If your car have damages washing it they will give to you a lot of excuse to not be responsible for it and of course you gonna pay it out of pocket. The roller brush hit my truck several times until damage my hood and broke my grill. read more

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everything is great great promotions going on and I love the membership I wash my car all the time. Great value for your money.

They went above what I expected from a car wash. The young man hand scrubbed the hood of my car. I was not expecting ting that and have never had that type of service. i definitely recommend this location. where are you? please with their service. read more

Great promo going on now. I didn't even know about it I went because of the free vacuum use when washing.

Tidal Wave is by far our favorite car wash. Great service and the monthly plans are very reasonable Friendly employees and great service. Their facilities are top notch I highly recommend anyone to try them. I have used others in the past but they are much better than the others read more

Our car was not clean after it was washed. Manager said it was too dirty for one wash! They don't clean cars like that. On wipe with a cloth it came off, with a a touch of pressure. I asked for the policy in writing, he said they didn't have one. I asked for my money back and he said no. I bought my wash through Mill Creek volleyball. Don't buy from them! read more

Tidal Wave Employees crammed in cars so close one rear ended me in the tunnel. First thing out of Jeff Melman's, the apparent managers mouth was "there a sign, we aren't responsible for anything". Never did he ask if everyone was ok. Jeff refused to call police after he refused to step up and accept responsibility for this accident. Another employee told me "I get paid the same if you leave happy or not". Not the kind of people you want to be touching your car. read more

I do not recommend this car wash. I have gone here multiple times I have not left satisfied once. This time it's was just ridiculous. I paid $20 for this and when I went back they told me I couldn't re-wash because I didn't go that day even though when I left they were closing within 10-20 minutes. I didn't even know it was a rule that I had to stay on the property to get a re wash?? so pretty disappointed. read more

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Sloppy pre washing compared to Lawrenceville branch, rather go out of my way than to come here

went to this location to wash my 2017 corvette they terminated my pass because i had my music on the manager was racist also there is no signs up about no loud music. Good luck buddy!!! read more

My first time using Tidal Wave Auto Spa since they opened early January 2018. Service was awesome and the additional tire shine spray was a plus. The vacuum was strong and definitely did the job. I'm sure I'll be returning soon with my wife's car. read more

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Location was supposed to close at 8 pm. arrived at 7:50 pm and the place was completely shutdown. Not happy after driving 7 miles.

I am a member of the Hamilton Mill location on Braselton Hwy. The management and Team there are always very polite, friendly and willing to help in any way possible. The washing process and equipment is world class and the new Ceramic option is a great added value for the maintenance of my 2013 Lincoln MKS paint job! I highly recommend the Tidal Wave car Wash system, it's a value that can't be beat! Mike McMain Greenside Ct Hamilton Mill read more

My car got bombed by some birds at work and it called for some heavy duty washing. This location just opened near our house so I figured I would drop by like the birds did. I was greeted by an attendant where there's an automated machine for payment. He went through the different options of washes and I chose the cheaper option since I knew it was raining this weekend. Once I paid, I followed the signs and was greeted by two more attendants. They actually hand scrubbed my car before heading to the automatic wash. They giggled as I pull up and asked if the birds had a bad day. Lol once they got done scrubbing off those bombs, I pull up to the automatic wash and I'm greeted by two more people who are scrubbing my rims. I finally get my car through and I always get nervous going through these things bc I'm scared to hit the person in front of me or behind me. Anyway, my car is now clean and this place is great! Awesome customer service! read more

Tidal Wave Auto Spa of Hamilton Mill - Car Wash Near Me - Dacula, Georgia

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says it has Apple Pay online but you pull up they don't have it available, it's false advertising wireless pay.

Purchased a monthly unlimited wash pass. The vendor wanted me to place a adhesive tag on my windshield which I did not agreed. The attendant asked me to give the tag back and canceled the membership and advised that I should get a refund. The attendant further offered a free car wash for the trouble. I never received the refund and when contacted the business the manager (Matt) said he was not going to give me a refund. Explained the situation and he told me that he was not in the business of giving out free car washes. I explained that I never asked for a complementary car wash and that all I wanted was my refund to which again said he will not give me my money back. read more

Tidal Wave Employees crammed in cars so close one rear ended me in the tunnel. First thing out of Jeff Melman's mouth was "there a sign, we aren't responsible for anything". Never did he ask if everyone was ok. Jeff refused to call police after he refused to step up and accept responsibility for this accident. Another employee told me "I get paid the same if you leave happy or not". Not the kind of people you want to be touching your car. read more

Great staff, really takes care of customers. And the actual car wash itself is really good too! No leftover soap or unwashed spots on my car after going through it. read more

If I could give zero stars, I would. I paid for the full service car detailing and wash. The ones who detail your vehicle are teenagers who do not want to work, always on their phone, or you can hear complaining. They did not detail the interior how they were supposed to. I had to get cash for the tip, and was charged $.50 to do so, which wasn't mentioned by the non-helpful cashier lady. I called after I left when noticing and to inform about the detailing issues. The cashier answered the phone, extremely rude right off the bat, when I mentioned the $.50 she asked me if I was serious and I let her know it's not the amount, I wouldn't pay for a $50 detail if I couldn't afford to spare $.50. That is was the principal of automatically charging your card and fee, without informing of the fee, nothing posted, nothing verbal. She said well just come up here and I'll give you back your $.50 since it's that big of a deal. Asked for the manager, he said to come back by, he was sorry etc etc. No issues when I returned a few days later, minus the detailing again. Streaks galore all on my windshield, windows etc parts not even wiped correctly in the car or fully wiped down. The detailer once again was too worried about his phone call than do so his job correctly. So I took the loss and won't be returning or recommending them ever. read more

Staff is always nice and helpful and everything is always stocked even when busy! I always have a good experience coming here!

I really like this place. It's quick, clean, and quality. Everything is always stocked, the vacuums work well, and staff is friendly.

Great service, employees are friendly , prompt to assist and more importantly have a professional, clean appearance. Being a business owner myself I can tell you appearance is key...my employees are constantly reminded if they don't take pride in themselves, their appearance and attitude, why would a client want to trust and hire us to provide their service if we can't even "service " ourselves. read more

I love this car wash. I have to wash my car at least once a week because I have clients in my car every weekend (I sell new homes) and it's affordable here plus good quality. I have the membership and I definitely get my money's worth. I made the mistake of visiting the Decatur location and I couldn't believe the difference in quality. The Dacula location here I always clean, great vacuums and there's window cleaner and microfiber cloths. Plus the staff and owner is always friendly. read more

Although the youths that work there may appear underpaid , and undergo manual labor consistently - they do their best to provide customer service when using your payment etc. I've consistently purchased the $10 wash and it feels like my car has not only been washed but waxed as well ! Tires come out sparkling as always. Love this place. Only recommendation is to have equipment that assists with wiping the roof a little better read more

I love the service of tidal wave. Never an issue when I'm paying or when I'm using the vacuums.

We love this car wash! The monthly unlimited plan has been totally worth it! Every time we come we are greeted by a smile and a wave of employees who seem happy to work there. Our car always comes out sparkling clean. My only suggestion is that I wish there was a self shampoo available as well as bottles of interior cleaner available other than just windex. Even if there was a vending machine to purchase extra cleaning products, I would buy them! read more

We love this car wash! Our family has memberships for 2 cars and we do regularly each week. The wash does an excellent job and the vacuums work well too. However it isn't perfect. That is why they provide microfiber towels and cleaners to help you clean tough to reach spots. So happy we found this place! read more

I love this car wash! It runs like a very well oiled machine. The supplies are always stocked, and the attendants are thorough and friendly. I'm not sure of their names, but the pre-wash guys are always so nice and do an excellent job of managing the initial wash. read more

We received two ads for free car washes. They apparently had the same barcode on them, so they would only honor one ad. The attendant said Tidal Wave had received multiple complaints that people had received two ads with the same barcode. Poor customer service -- if the mistake was on the part of the business (sending multiple ads with the same barcode), the business should still honor all ads received! read more

We moved to the area recently and looked around for a car wash that matched what we had been used to in our previous location. We couldn't find the level of service and quality of wash anywhere until Tidal Wave opened. This is a really good car wash. It covers your entire car with thick quality soap, not that runny stuff, and dries it much better than many car washes. The only thing I would like to see are vacuum hoses on both sides of the individual bays. I always pull into the vacuum spots on the left because I can grab a hose from both sides. On the right side I have to extend the hose over my vehicle and I worry that it might scratch. Otherwise, I think it's the best car wash in the area. read more