I usually don't leave a review but the customer service was phenomenal. Elena was nice,…read moreknowledgeable, and extremely efficient with helping me with a minor scratch. I spent maybe 15 minutes total at the shop and the hospitality of all the employees was great. I would go back if my car needed work. Highly recommend!

The staff was amazing here , they could tell I was nervous to drop my truck off and repair a small…read morescratch that was driving me nuts, they were very reassuring , friendly and confident that the Techs would make it brand new again! Job well done , would return here again!

We were 3 days from moving out of state and my son's alternator goes out. Sultan was quick to get…read moreus in, prioritize us and get the work done at a very reasonable price. It is nice to find good, honest mechanics that you feel you can trust. We had the car back by early afternoon.

My experiences with them are always excellent; they are skilled at diagnosing issues, provide fast…read moreservice, deliver high-quality work, and offer very competitive prices. While I certainly don't hope for my cars to break down often, I will always come to them whenever they do.

Both of our cars had, at various recent times, the driverside front fender pop off its clips. Each…read moretime a (different) person gave the fender a little chiropractic adjustment to get it back in place, and didn't charge us for it. The second time my car also needed some touch-up paint. Danielle told me what to order from Amazon, and, again, quickly applied the touch-up paint without charge. Surprising and delightful! These are stand-up people who'll get my business when I need something more serious done.

Brought my car in for an estimate for a scratch I did while backing into a parking space. The…read morewoman comes out and says it will be at least $3,000 to paint one door panel. Then she states, "I am an honest person and I will be honest with you, you should tell your insurance company someone keyed the car and then you will pay less and it won't go against your policy". I said, "that is insurance fraud and I am not going to do it." She then said, "it's not fraud, because you just told me someone keyed it...didn't you." I said NOPE and drove off. Insurance companies BEWARE of this shop. Oh, I failed to mention that my wife was in the car with me and overhead the entire conversation where the shop instructed me to file a false claim with my insurance company. AVOID THIS PLACE.

I was super stressed about the unavoidable body work I needed done on my car and after a few weeks…read moreof getting quotes from other places, I was incredibly relieved to find ACP. I had not been in an accident for over a decade so it was very nice to have Steven on my side. He helped me understand and deal with insurance, he explained each necessary repair and overall he made me feel like he actually cared about delivering excellent service. My car is looking better than when I first bought it, and it was done even quicker than expected. They did excellent work, had great communication and were completely respectful. Would definitely recommend!

Thanks for great personal kindness twice! I came in and you got a mechanic to open my stuck trunk…read morefor me, and another time you ordered two small parts for my broken hood cover support. These are small tasks that you could have charged for but did not, and it meant the world to me and I will be back and give you a great review. It was so important for my car functioning, and in Portland these days this is exceptional and so refreshing. I really appreciate your business approach. Thanks, Ruth K in Portland

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

If we could remove the FAKE one-star reviews here the total would be more accurately 4.5-5. If I…read morecould give them six I would! I also recently realized they take the time to report servicing and repairs to CARFAX ; something the dealership won't do which will affect my resale value ! I began taking my 2015 Volvo here for oil changes rather than the dealer and found them to be faster and about half the cost (I have a computerized system the usual quick oil change places can't do, not even top offs). I also asked them to make repairs I was quoted by dealership, again faster with full explanations and about 2/3 price. Nearly a year later, when I needed regular service, they got me in quickly and not only did the job well, but said they looked at the previous repair they did and didn't like how it was wearing and REPLACED FOR FREE! I truly would have never known . Honesty almost unheard of these days! Finally, my starter went out and they were like calling family... reassured me and fit me in as an emergency appointment. When a strange warning light came on soon after they helped diagnose, covered appropriate guaranteed portion and charged a fair price for the other issue (I needed an auxiliary battery also). Bottom line is mechanics are like doctors and diagnosing/repairs are both a science and art... not always clear cut and depend on the experience, ability to listen, care and trustworthiness of the "doc". I love taking my car to Canyon Auto because I know they will work with me to figure out the issue, repair with quality parts, and stand behind those repairs with amazing integrity, and always with a smile even when they're run ragged. They're not in it to make huge profits, just a fair fee , which helps me too! I'm so glad I found Han and Jim, and wholeheartedly recommended to all!

I've had my autobody worked on. They did a decent job, but I believe I got charged for stuff that…read morewas unnecessary, e.g., removal of headlights that weren't connected to anything they were working on. I actually had them remove the charge for one of my headlights. But, I gave them the benefit of the doubt and assumed ignorance on their part and the possibility that they removed at least one of the headlights because "that's what the computer said to do". You know how that works? These independent non-specific-vehicle-certified shops get these computers that tell them exactly what to do so the techs don't have to do a lot of thinking? It sometimes compresses the time they work on your car, but it could cost the consumer extra stuff that you wouldn't otherwise had to do even if it's quicker. Of course no one is as quick on working on your car as a technician/mechanic who works on the make and model of your car all the time. Then there was the overspray on surrounding areas of where the work was being done which I had corrected later on. They also employed the worst cleanup job I've experienced from over 8 autobody shops I've had various cars worked on over the years; it was dust material inside my car and all over the other parts of the body that weren't worked on. They couldn't even just wash it down. There was more from the vent when I turned on the AC. But, their labor rates were downright cheap compared to many for this type of non-dealership-type work. So, if you're just into cheap labor and don't care about getting nickel and dimed on other stuff you don't really know about because you don't really know much about cars, then by all means this is probably not too bad of a place. Either way, I don't really trust independent auto repair shops that also sell used cars on the same lot. There's always something shady in those places. Also, if you live in the Tigard area and looking for someplace close by to get DEQ tested....DO NOT GET YOUR DEQ TESTING HERE! Let me remind you of the cost for DEQ testing: -DEQ Centers = $25 DEQ fee + vehicle registration fee -Canyon Auto Repair in Tigard = $90 + $25 DEQ fee + vehicle registration fee. If your check engine light comes on while you're there and you want these guys to just do some troubleshooting they're going to charge you for that. And, if you're sucker enough that you also want them to repair said problem they probably created to generate business then it's going to cost you even more.

The service here is amazing! I went in for a free estimate on a small job. Dan took a look at my…read morecar and said " let me see what I can do". In 5 minutes he had finished the job ( removing some white paint from my black car) and did not charge me. Awesome! I will be back whenever I need auto body work.

They did an excellent job on our car. The communication with Steven was excellent from beginning…read moreto end. He even offered to stay late and personally clean our car so we could get it back in time for a scheduled trip. I hope we never have a need for a body shop again - but if we do - or our friends do - Steven will be highly recommended by us.

Johnny was great and very professional. I've had a few body shop repairs that didn't come out this…read morenice. I would put his work up against anyone. The fact that he saved me a bunch of money and time was icing on the cake.

I'm satisfied with the work. The mechanics were professional, and my car feels much better after…read morethe repair. I just wish the appointment had started on time.

HUGE THANK YOU TO JOE! Not only was he friendly but super fast, and my parts on my BMW look…read moreperfect! 5++++ stars!!

The owner was very kind ! Did my quote in a very timely manner ! I can tell it is a small business…read moreand I appreciate that so much ! He even backed my car up since his parking lot was a little tricky to get out of ! Just top notch service! Great location! Will definitely go here in the future ! Highly recommend!!

I recently had the pleasure of working with Precision Auto Body, and I can confidently say that…read moretheir service exceeded all my expectations. After an unfortunate rear end accident involving my 2024 Kia Sorento SXT X-Line and a texting 17 year old in a POS Genesis, I had to deal with a rather frustrating claim with State Farm not wanting to use OEM parts and cut rate labor rates. However, the team at Precision Auto Body made the entire process significantly easier, handling everything with a level of professionalism and dedication that truly impressed me. They went above and beyond to ensure that I didn't have to worry about the intricate details of my claim, giving me peace of mind during a stressful time. A special shoutout goes to Sarah Branscrum, who was an absolute pleasure to work with. Having worked with Sarah professionally in the past, Sarah was incredibly welcoming, thorough, and organized and treated me like it was her own personal vehicle. She took the time to explain every step of the repair process and how she would help navigate the claim with State Farm, ensuring I was kept in the loop throughout the entire process. Her communication skills are top-notch, and her positive attitude made all the difference. It's clear that Sarah truly cares about the customers she serves, and her dedication was instrumental in making this experience as smooth as possible. Another key person I want to highlight is Aaron Stoller. Also having worked with Aaron professionally in the past, Aaron worked closely with me to handle the repair side of things and ensured that my car was restored to its original condition. He demonstrated immense expertise and attention to detail, and it was obvious he takes pride in his work. Aaron was patient and answered all my questions, and he provided clear timelines and expectations so that I knew exactly when to expect my car back. His excellent customer service made the whole repair process stress-free. The quality of the repair work was impeccable, and my vehicle looks as good as new. Precision Auto Body took great care to not only repair the damage but to ensure the overall finish and appearance of my car were flawless. It's rare to find a business that combines exceptional craftsmanship with such a high level of customer service, but Precision Auto Body truly does it all. In conclusion, I highly recommend Precision Auto Body to anyone in need of auto repair services. Their professionalism, attention to detail, and commitment to customer satisfaction are second to none. Thanks to Sarah, Aaron, and the entire team, my experience went from stressful to seamless. If you're dealing with a frustrating insurance claim or just need top-quality repairs, look no further than Precision Auto Body!

My parked car was hit by another driver early April. Randy and team got estimates taken care of…read morepromptly and got the car towed in for repairs. They were able to squeeze the car in an open window which moved a late may start date into a late may repair date; was almost done the first week of May but final QC showed a wiring harness issue. Communication was amazing and follow up updates were prompt. Even when I picked the car up and issues arose the following day, Randy and team were quick to get the car returned for diagnostics and repairs and was able to turn that work around in a few days. The car came back clean inside and out and looks good as new. They even ensured that any further issues arose related to contact them for their lifetime service warranty. Great values all around and highly recommend Precision for your auto repairs. They don't accept Geico btw.