They did a great job repairing our vehicle. It looks brand new! Krystal, who deals with the…read morecustomers in the front office, is terrific. She has a gentle, kind, & calming way of dealing with people. We highly recommend this place.

I needed to get a chip in my windshield fixed before it worsened. I called and was seen…read moreimmediately. He explained what he was doing to fix the chip. Very kind and very friendly. Definitely recommend!

DON'T BE FOOLED AND GO TO THE OLD ORIGINAL LOCATION IN EAST FLAT ROCK! That has been bought out by…read morea cartel group with money behind them and so sorry work. New name and location behind O'Reilly's auto parts, called HILL'S COLLISION. Owned by the Hill's and taken over by the kids! Great work and still reliable and informative. Have taken two vehicle there already!!!

car looks new again, work and materials warranty, was recommended by my insurance company, would…read moreuse again and recommend to others

These nice folks have repaired and painted two vehicles for me and both times have went way above…read moreand beyond.Excellent craftsmanship and customer service.I highly recommend them for your next project!

Over the last six years, I have had my Chrysler 300 fixed by them 3 times. Each time the car has…read morelooked as good as new when I picked it up. Two of the times were for minor body damage where they had to match the paint color. When I picked my car up, I couldn't tell where the damage had been even though I knew where it had been. The third time I was hit head- on from the driver's side to half the passenger side hood. Again, they did an excellent job. The car looked great! They are also very reasonably priced. My insurance company has accepted their estimates without question. Just as important, they have never talked down to me in a condensencing way. They are very courteous and polite, even when other men are gathered around. I will take my car back to them anytime it has a body problem. I also recommend them to anyone who needs to a body shop.

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

Great service and experience. Thanks, Mr. Ruff. We totally trust their opinion and expertise!read more

This place is sketchy. Be very careful. It is the only auto service business that told us they…read moredon't have a set hourly labor rate, it depends on what work they are doing. They estimated work on our BMW that was nearly double what other reputable BMW mechanics charged. They were WAY above the dealer, which is normally the high water mark. I would not recommend going here, unless you hate your money.

Took my Audi in to get scraps on one wheel repaired. They did a great job. Color matched the black…read moreof the wheel and made all the gouges and scratches disappear. Willow is the man! Plus they were just nice to deal with.

First rate service, easy to work with, very good pricing…read more I had 3 problem areas of body work, a couple in some difficult areas to work. These folks did a beautiful job and at by far the best pricing I found in checking with several shops. Great attention to detail, focused on doing no more than needed to save cost and time, and paid attention to detail. Absolutely recommend them.

I came to have my brakes checked out because when I got my oil changed at the dealership I was…read more told that I needed the front rotors and pads replaced. Since I have been to this Meineke previously and I knew they were trustworthy I asked them to see what they thought. Tony was extremely helpful and understanding and I really felt so grateful and reassured after he told me they checked out both the front and back brakes and they were all in great condition! This is an honest and reliable place to bring your car!! I will continue to return and highly recommend!!

We called ahead to say we were coming to have our cars inspected for us to get a license in North…read moreCarolina. We were greeted a the door our cars were taken right in! They could not have been more helpful! The cars were inspected and paperwork electronically processed! So happy we found this place! We will be back as car repairs are needed! I highly recommend!

Autoworx has performed a couple of repairs for me in the past and I really felt overcharged at the…read moretime. But I was in an extremely vulnerable spot, they were nice and accommodating and they did a good job - so I didn't say anything. UNTIL I called for a quote on a particular service. Daniel quoted me on the phone almost $100 OVER what Bryan Easler DEALERSHIP quoted me!! But it gets worse than that.....I was able to book an appointment with a recommended local family auto shop with all 5 stars reviews for LESS THAN HALF of what Daniel quoted me!! So now - I am CERTAIN how terribly I was overcharged. I don't know how people like this justify themselves. They will certainly never get any more of my money! And I'm here to say - there are better places, with nice people who will do good work for LESS THAN HALF!!! SHAME ON THESE PEOPLE!

My car was in this shop for 3 weeks for CVT repairs and sensor replacements through my warranty,…read moreand the experience was one of the most confusing and unprofessional I've ever dealt with. I was told by Daniel that my warranty only approved 1 sensor. When I called the warranty company myself, they confirmed all 3 sensors were approved. When I brought this up, the story changed several times: * First: "We replaced all 3." * Then: "Actually 4 are bad." * Then: "The tech didn't know he was supposed to do 3, so he only did 1." Every conversation with Daniel came with a different explanation, including him telling me (verbatim) that he "doesn't talk to the warranty company." That was alarming considering the amount of warranty work they were supposedly performing on my car. When I asked for clarification, Daniel quickly shut down the conversation with "I'm not here to argue with you," even though I was simply repeating the information the warranty company gave me. Then I was told I could either bring my car back or "take it somewhere else," despite them already having an active claim and already having been paid for work that wasn't actually completed. If I hadn't called the warranty company myself, I never would've known they were paid to replace 3 sensors but only replaced 1. That is not a minor mistake -- it's a major problem. Between the 3-week delay, the shifting stories, the lack of transparency, and the fact that I had to uncover the truth myself, I'm extremely disappointed in the way this shop is run. If you're getting warranty work done here, double-check everything. My experience with Daniel made it very hard to trust anything I was told.