Everyone was great and they kept me informed!!! Car looked amazing!!! I would highly recommend!!…read moreKelly

Top-notch customer service. I hit a deer. The damage seemed insanely comprehensive. Crash Champions…read moremade it easy to schedule my visit online. When I arrived, the receptionist quickly reviewed the info with me, took a look at the car, then gave me a useful overview of what to expect from the process including tips like: Don't forget to snag your EZPass, garage door opener and phone charger! She helped me through the rental car process and made it easy to return the rental by simply leaving the keys at the desk when I came to pickup my repaired vehicle. I received regular notifications throughout the process, starting with a projected completion date, then regular updates as the parts came in and services were completed. (The work was done with impressive finesse, and the completion date was so early that I saved hundreds when returning my rental car early.) There were some really nice finishing touches along the way too, like answering all my questions and concerns when picking up the vehicle (zomg, went a long way in easing the anxiety experienced around losing my vehicle for a time after the crash), printing a second copy of the bill so I could stick one in my records and send the other along with the certification required by insurance, and exceptional after-care in answering questions that I had a few days after completion. Absolutely exceptional! I highly recommend.

Truly wish a 0 stars was available,…read more Let's start the story, I rear ended a vehicle causing damage to my cars front end. So I brought my car to bob Hastings collision since they have a geico agent inside. Very convenient. They do the repairs on my car takes 2 weeks which is fine I understand how busy shops can get. I pick up my car from the shop, front end looks great, drive it home. Literally on my way home from the shop pulling into my driveway part of the coil of my strut fly's off the car and I hear the metal hit the ground. I immediately call the shop and inform them of what happened and they request I bring it back in for them to look at. So that brings us to today I drive my car back to the shop, the only place I've driven since the accident. Show them what fell off. The shop claims they did not touch any of the suspension so it's not something they did. The geico agent comes out and tells me this is not related to the crash that I was in. "It was just bad timing" So you are telling me that a piece of my car fell off right after the repairs from the accident I was in. And this has 0 to do with the accident and I would have to repair the struts not through insurance. What really happened is the geico agent didn't even bother seeing if the damage affected the suspension and the shop never repaired it so since both missed it it's on me. I will never go back to this shop and I hope that none of you do either it's a complete scam. 0 stars

My 14 year old Prius looks like new. They gave me a ride home, had the car fixed on time at the…read moreexact price of the estimate, and even washed and detailed it. Excellent customer service. Definitely would recommend.

Al is absolutely wonderful--I brought my car to him after an accident and he repaired it PERFECTLY…read moreand efficiently. I had, without a doubt, the best repair shop experience I've ever had at this location. Definitely recommended.

The summer of 2017 was, unfortunately, a very "active" time for my new car. First, a run in with a…read moredeer, which left my driver side fender, hood and grille quite a dented, scuffed mess. I took it elsewhere by picking a place listed by my insurance company that was close to my job and convenient for me. It looked terrible upon completion. I couldn't believe how bad my previously new-off-the-lot car looked, as well as the attitude I got from the owner when I called about it. I wish I had seen Al first, because wow, what a hassle (after the initial collision center botched the job I had to go through the whole process of filing a complaint to my insurance company, having an insurance adjuster come and examine the car and the repair job, dealing with the first collision center, etc.). Then, while I'm dealing with the annoyance of this, someone kindly hits my passenger side door in my work parking lot, leaves a huge dent, and then (I suppose) quickly drives away hoping no one saw their hit and run. Sigh. I am in the verge of ripping my hair out at this point, and cursing myself for not wrapping my car in a huge bubble. Seriously, insurance deductible and time-waste nightmare. Sooooo.... After calling the place where I actually purchased the car, to ask them if they had any recommendations, I was referred to Al Raymond. Turns out his shop is right next door to my dealership. Al took me in to see the car that day and assess the damages. He patiently listened to my tale of car collision repair woe, let me vent about the first repair, and agreed to take on re-repairing the initial job and the second injury to the passenger door. He seriously bent over backwards to make life easier for me, even helping me get it rust-proofed again (after the repair was done) with Ziebart. He also got my car in to have its regular maintenance work done at the dealership to save me another trip. He was so helpful. AND .... most importantly ... the difference between the initial repair job to the front end, and Al's repair, is like NIGHT AND DAY! He had to take the hood off, wet sand blast it, re-paint it all, etc. It seriously looks brand new (which it should, because it was!) Al understood this and did the job right. And my passenger door (2nd collision) looks fantastic, too -- just like it did before someone hit it. The interior of my car was vacuumed and cleaned up, as well. A+. If I ever need any collision repair again (god help us all), I would go to him in an instant, even though his shop is a bit out of my way. He is worth it!! Thank you Al, and thank you also to everyone on your team/staff. I'm so happy with the repair. You guys are the best!

I've taken my car here on multiple occasions and simply put, these guys are amazing. Fred is a…read morepleasure to work with and the girls at the desk are so very sweet. I would recommend Sofia Collision to anyone and I have!

This business is under new management and could not be any better. Chris and his staff are auto…read morerepair experts that really do it all at this shop. Collision repair, paint jobs, inspections, and basic auto repair is all a part of their repertoire. The place is clean, organized, and ready for you to show up and do business with these friendly car experts. I highly recommend Sofia Collision as the very best place in the area to have your automobile serviced. I give these guys 5 perfect yelp stars.

It is amazing to find a gas station that still has expert mechanics and the equipment necessary to…read morerepair cars. In addition, everyone I've met there is enthusiastic about tuning, service and maintenance. One of our cars is an EV, but they have willingly helped with a blown tire, and for our internal combustion cars, it's great being able to buy Sunoco 94 octane gas at a price that is lower than surrounding stations. I like the people who work at the station, have confidence in their work, and highly recommend them.

Updating my review. I'm not sure what's happened from the first time I went there but ever since,…read moreI've called them for auto repairs they can't look at the car for at least a week. They had great service/prices the first time and got the car in a completed in a few days. I don't even call anymore because I can't be without a car for over a week.

Amy was amazing, she kept me informed of my cars repairs and answered all my questions in a timely…read moremanner. She is a gem.

Amy was great to work with made sure everything went smoot with picking up and dropping off the…read morerental car I was using. They did a great job fixing my truck!

From the moment I called Cary to explain my car issue to the Moment Jeff explained to me exactly…read morewhat was wrong with my transmission was a Positive experience. They accommodated me & drove me to work the day I had to leave my car. . Also they worked with me on the total price which was very helpful to us!! I definitely will be back if need further work done & absolutely will tell family & friends!!!!!

Joe did an amazing job! I needed service on my car and he was kind enough to put air in my tires…read morecomplimentary! He was very nice and very efficient and I would definitely come back here! Great quality car service for sure! Unlike other places that have you waiting for hours or for some services days-my time there was very short but very great!

Of course this is a service that we rarely WANT to get. We seek it out usually because of a mishap…read moreof some sort. My car got a nasty "ding" on the hood- honestly no idea how it happened. I submitted an online request for an estimate and all went well from there. The staff was very helpful, the communications were great and most importantly the job was very well done! Very pleased. Should I ever have a mishap again, I'll go knocking on their door!

The staff here is super friendly and easy to work with. I was impressed with their communication…read moreand personability. They did a great job fixing my car and even cleaned it for me! In the past, I've gone to the Gerber on Monroe Ave. However, this time they were very busy so I wasn't going to be able to get in for quite some. In any case, that led me to this location and I was equally if not even more pleased!