us for the pizza. He said he'd talk to his staff about eating in the kitchen in sight of customers. Our waitress only came to our table three times in an hour: to take the order, deliver the pizza, and refill water once, and had not been trained on how to interact with customers. With training and a dedicated staff, this location can return to it's heyday via word of mouth, but they have a few things to fix first.

Dynamit shrimp and lemonade
Kim K.

At edge of mall, decent food. Fast and attentive service by Brendan. The dynamite shrimp appetizer makes a nice meal for one person. The mini butter cakes were quite fresh and good: an Oporto try three of four possible flavors. The bacon and maple was actually tasty: remind a pancake breakfast with a side of bacon. Prices a bit much for what you get: but this I'd expected nowadays.

Pizza with pepper and Mushroom Pepperoni Sausage Classic Pizza
Joseph G.

We stopped in for lunch and had great pizza , salad and service. They also have a Happy hour Pizza and draft beer fir $6 bucks. Are you kidding me? Great service by Renee!

Cucumber spike
Radhika R.

I added a long- standing favorite. Chicken piccata. The staff is always amazing, as well. Shout out to: Carlos, Brianna and Gloria, but the whole team Is amazing.

We celebrated our 10 yo daughter at CPK in Briarwood. She and her friends had a blast! They got to make their own pizzas, got a sneak peak at the back of the house (kitchen tour). It was def a cool experience for the kiddos. All the staff were lovely, engaging with the kids during the kitchen tour. Our host, Phil, was amazing, very patient, attentive, and made sure we got everything we needed. He guided our kiddos through the pizza-making process till the end. Surprisingly, not many people know that CPK offers a birthday party package full of fun! Parents of my tiny guests were amazed- if you're looking for a stress free birthday party, let CPK take care of it. I highly recommend this experience.

Pizza with very little basil if any
Peter H.

I ordered a pepperoni and basil pizza from California Pizza Kitchen in Ann Arbor using GrubHub. Every time I order a pizza using GrubHub they put a ton of each topping all except for basil (see attached photo). When I dine in I don't have this issue ever. I called to complain and I mentioned to the manger that they skimp on the basil and they really need to add more. They do not offer basil as a standalone topping. So If I want pepperoni and basil, I have to order a pepperoni, mushroom, sausage basil pizza and select to remove the mushroom and sausage. I said to the manager, I'm deleting two toppings. I'd think they could add a little more basil than 5 tiny pieces, each the size of my pinky fingernail. He said it doesn't work that way. Well, then how does it work? I deserve more basil than that. I don't understand why they are rationing basil so tightly. I've ordered from them dozens of times and every time the pizza comes looking like the photo. It's incredibly annoying and the prices are higher on GrubHub. The manager said I can call when I place an order and and ask them to add more basil. I shouldn't have to do that. Each topping should come with some sort of minimum standard rather than all other toppings but basil being plentiful. I feel cheated and taken advantage of.

Sausage-Pepperoni-Mushroom on cauliflower crust
Paul W.

Been years since I went to a CPK, and things have obviously changed. Power Bowls. Cauliflower crust pizza. Crunchy Thai chicken salad. CPK has always had some adventurous combos, but they're clearly making an effort to stay abreast of culinary/dietary trends, and in my experience so far, the results are delicious. Being that I've been forced in to the low-carbing set, we got a cauliflower crust sausage-mushroom-pepperoni pizza. I wasn't really sure what to expect and was pleasantly surprised to see the crust resembled...a real pizza crust, crunchy, with texture very similar to that of a wheat crust. The flavor was slightly different, and I'm sure that texture resulted from the addition of starches of some kind, so I doubt it's especially low-carb, but once I had a bite I wasn't going to quibble about that. The pizza wasn't a meat and cheese bomb. Toppings were spare, but very flavorful. The Italian sausage in particular was excellent, savory and rich but not greasy. Did not miss the armor plating of mozzarella you get on a lot of chain pies. We split a large Caesar salad on the side, which I'd say was just adequate. Lettuce was a little limp, dressing wasn't standout. I'd opt for a different salad next time. But, more likely when we return, we'll check out the power bowls. Service was very good. We were seated quickly, and the food came in less than ten minutes. I'll admit I tend to steer away from chain restaurants; perhaps it's the Ann Arborite in me. But I will occasionally break form for this place.

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2 months ago

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11 months ago

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17 days ago

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9 months ago

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1 year ago

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9 months ago

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5 years ago

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1 year ago

Always do it well. I have eaten at this chain in multiple locations and it is always consistent. Not just a pizza joint.

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2 years ago

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2 years ago

Didn't know you could mess up a salad. The chicken was overcooked and the wait staff were more i to their phones than the service.

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4 years ago

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Ask the Community - California Pizza Kitchen

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