Terry's Body Shop Inc. has some seriously good folks…read more This past weekend, we were on our way home and hit a deer. While there was no visible damage, we immediately started to hear the sound of metal on metal screeching as we drove - not a good sign. We hoped to dislodge anything by driving and stopping a few times without any luck. Out of the blue, two gentlemen in a truck pull over in front of us - they could see we were having some trouble. They led us into town to to Terry's Body Shop. Unfortunately, the shop had just closed - but we pulled in right as the last staff was just about to hop into their cars. They checked to see if we were alright and we told them our story. Within minutes, they were on the phone chatting with Terry, the owner. He was already home, but decided to come back to help us out. 30 minutes later, Terry had our car up on the lift. Within minutes, he had diagnosed and fixed the problem. Without Terry and the amazing staff here, we would not have made it home. Thank you so much. Terry and his staff proved this evening that there still are good folks out in the world.

Aaron went above and beyond fixing my tailgate on a Saturday. Normal people, problem solvers!read more

Big shout out to Chris M. for turning me on to these guys. LCC is, by no means, close to my house…read moreOR on the way to the office. My car was rear ended and I was fearful of taking it to a body shop that didn't have excellent painters. I am very particular about this car; it doesn't even come out in the winter time once the salt hits the road. Chris assured me that LCC can do paint and I would be fine going there. I have to say, from the time I went to get the estimate, I knew I was going to be happy. I worked with Bob Simpson, who was very thorough in compiling the estimate and explaining their role in the claim process. He took a number of photos, crawled under the car to get additional photos, and completed a helluva lotta forms. I dropped the car off and was kept abreast of everything by Skip, who is the owner (I didn't know it at the time, since he didn't introduce himself that way). When I went to pick it up, I did the standard inspection and walk around to see if there was anything that looked mismatched. I did this for a good five minutes and couldn't find a flaw. They were even nice enough to buff out a scratch I placed on the car while backing my road bike out of the garage. These guys are awesome, and if you value a good paint job, outstanding service, and very clean body work, you'll gladly make the drive to Purceville. It was well worth it for me!

Poor customer service. Did not fix my truck correctly and had to return it. Said they would buy…read moreparts and did NOT buy them nor call back. Pretty sure they got Stevie Wonder doing a finally qualify inspection before calling the customer back. Go to Terrys or some other place.

Excellent craftsmanship received to repair our 4WD 1998 Chevy Astro Van. (The front end was…read moreseriously damaged.) Their price was reasonable (we paid cash for this project), the staff very pleasant, and helpful. When followup was needed after inspection (replace a light bulb), immediately replaced it without any argument. These folks treat their customers well. Recommend them!! Their website is http://www.craftsmanautobody.com .

Took our car in to get an estimate (no appointment). Guys were working on other cars but gave me a…read morequick minute to show I'm a valuable customer. I planned to go in, make an appointment for an estimate, and come back another day (since that's how most places work) but their flexibility and personable atmosphere gave me the ability to explain exactly what was going on with my vehicle. They had a couple choices to fix the problem, and since they had a minute they tried one remedy on the spot, and it happened to work like a charm. I know that they might not be able to do that in the future, because obviously there will be other customers before me next time, and manpower is a tricky thing to juggle for a small business, but I do appreciate knowing these guys will accommodate spur-of-the-moment ideas if they have the time and experts on-hand at that minute. It just seemed to me like they had every right to make me wait or come back another day, but they wanted to help me more than "show me protocol" the way some places do. I was out of there in a half-hour, and while I don't expect them to do that kind of generous gesture in the future, it is a great feeling knowing they're on my side. I feel like I'm on the defensive as soon as I walk in to other places. Not here! Also, I've found the prices to be better than fair. These guys are the best.

I came here for a second opinion after visiting a different highly rated auto-body shop in…read moresterling, who gave me an extremely high estimate for a couple door dings ($3k-$12k !). I don't know what their deal was, maybe they were trying to convince me to go through insurance so they could price gouge them. When I mentioned I had State Farm they immediately started complaining about how State Farm fights about every line item, which causes the whole process to take months to resolve. Anyway, CARSTAR was totally the opposite. They gave me a much more reasonable estimate - $1800 and one week, which was exactly accurate. Since the estimate was much lower I decided to not even involve State Farm and just pay out of pocket. The work was excellent and the communication on point throughout the process.

they zip tied my windshield wipers together after breaking them. now I almost die everytime I drive…read morein the rain because I can't see and it scratched my new windshield they had to replace. returned my car with electrical things broken that weren't. my horn doesn't work now so I can't pass inspection. there was tape left all inside my engine. the parts are already coming apart from body work done. would never recommend them and had to go to another shop out of pocket to get it inspected and taken through the insurance process again since this shop sucks so much. And don't get me started on the manager and his inability to call back when they say he will. it's a shame I can't include photos but I left a review on google as well if you want to check it out.

R&R was friendly, fast, and fair. They were very responsive and helpful, and came out to me to fix…read morea deep scratch on my rear quarter panel at a good price. They did a great job and I'm happy with the work -- the color match looks great. He even ordered a replacement wheel arch flare for me and is coming back in a few days to install it. Edit: it's been almost two weeks and I still haven't received the wheel flares.

They were quick to repond to my request and it was done before 24 hours had past. I possible could…read morehave gotten a better deal, but the response time and convenience was top notch. It looks like the damage never happened and so I'm very pleased with the work.

The only place I will take my care to be worked on , repaired , and maintained…read more Honest from when you set foot in the office Will recommend to everyone I know .

The people that work here are nice "sometimes". However being nice has yet to fix my car. I have…read morepaid well above initial quote, and it took 3 times longer to rebuild my engine than was said. Since day one my car hasn't run right. I took it back after the engine light came on two days later, and they said "sensors are not included in the three year warranty". "It will be close to anther $1000 to fix the sensor". I didn't know they used old sensors for a rebuild engine. Rather foolish if you ask me. My car also runs rich, burns a bit of oil, and drinks fuel. It also chokes itself out, and stalls constantly. That's a lot of money to pay for a vehicle that barely runs. After paying them almost double what I should have; they ask for more money every time I go in to see if something can be tuned, or fixed. Which leaves me to wonder what the warranty actually covers. I can see where they've done good work, so I'm simply asking them to do their job. It has however been a very unpleasant experience, and a waste of money. A crate engine would have been much cheaper without the headache. Also a year later, and only 6k miles put on the engine; it ended up blowing completely, and needing another rebuild. I have yet to hear back from the shop about my car. I have also witnessed many other distraught customers while sitting in the front office with the same issues. (They need more money to finish the job. Taking too long. Not a good product. Failure to communicate) it's an alright business if you're looking for something simple like a machined head, or manifild cleaning (which I've had done) It is not so great if you're asking for anything more. Save time, money, and take your engine/car elsewhere. Taking my car to them was the worst decision I've ever made. They are downright thieves. And they've changed the name of the company, and got rid of their facebook page which got rid of all their other bad reviews.

Had a phenomenal experience with Bodyworks. The team was friendly and helpful when I called to…read morearrange the tow, and Sean, the driver, was exceptional, professional, courteous, and engaging. He carefully documented the vehicle with photos and handled everything smoothly. I'm very grateful to the entire Bodyworks team!

Great customer service, and a wonderful job fixing damage on my car. I recommend going and taking…read moreyour car there for any repairs. There can be a long wait times, depending on the damage of the vehicle.

Had a dent in my Tacoma tailgate. When I got it back it looked perfect. Service, communication and…read moreprice were awesome. Will gladly use this company again, even though I hope I never need them again.

Amazing service and incredible customer care! Highly recommend! Have had 3 of my vehicles in for…read more dent repair and all were restored with ease.

Also known as Joshuas Mobile Dent Repair Phone Number (571)…read more442-3833 or (561) 465-5124 Address in Arilington, VA and also has a PO Box in Centreville, VA. Goes by multiple names: Josh Marks, Josh Kevin Marks, Joshua K Marx, Joshu Marks, Jushua Marks, Joshua Frank, Joshua Kevil Marks, Joshua Mark He charged me $1,850 to destroy my car and leave in about 1 hours time. See Pictures. His work voided a recall on the paint for my car. He refused to provide me with a detail list of what he did and where he touched up areas so that I could have some of the car repainted. This guy is full of lies, continues to jack up the price, leaves you hanging saying he will come back to fix it. When asked why he didn't fix the dents, he said "That's more money!!". I'm currently seeking legal help to get my money back including damages costing over $6k due to the fact he voided the recall on my car. Kept all the text messages from him trying to tell me I owe more, then admitting he was wrong and that he would pay me back in installments.

Terrible. The quote was fine and he and his partner showed up on time. Then everything went wrong…read more He does the job in two hours, and suddenly the price almost triples from $675 to $1800. He was very aggressive that he was doing me a favor. Unfortunately even after he was paid, the car was not fixed. Somehow the headlight and turn indicator where he had worked now did not function. Then the liner inside the wheel was not properly secured, so my wheel was grinding when I went over bumps or turned too far left. He agreed to fix those things only to stop responding to multiple messages and phone calls.