They drop the ball. I had a quote done by them. They said they would be back in contact with me…read morewhen they had parts. No call back after three months. I called back. They said they would have their rep call me back. No call back. This is a couple guy operation. I hear people talk good about them. Not my experience. Hope the best for them.

Fantastic service, fair and transparent pricing, and service was completed as stated. Added bonus -…read moretheir little beagle in the lobby.

Had to take my car twice. Both times I was very well serviced, as was my vehicle. Repairs were…read morecompleted as promised and even cleaned the interior before I picked it up! Friendly estimator, accommodating and polite. Front desk answers phone swiftly. Highly recommend.

Best body shop out there! I had a seizure while driving so totaled out my car. They took care of…read moreall insurance paperwork and when the insurance called me they mentioned they love working with Washington Auto collision. They made it easy to retrieve all my personal items from my vehicle several days after I recovered.

Their customer service was so poor and their estimates were so overpriced, I did not have them do…read moreany work on either of my vehicles. They were only interested in accident claims where they could charge more to the insurance companies. If it's not involving an insurance claim, don't waste your time.

So thankful to have my car back and it looks fantastic! A big thanks to Miles for managing the…read morerepair and keeping me updated throughout the process, and to the shop for setting me up in a loaner so I didn't have extra rental expense. Everyone was super nice and made this experience very easy to deal with. Working in the insurance industry I can assure you, it doesn't get any better than this! Thanks again guys!

Great Job on my 2023 ZL1 1LE Camaro. New paint looks like glass I can't tell it was repaired. When…read moreI brought the car home my wife was amazed as well. John Estimator/CSM and Josh General Manager Treated me with professionalism and treated my car with a mind for the highest quality possible. The work performed is flawless. Hats off to the techs who performed the repairs. My car is back to good as new even given extensive repairs! All members of this staff from front desk to management through techs amazing to deal with. I'd recommend this specific Valley location to anyone I know.

My wife and I came to this business after a different repair shop, recommended by our insurance…read morecompany, set up an appointment and then the estimator left for a different appointment, telling us to wait around for 30 minutes for him to return...nope. We are VERY happy with our decision, the staff here is fast, friendly, and accommodating. Their work is excellent and they stuck to their schedule. We saw the insurance costs and I felt the prices were very fair. I would absolutely recommend these folks to anyone who needs work done. We had a 5 Star experience! Respectfully, Nate Ellison

Our vehicle was in an accident. They had the vehicle for about a month due to parts on back order…read more When we got it back it looked perfect. Had an unforeseen electrical issue a few months later. This ended up being related to the accident. K & M took care of it and we were reimbursed by them for the diagnostics that were done at an electrical shop. Great work, great service, have recommended to many!

I took my SUV here after my wife was in an accident. Took the car there to get a quote, two price…read moreoptions depending on how damaged the door was. It took less than a week for turn around, the paint looks amazing I forgot which side was damaged. Great body shop with nice employees.

Couldn't ask for a better experience. Gerber Collision & Glass did a fantastic job repairing the…read morerear bumper of my car and in record time. Looks brand new! Tina went above and beyond helping me get everything set up with the insurance company and even the rental car. 5 out of 5 stars, gold medal, whatever the highest award there is - they deserve it.

I needed some body work done on my car after an accident. I called around and most places said I…read morewouldn't get my car fixed until April. I called Gerber on a whim and they happened to have a cancelation, so I was able to get my car in sooner. The front desk lady who handled my call was super helpful and kind. I brought the car in on a Monday and my rental car was handled by Gerber. I didn't have to do a thing besides show up! I received regular updates on the car and they had it done in 4 days! Everyone that helped me was knowledgeable, honest and kind. I couldn't have asked for a better experience. I will definitely be using Gerber on Argonne for any future car needs.

Had road chips repaired on my 2017 Macan which is midnight blue. Came out perfect and like new…read more Prices were very reasonable considering the work. Brought my car in quick and completed in a very short period. Worth every dime.

All ways great service an awesome people working there don't over charge get work done in time Lee…read morematter

I wanted a scratch on my bumper fixed, that's all. They…read morescrewed it up the first time, so i made them do it again. What i received was: 1. A CROOKED BUMPER. 2. A LOOSE (and leaking) TAIL LIGHT. 3. A LICENSE PLATE THAT FLAPS IN THE BREEZE & CAN'T BE TIGHTENED. 4. SEVERAL MISSING CONNECTORS (a few replaced by hex bolts, WTF?) 5. BUFFED OFF ALL OF THE PAINT FROM THE SPOILER (i told them to clean up their mess this time, and so they over buffed it. The scratch looked better than all of the above problems, they are terrible. DO NOT LET THEM TOUCH YOUR NICE CAR, YOU WILL REGRET IT. The manager is a professional liar. He will nod and tell you whatever you want to hear and then turn around and cut corners. I wish I could give them 0 stars, 1 star is too high.

I have used them for years and they have done a awesome job fixing my trucks. I have sent my…read morefriends there also and they had a great experience also. Awesome job at a reasonable price.

Repaired side front bumper from self caused pole damage. Excellent service and repair. Staff…read moreoutstanding in terms of explaining costs and repairs. car was super detailed upon pickup and did a favor by buffing out incidental back bumper scratch. would go there again, if needed. Vehicle is a 2020 Lexus SUV.

My car needed a fender repair and i come to pick it up and Not only did they do clean work, they…read morehad fixed my blinker and some inner side panels that were beginning to peel. Friendly professional service. Above and beyond! Highly recommend!