I had an outstanding experience with Caliber Collision. From the very beginning, their team was professional, transparent, and incredibly easy to work with. They knew I was paying for my rental out of pocket, and I truly appreciated how mindful they were of my time. They completed the repairs earlier than expected, which made a huge difference. Their communication was exceptional. I received consistent updates throughout the process and always felt fully informed and taken care of. The estimate they provided was accurate, and they did a great job setting expectations by explaining that additional parts might be needed once the car was taken apart. No surprises, just honesty and professionalism. And Chad is amazing to work with! He went above and beyond to make sure everything went smoothly and that I felt supported the entire time. This was one of the smoothest repair experiences I've ever had. I would absolutely trust them again and highly recommend them to anyone needing auto repairs! read more

Every experience I've had with this shop has been a welcomed respite from a more than stressful situation. Not only is the staff knowledgeable, but they are friendly as well, which seems to be unusual here in Colorado. I was pleasantly surprised to be greeted by Robert, the general manager, when I arrived and he not only took the time to set my mind at ease, but started the estimate immediately himself while the front desk arranged for the rental company to pick me up. I come from an industry where management stays in their office, and at least at this shop, that is not the case at Caliber. It is because of this, and Robert, Jeremy, and Earl's attention to detail that despite my upcoming move, I will return to this shop and this shop only should I ever need collision service in the future. Thank you! read more

I noted three large light surface scratches on my new car across one entire side. I went to Caliber to get an evaluation and estimate to repair. I did not have an appointment but Ryan took the time to come out and view the damage. He offered to buff the area out on the spot to see if we could get resolution without more intensive treatment. I waited only 10 minutes and he restored my car back to new condition. He was extremely professional, gracious and rapid in handling my concern. I have another neighbor who also had a great experience with this location. Don't hesitate to give them a chance and know you won't be disappointed. I am really grateful to have this shop nearby. Thank you Ryan! read more

I have had the opportunity to use Caliber Collision on several occasions, with both my vehicle and my wife's vehicle. There is a very good reason as to why I have continued to use Caliber on multiple occasions. It's due to the quality of the work they perform, and even more importantly, the service that they provide. They stand behind their work, do what they say they are going to do, stick to good scheduling standards, and have always kept me totally updated over the course of a vehicle repair. I will continue to use Caliber Collision in the future, if the need presents itself again. I am happy to provide an A+ reference and recommendation for Caliber Collision. read more

We had to have some minor body work done to our Camry and right from our first contact with, and until we picked up our car, we were very pleased with both the quality of work and the also the courteous and professional way we were treated. In our present times, unfortunately, it is rare and unusual to actually feel like your business is appreciated or EVEN CARED ABOUT! Mark Dunning and everyone else we dealt with went out of their way to make sure we were informed and pleased with our experience. We will definitely be referring our family and friends to your shop. Keep up your good work! Thank you read more

What a well run business. A very friendly and professional staff. Special thanks go to service advisor Mark Dunning. He did everything I asked for, and then some. He also explained every part of the process and why it was advisable, and not advisable, to have certain tasks performed. I wish all businesses had dedicated and professional associates like Mark. I would not hesitate to recommend this business to anyone who needs auto collision repair, whether covered by insurance or not. read more

There are other collision centers that will do a better job and communicate better. Their delay was blamed on the holidays and parts delay. Would be nice to let a client know about possible delays before hand so they are prepared if they run out of car rental insurance coverage. Their manager, Robert, is rude and hung up on me. Please do not use the Highlands Ranch location on Colorado Blvd. read more

Robert at Caliber is one of the best customer service agents I have ever worked with. I picked up the car and they did great work. Then because he wasn't available when I picked up my car, Robert called me after 5:00 pm on a Friday to make sure that I was satisfied with their work. Amazing service and follow you. Robert if you ever need a new career call me. Your hired! read more

I couldn't say enough about the service I have received from this place. I had the pleasure of working with Losson White and he did all the right things. He was completely transparent with the quote and time it would take to fix my truck. They kept me up to date about how things were going and also got it done for a far lower price than I had been expecting! read more

Caliber Collision is always the best place to have your vehicle repaired. We have taken four cars there after they had been in accidents and they never disappoint! Love how they keep me posted about what has been done and what still needs to be done to my car. I will always highly recommend taking your car there to be repaired!!!! read more

I was referred to Caliber Collision in Highlands Ranch and VERY impressed. Alan was honest, friendly and took the time to explain what was needed to repair my car. That goes to show they're just not there to make a huge buck off of you and your insurance company...they have what is best for the customer in mind. read more

Great service. I took my car in for an estimate and the service advisor--Mark Dunning was able to fix my car while I waited. I was able to cancel my claim with the insurance company and best of all it didn't cost anything. I offered to pay for the service but Mark refused to accept any compensation for his time read more

I am very happy with Allen and Ashley and the rest of the team that were part of the repair process of my 2006 Ford F-350 Crew Cab, The paint work is unparalleled and the choice and installation of the step rails looks great! Anyone desiring quality work should choose Caliber collision first! John Keating read more

Mark Dunning and his team at the Centennial location did a great job getting my car fixed. They were finished ahead of schedule, Mark kept me updated at every step, and the car looked great after the repair. I would definitely recommend them! read more

They were great, not only did they get my car done ahead of schedule, but they kept me up with ongoing work. And they even brought my car to my when they were done. I would highly recommend them for anyone that needed work on their car. read more

I was referred to Caliber Collision by the insurance company and couldn't be happier with the service I received there. Mark was friendly, super communicative and did what he said he would do. Easy peasy!!! Highly recommend these guys read more

I received damage to my car's suspension and the steering was out of alignment. The work was completed very quickly and the quality of work was excellent. The staff was very professional and courteous. I highly recommend this shop! read more

I was so impressed with Caliber! Mark Dunning was very helpful when I needed my side mirror fixed. He was friendly, knowledgeable, communicated well, and did a great job. I would highly recommend this location to anyone. read more

The service at Caliber Collision was excellent. Mark Dunning kept us informed every step of the way and very easy to work with. Their customer service is top notch and the repair work on our car was excellent. read more