In any venture you embark on, a clear line of communication must be established in order for that venture to be a successful one... Caliber fired on all 8 cylinders with that, and supercharged my experience!!! HIGHLY recommend!!! read more

I was so impressed today with the incredible customer service that this place has. My trunk on my Kia suddenly stopped closing, of course on a Monday morning before a busy week that was the last thing I could deal with and after trying multiple places and being frustrated after being told that nobody could help me until next week, I got a hold of Ashley at caliber collision and she was so great and got me in right away. When I got there, Johnny came to my car right away and checked everything out and went above and beyond to make sure that I got the part needed today and I had my car back by 2:00 PM!!! That was the best service I have ever experienced dealing with an auto body shop, he even washed and detailed my car for me. I highly recommend this place for any car repair needs that you may have. I'll for sure be going back for any future needs!! read more

The front desk and Derek were great, very helpful and super friendly! My car is looking great again!

Johnny did an amazing job explaining exactly what was going to be done to my car and did it in such a short amount of time! I was told an estimated 3-5 days of my car being done and it was done in 2. I really appreciated his friendliness and hard work! Keep it up. Thanks so much! read more

My insurance provider recommended this place, so I came in for an estimate and was told that parts were on back order so it would be a while. Almost five months later I checked in to find out if there was any progress getting these parts. The guy who was handling my case didn't work there anymore but they had tried to contact me without any success. I never got any calls. I'm willing to bet that they didn't do a proper knowledge transfer, and no one bothered to pick up the case. So Amanda told me she was the new rep for my insurance company and we would start the process over. Two months later, I called because I wanted to make sure that the fine folks at Caliber hadn't dropped the ball again. And Amanda starts the same spiel over again about being the new rep and we tried to contact you... I explained to her that we already had this conversation and that she had told me that she would start ordering parts, but she stuck to her old story about being the new insurance provider rep. I just told her that I would be going elsewhere, and she boldly told me, "I respect that." Well Caliber, thanks for your respect, but you should be embarrassed and ashamed too. read more

today I had an amazing experience with Caliber Collision. my 2020 silverado was door dinged on both driver and passengers side and Johnny was amazing at getting the marks out efficiently and promptly. service from start to finish was exceptional and the staff was very helpful and attentive from the moment we walked in. my truck looks great and all better now. thank you again! read more

The people here are really good. Super nice especially Blake and Stephanie. I highly recommend this place for car repairs!

I have nothing but great things to say about this Caliber location. I recently had some work done on my car and everyone there was extremely easy to work with, they kept me updated on the progress of my car through the whole process, they went above and beyond! The quality of their work is excellent, Johnny was so helpful and really went out of his way to make sure all of my concerns and questions were addressed and taken care of. Their customer service is the best! read more

I had a sudden sunroof explosion (freak incident) and pulled off the freeway looking for help in the rain with shattered glass inside the car. Caliber Collision swooped in quickly and helped get me back on the road swiftly and safely. I am so grateful. read more

I needed major body repair and repainting. Johnny was very thorough in his estimate, and explained the process to me. He warned that they were having delays getting some parts and estimated a 2 week repair and repaint job. It was a few days longer due to shipping delays, but Johnny kept me informed. The repair turned out beautifully!! I hope I don't need collision service in the future, but if I do, I will go back to Caliber Collision. read more

I had a great experience at calibers collision working with their rep Johnny, as he was attentive to our needs and took consideration on the tight schedule we were on. I would recommend them to anyone looking for quality work. read more

My car was with Caliber Collision for over a month for collision repairs involving tens of thousands in repair cost yet less than a month later I needed to have another alignment done (another $900+ bill) and shockingly 3 of 5 lug nuts were missing from one of my tires upon inspection. I could have been killed driving that car. Shameful read more

I went in here a few days ago in dyer need of getting my van slider door fixed (it I had fallen off the track), no appointment and they were slammed. Mike the manager and another man named Mike came out to take a look. I couldn't afford to get the whole mechanism fixed on the door because of Christmas being around the corner. So they did me a favor and made sure my door was safely secure for me and my family and they did it in a matter of minutes! I am so relieved and thankful for them, this for me was truly a holiday miracle! Thanks guys! read more

Caliber collision is hands down the best. I have had to situations where both my cars ended up with them and each time I had an amazing experience. Johnny was more than reliable and called me every step of the way with the repairs for my car. He knew it was a stressful thing for me to deal with and he went as far as giving me step instructions to deal with the insurance portion as well. I will return to caliber with any other needs I may have down the road. read more

My truck got hit and required a lot of work. Johnny (the service advisor) constantly kept me updated. They made the process of being in an accident much easier. read more

I have to say that Caliber Collision is by far the best shop I've ever used! Alisha in the front office was extremely friendly and went out of her way to make sure we were comfortable. Both Ruth and Justin were extremely attentive and knowledgeable when explaining the details of our problem. This shop went above and beyond in every single way! If you're interested in finding an honest shop that delivers top notch service then I definitely recommend Caliber! read more

I called and spoke to Sherry who was extremely helpful in getting me in for my appointment very quickly. Stephanie was assigned to my claim, she was extremely thorough and explained everything to me and answered all question. The entire Caliber Collision team was informed I was working on a tight deadline and each of them made sacrifices to ensure my car got back to me in 5 business days. I highly recommend their services. read more

Red Carpet service. Friendly, respectful employees. Completed my car - better than new! Kenny Nelson is an outstanding service advisor. Highly recommended. read more

Jordan and Johnny made getting my car fixed so easy! They were fast, friendly and kept me updated throughout the process, and my car looks good as new! Could not be happier with Caliber Collision! read more

Johnny was very well with communication during the time my car was being repaired. My car looks awesome and I am super satisfied with their work. 10/10 recommend. read more

I had an overall amazing experience from the start to end at caliber collision. I was in a minor finder binder with my 2018 Honda Accord and a friend suggested that I got to them and I am so glad I did. Johnny did a great job explaining the process, contacting my insurance, communicating with me during the process, and going over everything when my car was complete. My car looks brand new, you can not even tell that anything happened. They cleaned and vacuumed the inside of my car and helped me handle everything with the rental car, I couldn't have asked for an easier process and would highly recommend to everyone and anyone. read more

Repair was promised to be five day and it took five weeks. They promised to keep us updated yet if I did not call them I would have been completely in the dark about status. Multiple excuses about new employees but evidently they don't even monitor the new employees. The worse excuse in the world is, we have new people, as it means management is failing the new people as well. By not monitoring the training progress of the new employee yet blaming the failings on the new guy, what management is saying is we don't care if we provide bad service. And going forward we hope the new guy gets better. This is what caused the failings of many companies and if Caliber expects to serve the community than they better start serving the new guy. read more

This was my first time taking my car to Caliber Collision to repair a dent. One thing I have to say is that their service is exceptional. I would give them five stars times 10. Johnny was very professional. He provided a couple of approaches on how to get my car repaired in the quickest and most cost effective way possible. I want to thank Johnny for his expertise in getting my car in and out with as little stress as possible. I thought I would have to leave the car in the shop for a week for the repair. Surprisingly, it was done by the end of business day. I am beyond thrilled at how the car looked when I went to pick it up. Thank you for your exceptional service. I would definitely recommend Caliber Collision for any auto body work. read more

I was recently rear ended, and I was looking at reviews where to take my car in for repairs and saw all the positive reviews, but I wasn't in a hurry because it was minor damage. So, I decided next time I was in the area, I'd drop in and see if they had any appointments available. Right away, Johnny was so incredibly helpful! I explained my situation and he scanned my paperwork, ordered the parts, had me on the books for the following week, and recommended I go get my rental car booked now just down the street. Johnny kept me in the loop the whole entire time. I had my car back within a few days and it was the most pleasant and easiest car repair experience I have ever had. He handled my car rental return for me. And they even had the interior detailed (and I had just had a Disneyland trip with kids and dogs so the inside of my car was pretty awful) and when I went to pick it up, I couldn't find a single dog hair! I know with COVID going on and how car parts are on back order, I expected it to take way longer. Johnny mentioned that they were booked a few months out, but I was grateful that they could squeeze my car in. I hope I never need car repairs again, but if I do, I will definitely be taking my car here! read more

Johnny was amazing! He kept us updated throughout the entire process and had amazing customer service. He was very personable as well. I highly recommend Caliber Collision and if you can, ask for Johnny. The lady at the front counter was awesome as well. Thank you Johnny and Caliber Collision for all your help! read more

Ken was amazing through my entire nightmare process of dealing with the insurance company to fix my car! The work they did at Caliber was perfection...my car looks as good as new! I highly recommend them and will definitely be back if I ever need them...but I certainly hope that I don't read more

Just stopped by to ask for an estimate on a black mark on my vehicle. The manager, Michael, sent somebody immediately to buff it out to see how bad the dent was. All black marks gone and they wouldn't accept money from me. So go see them, they are professional and helpful! Everyone should also know that a small 6 inch dent is actually a huge job, as the whole siding and rooftop need to come off in order to make it perfect and sealed so the paint won't peel! Thank you again Caliber Collision!!! I'll be back..... read more