I am writing to share the excellent experience I had at your Caliper Collision location on Ladson Road today. While on my way to the dealership to have a small scratch on the front bumper of my new vehicle looked at, I decided to stop by your shop instead. After being greeted professionally by the front desk, LJ came out to assist me. He thoroughly explained the repair process and, along with another gentleman, even attempted to fix the scratch on the spot. Furthermore, LJ was incredibly patient in answering numerous questions from my inquisitive four-year-old grandson. LJ went above and beyond my expectations. If I ever need collision repair services in the future, I will definitely use Caliper Collision on Ladson Road. Please extend my sincere thanks to LJ for his outstanding service. read more

We came in because we had a broken mirror that another car place would not replace and they referred us to a body shop. Caliber Collision helped us quickly and was very polite I would definitely recommend giving them your business read more

The quality of work Caliber Collision did was great! Looked better than when I originally got it!

I took my daughter's car here for some front end damage, which entailed replacing both headlights , bumper, and a quarter panel. It took them over three weeks to finish the job. Part of that wasn't their problem because most parts are on back order. But, communication is very poor there. They gave my daughter an interim headlamp and got one replaced. They told me that they'd call me when it's in store and would do a quick corrective replacement. Well, I've called them left messages and no call back. They even charged my insurance company for another light and it's still not replaced. read more

Many thanks to Athena and Leo for getting my vehicle fixed quickly and correctly! All of my concerns were addressed and resolved! If I need any auto body repair services in the future, I know that I can rely upon the great team at Caliber Collision on Ladson Road in Ladson, SC! read more

I would definitely return for any future repairs. Staff were knowledgeable and had great communication. The body work was amazing! I was impressed. The work was done in a timely manner as they stated and comes with a warranty. My new go to place for auto body work read more

Caliber Collision on Ladson Road in Ladson is a great place to go for all things auto repair. The location is very convenient and easy to access when you are in the area. They make the process very easy when you need help. The professionals here know what they are doing and work hard to make sure that everything is done properly. read more

Caliber Collision - Caliber Collision - Body Shops Near Me - Ladson, South Carolina

I had my Honda repaired here and they were amazing! Not only were the repairs perfect. They even washed and vacuumed my car. I would definitely recommend them!!! Thank you Caliber. read more

My Tahoe was damaged in a car accident... Front and rear. They repaired it on time without issues. Staff was pleasant and professional.

In this day and age of accepting poor service as the norm, Caliber Collision in Ladson, SC has put that acceptance away. The entire staff is courteous and very tuned in to their profession of auto body repair. The communication throughout the repair process is phenomenal. Their repair work is nothing short of awesome. They repaired my Mustang in a shorter window than anticipated and got me back on the road again. They even came on Saturday (normally they are closed), so I could pick up my car. To me, auto body repair comes down to one thing, Can you tell that the vehicle was in a wreck. After seeing the repair on my car, I can tell anyone, "absolutely not." Further, when an alignment issue occurred following the repair, Caliber Collision stood behind the guarantee and made it right. In short, Caliber Collision is excellent from the top management all the way down the line. Quality people who give quality service. Not sure why anyone would look elsewhere for body repair. After all, having an accident is bad enough, why not let Caliber eliminate the repair heart burn. Caliber Collision is the definition of awesome when it comes to auto body repair. Tom Roth read more

If I could give this place a 0 star, I would. They have had my mom's vehicle over 15 weeks, told her they were waiting on one part that was on back order and had to be shipped from overseas. She finally went to a local dealership where she got the car, and the part was ordered and to Caliber in 2 days. But somehow...they then lost another part to her car and had to order a replacement without even looking for the missing part. Now they are telling her the part will not be in for ANOTHER month. They had not done anything to compensate her for her time without her car even though she is still making monthly payments, did not help her with a rental, did not check other places locally like she did for the part...and DID NOT LOOK FOR THE MISSING PIECE! Next...our attorney will be paying them a visit. DO NOT TAKE YOUR CAR THERE!!! You may never see it again. For all we know...someone is out driving it around instead since conveniently missing are not available. And don't try to get a hold of corporate. They will not answer or call you back! read more

Service is great! Friendly and helpful environment. Professional and supportive. Always greeted with a smile and positive attitude!

Service was amazing! the lady in the front was super sweet and kind. definitely worth my time.

Do not take your vehicle here for repairs! (Caliber Collision on Ladson Road) I went there. Was told I had to make a appointment for an estimate. Did so and returned three days later. Upon entering there was no one at the desk. Ten minutes later a Gal showed up. She proceeded to tell me the repairs were approved and to leave my car. I explained that the estimate hasn't been done yet. She says it wasn't needed as State Farm already approved the repairs. (WTF?????? ) I asked to see her boss. She responded with "NO". Then told me to leave or she would call the police. I left and called State Farm. They told me they did not approve repairs yet and would not without an estimate first. read more

Was a great experience. Great quality of repairs and friendly and helpful crew. Will refer for all family and friends!

Just called for an estimate. The receptionist was so rude. And said I could not pay out of pocket I had to pay through my insurance. Or quote we are not doing any customer payouts just insurance claims WOW read more

The people at Caliber were very helpful and friendly. They did an awesome job on repairing my car and getting me back on the road in a timely matter. read more

If they could get half a star that would be great! The associate had an attitude all morning. When I dropped my car off and asked for complimentary service, she acted like she didn't want to assist. I told her my rental was at Enterprise on Rivers Ave. and she acted like that was an issue. The shuttle came but it came from Old Trolley so when we drove off I said where are we going because my rental is at the Enterprise on Rivers, she said she couldn't take me to that location and had to drop me back off to Caliber. Got back to Caliber and told the lady what was going on and she's huffing and puffing with an attitude and said well let me go talk to someone. She went to the back room and came back and said since my car is already reserved and I signed the contract, they can't give me complimentary shuttle and that I would have to find a ride to Enterprise. IF I AM ASKING FOR COMPLIMENTARY SHUTTLE THAT MEANS I DONT HAVE A RIDE. IF I AM PAYING YOU TO FIX MY CAR AND YOU OFFER COMPLIMENTARY SHUTTLE SERVICE WHY YOU CANT TAKE ME TO ENTERPIRSE TO PICK UP THE CAR I ALREADY SIGNED THE CONTRACT FOR?? If I would've waited until after I dropped my car off to Caliber to go to Enterprise and handle everything there last, how if something would've happen there to where I couldnt have gotten the rental?? WOULD YOU ALL HAVE CAME BACK TO PICK ME UP??? I WILL NEVER TAKE MY CAR TO ANOTHER CALIBER AND I WILL NOT REFER ANYONE HERE! Have to make things difficult when it could've been simple! read more