Literally just had my car washed 5mins ago! Super disappointed in the service I received! Initially when they first opened, it was amazing service. Your car was delivered in pristine condition! Now they just do the most horrible rush job! Even after pointing out a few things when I first picked up my car, (that they did fix after I pointed it out... ) I found so many more things on the inside that there wasn't even an attempt to clean! A $50 car wash?! And my car is not properly cleaned....this is NOT ok! read more

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Outstanding Service & Incredible Team - Worth Every Visit! California Hand Car Wash in Buford, GA has completely set the bar for what exceptional customer service looks like. From my very first visit, I knew this place was special. Clif greeted me with a warm smile and true professionalism, immediately making me feel welcome. He took the time to ensure my car was in great hands and specifically reassured me that my rims would be safe from any harm, which meant a lot to me as a first-time customer. On my second visit, I had the opportunity to see the General Manager, Mr. Blessing, and I was genuinely impressed. He was fully dressed in the same attire as the rest of the team, cloth in hand, ready to work right alongside his staff. Seeing leadership lead by example like that speaks volumes about the culture and pride behind this business. My third visit truly sealed the deal. I arrived just 10 minutes before closing and was greeted by the best smile EVER from Tye. This young man came right up to my car, welcomed me in, and never once showed any frustration about the timing. I explained that I drove out of my way from work specifically because of the service and staff at this location and apologized for coming so close to closing time. Tye reassured me without hesitation that it was not an issue at all and that I would still receive the same outstanding service--and he meant it. The overall vibe at this car wash is amazing. From the friendly and hardworking staff, to the comfortable waiting area and snacks, everything keeps me coming back--along with the consistently outstanding quality of work. This location doesn't just wash cars; they build loyalty through genuine care and exceptional service. Highly recommend! read more

They lied. I asked for a price for a 3yr ceramic coating on my daughters car and they quoted me 1200. Said come back Monday. Came back Monday and they said it was 1400 and I must have been mistaken. I was not! I was going there every week but not any more. Plus their work on just cleaning a car was subpar. Always had to come home and do some myself. Shatty work. Good riddance! read more

Terrible!! Never went through with a wash. Was denied cleaning on a basic car was, was getting a lot of pressure on buying the $100-200 service. I denied and decided to leave. To make matters worse, a employee had to move a car to let me out and cussed me out..easy to read lips..calling me " f---ing idiot". Go to a place that does not pressure you and cuss you out on the way out! read more

They do a horrible job. I always have to have them go back over so many spots that were missed. They do almost nothing to the inside of the vehicle. I'm always disappointed. Looking for a new car wash read more

I am disappointed. I don't drive my Cadillac alot low miles...I take my car here to prevent scratches from a carwash brush. I have a huge scratch on the back of my car after a wash here. Not good read more

I've been coming here on and off for the past 4-5 years. It's conveniently only 10 minutes from home and near several dining and shopping options. The staff seems pretty organized and definitely have a system down with detailing the car once it's out of the automated wash. I appreciate that their team details your car (vacuum, dusting/wiping dash and other surfaces, etc) near the front window so clients can see what they're doing - very transparent about their service. I've been happy with the job they do. I typically just get the $16.99 full service wash which includes the exterior wash and the basic interior detailing (vacuum and wiping windows and dashboard & door surfaces). It's an additional $1 for a regular sized SUV. The other services seem a bit expensive. I was interested in some extra interior care and the package I was offered was another $34.99. I opted out b/c I wasn't intending on getting a $52 carwash. But, if you can afford it, they have a ton of other exterior and interior packages. read more

I cancelled in person back in April and have gotten gotten charged for the last 4 months

I picked up my truck this afternoon and the new ceramic coating was glowing; almost needed sunglasses for this cloudy day. The crew at Hamilton Mill exceeded my expectations; well done. Money well spent. read more

Took my 2015 Lexus IS 250 here for a wash & wax and they completely ruined my clear coat. Scratches all in it. I've gone to them many times in the past with good results, so I was completely thrown off when I noticed the damage. Jordan, the "manager" claimed that nothing that they have in the shop can do any damage like that. When I told him that I've gotten the wax package with them before in the past & had no issues, all he could tell me that somebody else obviously had to do the damage. They were the only car wash that I trusted waxing my car and for them to dismiss me so blatantly shows lack of care for their customers. **When I went to a body shop for an explanation on how the damage could've been done, I was told that it either could be from the following: 1. Brushes inside of the car wash tunnel being filthy enough to cause damage. 2. The equipment that they use to apply the wax having debris on it. I already know of one other person who has the same damage on their vehicle from this place... Learn from our mistake. Don't waste your time dealing with high school students applying wax and playing manager. read more

California Hand Wash - Scratches in my clear coat on the hood. It is like this all over the car. - Car Wash Near Me - Buford, Georgia

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I have a 2010 Pontiac G-6, which is in great shape, but showing its age. For Father's Day, my children gave me a gift of a full detailing at Hamilton Mill Car Wash. To put it simply, they did a spectacular job. Many minor scratches disappeared and the new-car sheen was back. The interior leather felt and smelt like new. Most impressive, the headlight covers, which had become cloudy with age, were crystal clear! Very, very pleased with everything! read more

Don't recommend. Spent $44 and they did a crappy job. Missed a lot of spots. Didn't vacuum good. Won't return. read more

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Too pricey for the quality of car wash being provided. They were in a hurry to get my car out of the lot. I had to point out very obvious dirty areas that were missed. I do not recommend this car wash place especially to those who are particular with their cars. read more

Tried this place for first time and won't come back . Overpriced to have bunch of half wits socializing while I'm paying premium for nothing . Especially when I went home and finished their promotional bug free pitch . I'm going back to sqeakys on peach tree industrial blvd . Don't waste your money and time here . read more

Decided to stop by as car hadn't been washed in months and also to see if anything had changed. Bug removal is now included in the Exterior Wash & Dry, and car came out clean. read more

This place is GREAT! My car is so clean. They pay attention to detail and make sure all of the windows are streak free. The staff is super friendly which is hard to find these days. read more

Unfortunately after 4 years of getting my cars detailed here. Over the past year the quality of my details has gone down. I know turnover is high, students work there etc. and I like to support my community. But my last wash last week was terrible. I had to ask them to do 4 basic things to my car. I've began walking around the car to inspect. I tip well...but I'm no longer going to patronage Hamilton Mill Car wash. I'll take my car elsewhere. Where there is supervision. I don't mind paying for a service, but stop rushing through things ( by the way) the day I went it wasn't busy at all. read more

Would not recommend. Have been going here since 2010 and services are not what they used to be. Used to be much better managed. The manager at most times is sitting in his office. On 3 occasions have they typed in the wrong licence plate number to track my free wash. Men's restroom out of TP. Has to use paper towels on my son. Overall clean of the car is a 4.5/10. Would not recommend. read more

Terrible service today February 20th. A complete waste of money and time. I finished wiping the inside of my car since they didn't wipe any of it. Basically I paid to have the outside wash and then they rearranged the inside to make it appear as though it was cleaned.... read more

Have been going here for years but recent experience has not been good. Had gift certificate for 5 full washes including interior and 2 of 5 since January 1, 2020 have not been acceptable. Today I literally took the vacuum away from the guy and did the seats myself before I drove off. There were still coffee dribbles on the console and sand/dirt on the floor mats and seats. I asked them to do the trunk and it wasn't even opened. The one before this one wasn't terrible but wasn't great. After I use up my remaining 2 washes on my certificate I won't be back and will tell family not to gift me these here again. read more

I have been going to Hamilton Mill Car Wash for a long time. I think the actual cleanliness of the tunnel and the equipment makes a big deal in getting my car clean. My only complaint is really that you have to go at "off" times if you don't want to wait because they can get really, really busy. It is a double edged sword to be too busy or not busy enough. The prices seem to have escalated quicker than inflation over the last couple of years to the point that I have sometimes moved to the "vacuum your own car" places at times. That said, if I have the time, this is my FIRST choice in car washes for sure. read more

This place is completely dishonest with the worst customer service I have experienced at a carwash EVER!! I sat there with my five year old for almost two hours, come to find out, when I go looking for my car and it's PARKED, that my car had been ready for who knows how long.. talked to the manager, who was like 10, and completely useless and unapologetic. He said they call every car, but I hadn't moved the whole time and was more than ready to leave with the my little maniac in tow... Go out to my car and they had also STOLEN about $4 in change! I know 100% because I had cleaned out my car and put it all in there literally right before I left to get it washed! Again, completely unapologetic .. the manager said he checked the guys pockets, I watched, he didn't.. but I seriously don't care about the change-it's the principle. They would have gotten a $5 tip, but hopefully they enjoy my quarters and this review instead. Absolutely awful service!! And,the actual car wash is mediocre at best. NEVER AGAIN! And, I promise I will make sure every friend I have in a 20 mile radius knows that these people are low life THIEVES!! And to respond... First, I said thank you to the guy that handed me my phone. I may have had a few choice words for you all, but that disgusting word isn't one I ever use, and I certainly didn't call anyone names..especially the guy that doesn't even work there actually giving me back my things instead of stealing them like you all!! What.. did you guys just decide to throw that in there as a bonus to try and reduce my credibility and pin me as a racist on top of it cause the guy was black?? Wow, classy.. but not surprising after my experience. I never left the lobby area the entire eternity I waited for my car, your surveillance cameras would show that, but you all are complete liars so I wouldn't expect you to be truthful. I bought a dr. pepper and I washed my hands in the bathroom..besides that, I never even got up except to pop my head out the door to check on my car. Why would I be so upset about you people stealing all my change if you didn't? Cause I just have nothing better to do than complain about some quarters? And then later even go review you all on Facebook... cause I'm just that bored in my own life. What you all are claiming makes absolutely sense. And finally.. why would I ever return to a carwash that steals people's things out of their cars?? Believe me, it's a nonissue and everyone can read the other reviews. It's not like it's a first there. If it hadn't been just a bunch of quarters I would have been the one calling the police., but you all wasted enough of my time. I know what happened, and so does whoever decided to steal from me. They parked my car instead of calling it out so they wouldn't be standing right there when I noticed. Whatever, karma. read more

Excellent service and great amount of detail given. Very happy with interior and exterior cleaning. Quick and thorough. Prices not bad. I highly recommend! read more

I have been a customer of HMCW&AS since they opened, and they have always done a great job - 5 stars. Recently, I had both my cars detailed and they looked fabulous. The owner told me the general manager, who worked for them for 16 years at another location, was back, and it showed. Riley Walton knows how to really please his guests. I strongly recommend this business. read more

I brought my Honda Civic up there 2 days ago and was advised to get superior interior clean. I was more then happy with the new car I was presented with when it was done, everyone was super nice and helpful. read more

Great place. Does all our cars. Nice staff. Never any problems. I am allowed to inspect and any issues are addressed before I leave.

They did a terrible job. Still sand on all the floor mats, dirt in door jambs. For $49? They would not refund my money, told me i "got the package you paid for, door jambs not included." Not worth it! read more

I have always been too particular with my automobiles to take them to the car wash. I have always done them myself. But over the last few years I have used nothing but Hamilton Mill Car Wash and found the employees they are to be very conscientious and I've always had great service. One great car wash. read more

I've been coming here since 2013 or maybe before. Never had major issue, but the last few visits have been a disappointment and today was not different. After paying for "Platinum" service I had to ask the young men to wipe off some spots which may be understandable. However the car still had bird drops that were noticeable. He did wiped it off, but only after I walked around it, but my car is white and when I got home I saw more areas that will still dirty that I did not spot on site, including the trunk and rear bumper. Rear view mirrors were dirty and all four tire rims were still dirty. The place is cleaned with many sitting areas, but they should be more detailed oriented, after all we come to a car wash to have our cars detailed. read more

I went through earlier today and did not have a good experience. Normally I don't take the time to complain but decided to share the feedback via email with management. Rita, one of the owners, called me within minutes after I sent the email. She apologized profusely and made it right. I am incredibly grateful. What more can you ask? We ALL have "off" days. Rita made it right. Thank you Rita! read more

Always happy with both the service of the reception staff and the car washers. My truck always looks wonderful after being here. And they make an extra effort to vacuum the dog hair. (And there is a lot of dog hair.) read more

Been coming here for years. They do a good job for the money, but you have to really pay attention to certain areas of your car that seem to never come completely clean. Very friendly and helpful staff. Look for their specials when you can. read more

Decent car wash. Do not waste money on value add services here. Starting with the undercarriage wash ( platinum package I believe) The undercarriage wash consists of 4-6 nozzles that equate to the strength of squirt guns. Problem is, the stream only reaches a roughly 12" height at most. That's not going to do much for a truck undercarriage. In fact , I stood and watched the sprayers miss my differential and rear axle, which are the lowest points of the undercarriage area!! They always miss lower quarter panel dirt and bugs on the grill, every time . I usually have to get the detailers to go back over the lower quarter panels and grill every time as well. This time , he used window cleaner to clean the grill , getting overspray all over my hood. Glad My wax job wasn't recent , as window cleaner strips wax folks.Now for the hand/ buffer wax service a few months ago. It's cheap, but you get what you pay for. And with that , you get dried wax all over your trim and window seals. So I later have to take spray detailer and magic eraser to remove it, in my driveway. But I guess that's what you get with a high school kid running a detail job. Bottom line , use elbow grease and do it yourself folks. Or at least buy nothing more than the gold package wash at most. read more

They don't do a good job. Took both cars - both cars needed to be re-vaccum and swipe down. Don't waste your money.

I went here today to wash my 2012 Ford Focus. Not only is there basic wash and inside cleaning more than Champions Car Wash in Buford, but they actually had the nerve to charge me an extra $1 for a "mid size car" because it was a hatchback. Are you kidding me? I've been here a few times when Champions was closed for some reason and always found the quality to be way behind Champions. I will NEVER come here again. Awful, and all the is ever around working is teenagers. Be nice to see an adult around every now and then. read more

Great customer service for a very reasonable price. All of the employees, from the time you check in, work w the cashier, and then retrieve your keys from the cleaning crew, everyone has always greeted me with a smile and been so polite. I would highly recommend! read more

I have always had a great experience when I take my vehicles to the Hamilton Mill Auto Spa. They are always courteous and professional. Some even know me personally which is an added touch. read more

First time customer and will be the last. Bought the diamond package and my truck has that shiny dirty look - poor quality look for such a premium package. Came home and had to vacuum the floor since they left one side. And my tires....they are still dirty. Do not recommend this place read more

Love the customer service here! They are always quick to accommodate if I feel the work is not up to par. Keep it up!

Best car wash around. My car always comes back to me clean and if there is a spot they missed they will gladly fix it in a jif. Kind and courteous workers. Clean and comfortable inside and never a long wait. read more