We wanted to replace the countertop on our master bathroom vanity, so we started by visiting California Countertop to explore our options. The existing top was cultured marble and definitely due for an upgrade. Because it was a smaller project, our sales rep, Jill, suggested using a remnant slab--an idea that saved us a lot of money. We found a beautiful quartz remnant that was the perfect color and size. Next, their technician came out to take final measurements and create a template for fabrication. He also recommended using leftover stone to cap the pony wall next to the vanity, which was a great suggestion. The installers did excellent work and handled everything smoothly, including swapping the plywood cutout from a round sink to a square one and mounting the sink we provided. When we're ready to redo our kitchen countertops, we'll definitely be calling California Countertop again. read more

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My mom was in need of new countertops some time ago and I had contacted a few companies to give me quotes. California Countertop was one of them and the only company that called me back. They scheduled an appointment with me and my mom two days later and sent a very nice gentleman to help us choose our countertop. He was very helpful with the design and color of the countertops especially since we had no idea what colors would match our cabinets and floor. The ordering and installation went nice and smooth. I was very happy that my mom was happy with everything. read more

My wife was looking for a solid wood countertop. Her search led her to California Countertops in La Mesa, CA. It was about a half hour drive (one hour round trip). We hit a little traffic, so the round trip ended up being closer to an hour ... More Bryan L Local Guide·340 reviews·233 photos 4 years ago One of the Best Countertop Fabricators in San Diego. From the installers and workers. Mike My wife was looking for a solid wood countertop. Her search led her to California Countertops in La Mesa, CA. It was about a half hour drive (one hour round trip). We hit a little traffic, so the round trip ended up being closer to an hour and a half. Their website clearly said they offered a wide selection of fine wood. When we arrived, we noted that the business looked old and run down. It also appeared to be closed. We entered and noted that the showroom looked very dated and much smaller than the website made it appear. It was completely empty of customers and I saw two employees in the back office, who appeared to be busy watching TikTok videos on their cell phones. We walked around the showroom and saw no wood samples. Finally, one of the employees tore away from her cellphone and approached us. My wife asked if we could look at their wood samples and she replied, "we stopped carrying wood." My wife said "well, your website says clearly that you do." The employee shrugged and said, "oh well." I said, "WELL, we just wasted our afternoon and about $10 worth of gas. Maybe you should update your website." She rolled her eyes and gave me her best "I couldn't care less" look. My wife then asked if she had anything with a wood look. The employee replied, "yeah, but they don't look very good and people don't like them." What a pathetic excuse for a business. Absolutely zero concern for the customer. A total and complete waste of time. MINUS FIVE STARS is my accurate review. read more

I had a small bathroom vanity that needed granite. I had a hard time finding someone who could help me but California Countertop had a remnant in the stone I wanted. They held it for me until I was ready for a measurement; measured on a Friday and installed it the next Tuesday and it looks beautiful! I will definitely use them for my next larger project. read more

We had a bad sink. We needed our countertop slightly cut back and a new sink installed, including all the plumbing at the sink. The counter cutters and the plumbers did a great job. I'm so happy with my new sink. Also, they were very kind and professional. read more

Ultimately we did not end up using California Countertop as we opted to go prefab, but they were extremely helpful and patient, and also very reasonably priced/competitive. read more

This is the contractor that works with Costco for the San Diego area. If you go through Costco, you get better 10% pricing (in the form of a Costco card) and don't have to buy a full slab as a minimum. The downside is that you are limited in the colors and types of top that are contracted through Costco. We came in to the showroom and spent some time there. They even gave us multiple estimates for different grades of silestone and caesarstone tops. Once we mentioned Costco, they were less enthusiastic and after we left the guy who quoted us in the showroom ghosted and stopped responding to emails. I tried following up twice with no response. I could have followed up with Costco but after seeing how disorganized they were, we kinda decided to go in another direction. read more

California Countertops did a great job on our bathroom quartz countertops. Jill was super helpful and walked me through every step, showed me samples so I could make choices and was there for all my questions. Best of all, they were organized and came as planned. Mike, who measured, and Steve and Vladimir who installed were professional and really nice. I give them all a 5 and highly recommend them. read more

A great experience from beginning to end for installation of our Dekton countertops from California Countertops. Jill and Karley at the showroom were great to work with - I must have called them a dozen times with questions and updates. Templating and measurements were done with careful precision. Demo of our old countertop and installation of the new Dekton was done very professionally. In particular, California Countertop was very helpful with a late onsite modification to the counter to accommodate an appliance fit and came back to to take care of a repair due to damage an appliance installer had caused. Finished product looks awesome. Highly recommend! read more

California Countertop did an amazing job with our kitchen from start to finish. They communicated with us constantly and answered all of our questions. The price was reasonable and competitive. Installation was easy and they did an amazing job. Very professional company and would absolutely recommend. read more

California Countertop - Silestone Countertop - Countertop Installation Near Me - La Mesa, California

Install was horrible IMO. I have had Corian installation before, and this was sub-par. So many details to point out, so my short review, is find others if it is Corian you are looking to install, as my review is just based on that. I kept getting from the field installer, "I've been doing this for 18 years..." which is red flag. as he was sloppy and quite frankly did shoddy work. So perhaps he is tired of doing what he is doing, or he never perfected his craft. My last Corian Counter, for my same house, same basic footprint of kitchen was so amazing, but the installer retired so not an option. I had to replace the counter due to new cabinet replacement the footprint size grew in each direction by 1/2" to 1" on the sides. I just wished I had done more interviewing for counter install vendors. Since I could not re-use my prior counter top, which was in great condition. More details: I provided all the sub-top support materials, as I was planning to re-use my prior counter, and was working with a "restoration" vendor". I had various lumber milled, at my cost, available on site. And despite having all this lumber of resources, the installer used a stack of lathe for shims in the two most critical support sections. Seriously 1" high, (he claims he needed 7/16"). I discovered this after install in my clean up after the install. And was like - what is this potato chip pile of support. Sorry unacceptable. Other install details, they were sloppy in cutting the lumber supports, using a jigsaw freehand holding over my lovely new cabinets. Not just More clean up for me, there was easy access to an outside area, less than 50' you could walk out front to stage as your cut zone. They chose to cut lumber support pieces, holding the lumber strip in one hand, and jigsaw in other. NOT very OSHA, let alone, consideration for the homeowner's home, who just installed NEW cabinets, and new flooring. I cringed for safety, as they were not wearing protective eyewear either. A reason why I use licensed people - to hope that they have worker's comp. I did not address this, but really should have asked that they cut lumber outside, albeit, 15/16" strips. My overall install review is, I tried to address the issue with the shoddy shim build up - and they really weren't going to remedy, so I had them add an addendum to the install warranty - Cause I know Corian can withstand the wear and tear, if installed right - but this install sucked. IMO. I still question the long term, hence why I asked them for a written install warranty. So find someone else. I probably know more now doing my same kitchen over in 12 years. Some people never have to remodel twice. But back when I first had it installed, I did not have an issue with the finish or the glue up. In response to their review the shim build up, I was told would cause more damage to my cabinets to fix. I also had them clean up their use of "Silicone and Caulking" which I learned they use caulking at the drywall edge for backsplash...I am not sure what brand or what they used for "Silicone, but their install was the slopiest of edging ever.... My prior counter top the seaming of the backsplash to the counter was practically invisible! Despite my asking for clean up on this follow up visit. It was as best I can expect from this team and this vendor. If this is their only install team, look elsewhere. Want more? Well I brought my sink and the template to the shop, as I had a change in sink from when they measured. Red Flag 2. Not only did the sink get "bashed around" at shop; day of install, while they may have done the cut out out, they were looking for the template, that I gave them, the factory template, that they said at the shop at time of drop off saying they download the file for the CNC machine...fair enough...but I not only gave them the sink to ensure proper install, they stated they would install the sink at the shop. Which they did not. Well let's just say, I am glad it was a 16 gauge sink to withstand the underside abuse. The damage was preventable. While some may argue it did not affect the sink function, it is a disappointment, as it was a NEW sink. It if is going to get dinged up - let me be the one who does that. The under side looks like a bad Amazon package delivery; the soundproofing sections are torn and mangled. The inner sink vessel also had scratches - that I hope after a year will be less noticeable and blend with natural Stainless Steel swirls. If I may sound picky, then hire away. But my review is based on that I hired people to do this install, and this was not a DIY, or cheap flip, This review is if you are paying full retail and premium $$ for service install...do your homework. If you don't care - then hire these guys. Not happy, obviously. My kitchen took over 5 months. The countertop from date of order to install a month, And everything was researched except the final vendor....so that's on me. read more

Jill was so wonderful and easy to work with. The whole process was easy. Even though the Lapitec company discontinued the first color choice, Jill and the team had great alternatives. This is the second time working with California countertops and we will use them again on the future. read more

I don't understand the negative comments about customer service. We went into the store twice and were helped by different people exactly as I expected to be served. Yes the decision is difficult, as they have just about every kind of countertop you can imagine, and some you've never heard of. And yes the store is a bit difficult to find at first, but not impossible. And yes the pricing may be a little higher than some others, but this company ONLY does countertops, and they do it with precision. I came in with a sketch of my kitchen design, and was able to get quotes on different materials and colors immediately. When their expert came out to measure, he used the latest is laser technology to make sure everything fit perfectly. It even measures bumps and dents in the wall so they can cut the countertop accordingly. Installation was fast, friendly, and very professional. And yes there were small cut-outs made at the factory which matched certain quirks in my kitchen. The installers answered every question I had and offered several good tips on cleaning and maintenance. read more

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I had a great experience with Californa Countertop! I worded with Jill and Tiffany and they were both responsive and helpful. Jill was cognizant of my very rushed timeline and helped me find material that is great quality and would meet my timeline. Their team of installers were on time , quick and polite! I would definitely return to CC for future projects! read more

Received estimate the end of December 2021. paid 50% deposit on 1/3/2022. Someone came out on 1/21/2022, for the counter. We had to call plumber for an emergency house call to fix the sink: $2300! 1/28/2022: received a text from Robin confirming my email address. 1/29/2022: Installation scheduled. Text message delaying until 1/30/2022. 1/30/2022: Text message delaying until 1/31/3022. 1/31/2022: text message delaying until 2/1/2022. 2/1/2022: text message delaying until 2/2/2022. 2/2/2022: does day 1 of what should have been 2 days Of work. 2/3/2022 - 3/21/2022: no contact. Finished everything on our own. received invoice on 3/21/2022 for full amount. Even though we already paid half and the work was never finished by the company. 3/22/2022: Shows the job was completed on 1/29/2022 and 1/30/2022. The company told us if they don't hear from the worker, they assume it's done. They asked why we didn't call the company. We did. Back in February . Before it was done. Told by the company at that time, "We thought it was done." No real answers when we called. Just confusion. read more

We use them for our counter top's on our kitchens and baths...we recently did a very custom bathroom with Quartz....walls of the shower turned out awesome! Thanks for your follow up and professional installation. Bill - Owner CCR Construction read more

I had these guys do my kitchen many years ago (that it's no longer in their computer files (good thing I've got receipts) But that's the best part as I didn't even need them. Back up a few minutes to when I first arrived and was greeted with a smile and an honest "how may I help you"? I explained what I was there for and she introduced me to their shop lead tech "Jim" which was my name, wow. Explained I was looking for information on the silicon used they used between the counters and back splash as I knew it wasn't just any old product I could pick up a HD, Lowe's or Dixieline. Jim goes back in the shop and brings a tube out and of course i was right - special for sure and he said "here, it's yours l". Now that's exceptional customer service and i insisted on paying for it and even though it's more than "other brands" I didn't care. I paid for it and was happy to do so. I then asked if he had a couple of small pieces of just white Corian material (the cut offs, waste sections from sink cut outs and told him what I was going to do with it, he goes back in the shop with a piece exactly the size I was looking for and said "here you go" Somehow after leaving I got to thinking , that wasn't just laying around scrape - he probably just went back in the shop and cut a piece for me. I'm impressed and their showroom is so out of this world that I'm glad my wife wasn't with me - she'd probably think it's time to remodel the kitchen again! read more

As a first time buyer I was not sure about the process of all the measuring and how the cabinets had to be prepared for the granite, but this company made it so easy. When measuring guy came by he explained everything, apparently my stove opening was too big so he measured how it supposed to be and advised how to fix the problem. Installation day was just a week later, all pieces were cut perfect, stove and farm house sink fit perfectly. Great people doing great job. Thank You. read more

California Countertop - Sensa Galaxy Black - Countertop Installation Near Me - La Mesa, California

CC was great to work with. From measuring, to timeline, and finished installed product, we'd definitely use them again!

I recently had a bathroom countertop/sink replaced. My sales consultant, Jill, was friendly, patient, and informative on design & materials -- she worked with my specific requests to get the product "just right", and it turned out beautifully. I'll use her and the company again this year for my master bath, and would highly recommend giving her a call to set up a consultation. read more

They did a terrible job installing my Corian in 2014 so I was aiming on having them fix their lack of proper seaming (they used silicone instead of DuPont epoxy for the seams behind the range) by giving them more business fabricating and installing same-material full height backsplashes in 2023. Compared to other bids though they were more than a grand higher. When I pointed out inconsistencies in their bid (two different prices per linear foot) they retracted their bid. I'd used them on a previous residence (2007) for very high-end counters and backsplashes (nearly $14,000) but that was when I was working 100-hour work weeks. Now that I'm retired I'd hoped they would have "customer loyalty" but no. Also when I bought a scrap from them for our DIY trailer remodel they tried to guilt me into custom fabrication. For an old trailer. That bounces down the road. That they couldn't guarantee their work wouldn't crack because of the type of installation . But they still put a lot of effort into guilt trip and man-splaining. Gee I guess my advanced degrees in medicine and nuclear medicine don't count for much, because they are sooo much smarter. read more

The other day I noticed that my stainless steel sink had about a 1 centimeter gap from the granite. This is a kitchen that is about 5 years old and really should not be happening. (for the geeks or people who need more information, It was a double basin sink and was not supported at all in the center and the sink started 'sinking' leaving a gap in the granite- the silicone was useless) So I called handymen, plumbers, granite people...Many people were clueless on how to properly fix the problem ; one handyman declined the work because he had tried before and failed. I apparently needed to call a countertop fabricator and one recommended was California Countertop. The first time I called ,a guy answered and said that they would charge 150 to come out and look at the sink and they would fix it right then and there and they could come that afternoon... but he thought that it was an easy fix, that a handy man should be able to do the job. I needed to think about it more so I didn't agree to it at the time. I got a couple of other quotes from people willing to do the job and they were willing to do it for 150 as well, but they seemed to be band-aid fixes and had never seen such a problem with a sink before... So I thought if I was going to spend 150$ I might as will do it right. I called today at 11:30 and the lady that answered the phone asked a lot of questions, trying to understand what I needed, then I left a message to an employee there. An hour and a half later I get a phone call saying that someone could come out but it would be $150. I was prepared for that so I agreed. They came 30 minutes later, saw my sink, was familiar with the problem, went back to their truck to get supplies and began work immediately. An hour later the job was completed! It was so quick and easy and I feel really confident that this was fixed appropriately and that it wont happen again. So If anyone else has a similar problem as I did, look here! They will do good work and quick! I want to add that the 2 handymen that were willing to try and fix it, each had a different method to correct the problem than what was done with California countertop. While I am sure there would be more than one way to fix this, I think CC posed the least number of potential problems in the future. read more

From: Randy Fromm EL Cajon, CA June 21, 2014 I am pleased to recommend California Countertops. They have just completed installation of new, Quartz countertops in our kitchen. The entire process, from start to finish, went without a hitch (despite the fact that we goofed up and initially ordered and took delivery of a sink that was too large). Our first contact was Sylvia, who unhurriedly took the time to review all of our options and help us make decisions. Thanks, Sylvia. They had displays of the myriad types of countertops that were available and samples of all the colors and designs that we could take home to see how it might look. They eventually took a deposit from us (again, no rush) and sent Mike out to measure our kitchen. It was Mike who informed us that the sink was too large. He returned a second time (once we had selected our replacement sink) and re-measured everything, just to be certain everything would fit properly. Thanks, Mike. And it did! When it came time for the installation, Joe and Jarrod arrived promptly at the appointed time and went right to work. They were extremely efficient and very competent. Everything fit perfectly. The sink fit perfectly (with just an inch or two to spare). The countertop seams matched up perfectly. They're practically invisible. The countertop is completely level. Just for fun, I poured a cup of water on the surface. It just sat there in a puddle, barely spreading out, held together by surface tension. When we needed the last-minute addition of a backsplash, they ran back to the shop and returned within hours with the custom-made pieces needed to complete the job. Job site cleanup was perfect as well. Not a speck of construction debris was left behind, inside or outside. Great work, guys! Thanks. I am completely satisfied with California Countertops as a company and, especially, the competent folks that did such a great job on our behalf. Randy Fromm read more

We just had our kitchen countertops replaced by California Countertop and couldn't be happier. They came out and measured our area with a state of the art laser unit. It was quite impressive. We aquirred 3 bids, and they came in at the best price. My sales associate was Sylvia, she was very knowledgeable and honest. I highly recommend this company for your project. read more

We had them install a Quartz countertop for us. They were fantastic. We asked them to do their best to get things done very fast before our inlaws came into town, and amazingly they made it happen. They were very responsive to our needs. The installation itself was done with excellent quality. There were some issues along the way with one of the pieces being cut wrong and we were terrified, but they were very professional and had a new one to us the next day (which was a Sat). When things go smoothly with contractors, its great, but it is when things go wrong that you can see what kind of company they really are. Because there were a couple of issues along the way in our case, it allowed us to see the companies true colors, and they are clearly a very honest and professional company. I highly recommend putting your trust in a company like theirs! read more

4 stars because of communication. They did a great Jon with the project, but they have to work on calling back and giving updates.

Great selection of materials, but one of the Customer Service personnel was unable unable to answer my questions in regards to the pricing of the various stones and told me maybe I should go elsewhere. Also they dropped the ball when it came time to cut the piece. Left waiting for days only to find out they did not even have the material. If I had not called they would have not even know. Would I use them again? Probably not. read more

We used California Countertops to replace our kitchen and bathroom counter tops with quartz. Michelle and their other employees were both friendly and helpful. Their installers did a great job installing the counter tops. Unfortunately, the plumber that they sent to install the new sinks did not do a good job, but California Countertops honored their work and covered the cost of repair work for the sinks. All in all, we were happy with the work and highly recommend California Countertops. read more

We just completed our new kitchen and while all other aspects of the remodel was enjoyable, our experience with California Countertops was less than stellar. There seems to be a disconnect between their sales team and the field team who actually install the product. The scheduling process of removing the existing countertops with the arrival & installation of the new countertops was not handled properly which meant my family was without a working kitchen for over two weeks. Finally when "installation day" arrived, the field team (installers) had not been given the correct details necessary for the job and had to take matters into their own hands. It meant more work for them. Still, kudos to the field team as their work was well executed and the kitchen looks fantastic. Overall, we are happy with the end result but the service aspect was challenging. read more

Did an excellent job installing a new kitchen countertop. The project manager had such great skill and attention to detail, customizing the entire area beyond our expectations. His vast knowledge, experience and expertise enabled him to coordinate the other fixtures in such a way that the whole kitchen top--including stovetop, sink and garden window, and flash were all made of one piece! Each of the individuals who helped with this project were also experts in their own specialty. I would recommend California Countertop to anyone without hesitation. read more

California Countertops did an excellent job on my kitchen counters. From start to installation everything was handled professionally. Robin in the showroom was friendly and very helpful. The removal of my countertops took place just two days after I made a decision about the counters (it was hard to decide because they carry so many styles). The installation took place in under two weeks, and I couldn't be happier with the result. I visited Home Depot, Lowes, Ikea (extremely unfriendly) and a company called Integrity who came and measured and then disappeared. I made the right decision in choosing California Countertops. read more

We have had several projects done by California Countertop over the years. Every countertop turned out great, every single time. They are professional, quick to respond, and always helpful. I recommend the company to anyone who has a remodel project in the works. read more

I recently hired California Countertop for a relatively small job. I needed some repair work on my Corian countertop and a small piece of stone for a custom-made cabinet we had built for our kitchen/dining room area. These guys were phenomenal. Treated me as though i were spending thousands of dollars. I picked out a remnant piece of stone on a Wednesday at 4pm. They were installing it at 2pm the next day! Their customer service was outstanding. and the workmanship flawless. The installers even came back the following morning because I had forgotten to ask them to drill a hole in the quartz to run AC cords. Can't say enough good things about this company. read more

I was referred to this company by a friend who happens to be a remodeling contractor. He said that if you want quality fabrication and work to go to these guys. We went, and were so happy we had. Every step of the way was very helpful and professional. Not only were the counters exactly what we had hoped for, but the workmen showed up exactly as scheduled, they were spotlessly professional, and they cleaned up the entire area after demolition and installation. We are thoroughly satisfied with the work we received. Dan and Wayne, Thank you! read more

We just received maybe the worst customer service and treatment here ever. My husband & I got here 5 mins before the close of this store today, but we had no idea they closed at 3 pm until we were already on our way. Not wanting to be rude, we called first & asked if it was ok that we come because we would be getting there so late & explaining we only had a quick question. The gentleman on the phone was nice & accommodating stating that it wouldn't be a issue & they would even wait for us if need be. That was a great start that quickly disintegrated upon entering the store. First off when we entered the store we couldn't find anyone to help us, they were there but in the back office of the store. We waited about 5 mins until we decided maybe we should call.. That part was weird.. But we thought they must be busy with something & didn't mind waiting. Right when I was about to call a dark haired middle aged lady came out & refused to answer the few questions we had. I understand if the answer may not be simple, but at least take a min to explain what the variables are regarding cost & why you can't answer. We certainly were not being demanding, we were simply trying to give them our business. We've never bought this sort of thing before & we were looking for mere guidance. The worst part was that her voice was angry & she was extremely short with us from the get go. She was honestly Origin of the name Joan: Contracted form of the French Johanne, which is a feminine form of John (God is gracious). The name's most famous bearer is perhaps Joan of Ark (1412 - 31), the young French saint and heroine claimed to be a soldier of God. Under her leadership, the French Army defeated the English at Orleans in 1429. She was eventually captured and sold to the English who burned her at the stake for witchcraft in 1431. She was canonized in 1920.reacting to us as if we came to her home & trying to sell her something she didn't want at her door and she couldn't wait for us to leave. It was the weirdest experience ever & we will never go back because if this woman. read more

I usually don't write reviews but these people really ticked me off. When we purchased our Corian countertops it was with the understanding that there was a lifetime warrantee for workmanship not the product or about anything that we might damage but as far as the workmanship. We were told that by the sales person in the store and by the person installing our Corian countertops. The seam which connected the large parts of our countertops came loose, separated and that's workmanship. But now they're denying that they made the claim of warrantee of workmanship and are saying that we need to pay in excess of $900 to have it repaired and cleaned up. Don't believe a word these people tell you they're liars cheats and thieves in my opinion. read more

California Countertop - Countertop Installation Near Me - La Mesa, California

I didn't receive a call back as promised on Thursday, Friday, or Monday, so I am guessing that they simply won't or can't help me, but didn't have the nerve to call me back with the bad news. So they lose one star for not calling me back and one star for not standing behind their product/work. I will be looking for another company who has the skillset to extricate the sink from the cleats installed by the California Countertop contractor. I would not recommend this business to anyone. read more

2/11/2021 Called two days in advance and asked salesman Mike to have a specific silestone "Serena" sample available for me to pickup in two days. Told him I had bought silestone and a sink from them previously. He was cordial and positive. On the day Mike was supposed to have the sample left with the receptionist, Tiffany, he forgot to get the sample; went out to his car to look in the trunk and he did not have the sample. I told him that was a waste of my time and left; he did not apologize or say anything. Really poor service. Later in the day, I filled out the Costco customer contact form for Cosentino countertops. 2/12 Tiffany called me this morning and left a voicemail sayings they are the local costco supplier; on the voicemail she said they could get me a cheaper price and didn't need to go through costco. So, I called Tiffany back, explained that Mike did not have the sample and I want a different salesperson; she said she saw the sample in Mike's hand and disagreed with me. I told her she was questioning my explanation; she said I was being extremely rude and said "We don't need your business" and hung up on me. In 2014 I bought 38 sq ft. of "Seleno" cosentino silestone and a double Meier 400b SS026 double bowl stainless steel sink from California Countertops for a total of $1,900 which included installation; the salesperson, Jim Webb, was outstanding; the installation crew were outstanding. Looks like things have changed at California Countertops since then. Also, since then, La Mesa has passed a sales tax increase and if you buy anything in La Mesa you pay 8.5% sales tax; the city of San Diego sales tax is 7.75%. It's a small sales tax increase, but why pay the extra tax for no added product. read more

I visited California countertops on Friday, January 31 and met with Christina. Christina emailed me her quote on Saturday. I responded on Monday to ask if there was any way we could discuss the quote as my husband and I are retired and were working with a budget. Not only did she NOT respond to my email even to say no change in quote possible she didn't even have the courtesy to respond at all. Even if we could find the entire amount I would not deal with this company due to their lack of response. read more

I also had a lousy experience at this store. After wandering around the dusty and dirty showroom for a while (with no one offering to help us) I finally went and got someone from the back. I was trying to understand the pricing for the exact same color solid surface material between the different brands, since they seem to carry absolutely everything on the market. Price obviously is important to most consumers. I had estimated dimensions. The guy just says "well just tell me what brand you want and I will put it in the computer." He seemed to completely ignore my question on price--can't spend 5 minutes to figure out which of the brands will be the best value for me? The quote he printed was incredibly difficult to comprehend and contained no useful detail that could be compared to anyone else's bid. Anyway--not surprisingly--I spent my $6,000 with a different countertop fabricator. Good luck with your bizarre brass tacks style. read more