Lack of effort and poor customer service due to not wanting to do as customer requests for a simple…read moreundercarriage inspection. Could be lack of knowledge or skill, however that's not an excuse.

Gerber collation was one of the finest auto body shops I've ever been to extremely great customer…read moreservice highly recommend them

I was looking online at a car for sale at a local GJ dealership. After a call to an another shop,…read morethey referred me to Hunter @ Antonellli's for a long distance pre-purchase inspection. I had an outstanding experience! Communication was clear, Hunter was flexible, and prompt, in getting the car in and inspected for me! He was always kind and also quite thorough. I felt confident about the condition of the car (especially since they specialize in keeping high mileage cars, like I drive, going and going well!) and my $165 was well spent! Thanks, Hunter, and Antonelli's!!!

I brought a Subaru Impreza to this shop in June 2026 to diagnose the cause of recurring oil drips…read morecoming from the engine/transmission area. The Antonelli's mechanic who inspected the car concluded that these drips were coming from a bad oil plug gasket, and coolant leaking from a "melted radiator" that would cost roughly $3,000 to replace. I authorized the mechanic to change the oil plug gasket and do an accompanying oil change (which they mishandled by overfilling the oil level), and then took the car to the local Subaru dealership. The Subaru dealership mechanic quickly traced the oil leaks to bad gaskets on the transmission check plug which cost $100 to fix. The radiator was perfectly fine. The dealership mechanic was at a loss as to how someone could have recommended replacing it. And the best part - oil was still seeping around the oil drain plug. The root cause of which was an aftermarket oil plug that some shop had installed years ago. It's a minor inconvenience I can live with until my next oil change. My advice - if you own a Subaru, avoid this shop at all costs. You'll be money ahead taking it to the local Subaru dealership instead.

I trusted Mr. Dean Moore to fix the fender on my car. I paid Mr. Moore…read more$535.00 to reattach the fender.The work was totally unsatisfactory. He then told me if I wanted it fixed right it would cost another $800 plus. I would never ever recommend this dealer to anyone!!!

Hands down, simply THE best experience I have ever had with an Auto Body shop. My Dodge Ram 2500…read moregot rear ended by a landscaper driving a way too small truck, pulling a way too big trailer full of road base. plowed into my bumper, tailgate, and rear bed panel. Mild satisfaction that my heavy duty hitch went through his radiator like a hot knife through butter, but I digress. Dean and his team at Moore's (who, incidentally, have been in business something like forty years - you don't survive this industry doing bad work), did a stunning job of fixing the truck, matching the paint, and oh by the way cleaning the truck prior to me picking it up! (who does that, these days?!!). Dean kept me informed during the whole insurance estimate, parts ordering, and work performance process. He also 'went to bat' for me on a part that insurance initially wanted a used replacement on. He got me a new part, and I'm glad he did - after seeing the repair, I am pretty sure the used route would not have looked right. Overall, customer service, process management, and repair were all exceptional! I highly recommend you go see Dean and the team at Moore's for any auto body needs that arise. You won't be disappointed!

Shoutout to Rodney!! I pulled up with a flat tire and he immediately helped me. Service with a…read moresmile + back on the road in no time.

We have been trusting Coe's to take care of all of our vehicles for over thirty years. Mike and…read moreGerry are very honest, easy to talk to, good people who care about their customers. The crew is very knowledgeable...it doesn't matter what problem we have with which vehicle, they know what to do. I appreciate that if they can't handle a particular issue (like allignment or tires) they will send me to a reputable business that I can trust. I have come back from a diagnosis and quote at other mechanics, only to have Mike explain why their opinion was wrong and how he can address it for much cheaper. My vehicles are safe and reliable because of their commitment. I can't say enough about how much I appreciate Coe's Automotive.

The team at Scott's really did me a solid today and saved my tail. My car developed a suspicious…read moreand unsettling rattle as I approached town today on a Friday afternoon and most shops were closed for the weekend. The skid plate had come loose and was flopping around. I talked to Nick, who totally got the situation--I needed either parts and a repair or I needed a quickfix but I'd need my car to be ready to drive back to Denver tomorrow. I was already thinking through how I'd bail on my plans, but it was Nick to the rescue when he squeezed in my car's repair and I was back on schedule before dinner time. Thank you thank you thank you!

Hello: I was happy to find a shop to service my son's car. They made the scheduling and drop-off…read moreeasy and the service was performed quickly. A few months go by and the thermostat that they replaced failed. I contacted them to discuss this issue, but the car was now in the metro Denver area and not near Grand Junction. I had no choice, but to take to car to a local shop (1 .6 miles from my house) as the vehicle was leaking antifreeze profusely and overheating; There was no way for the car to make the 4 hour trip to Grand Junction. I discussed this with Scott's when this occurred initially and the Service Consultant was unaware of any process to follow for warranty other than to bring the vehicle back to their shop. After getting the thermostat replaced by the local shop I followed up with Scott's and after multiple emails and phone calls to discuss their warranty, I was now informed of their process. With this new story, there was no way to rewind what had already been repaired by the local shop. I submitted a copy of the invoice and asked for credit for the repair to be used at their shop in the future and was told that wasn't going to happen. I asked for a manager to call me to discuss this further and have yet to receive a call back after multiple calls and emails. Scott's: I understand that parts fail, but what I can't understand is how you let your customer service fail.

On 8/5/24 I stopped by Secrest Auto Body to get an estimate for new running boards for my 2003…read moreDodge Ram 1500 not realizing that Marty had sold the business to Kaizen Collision Center. After the estimator took about 20 pictures of all sides of my truck she told me she would sent me an estimate via e-mail. I then went to an auto shop for a 2nd estimate. 2nd place gave me an estimate within 10 minutes of arriving and made an appointment to have the new running boards installed. After I waited for 4 days I contacted Kaizen to see why I'd never received an estimate and was told that the running boards for my truck were obsolete and estimator was checking suppliers for replacements. All she had to do was check Amazon. So needless to say I'll never go back to Kaizen for anything. I believe they're liars and shysters and not worth my time nor money.

This is an honest business. They do good quality work. They quote an honest price and get the job…read moredone at the estimated time and price. You can't ask for more. This review is based on first hand experience. I will use this business again when needed.

I live in Denver. This year friends in Palisade introduced me to Scotty's CCCC GJ. Though I have a…read morecouple of good local Denver go to's, now, if I can delay service until I can get to GJ Scotty's when visiting out that way, I do! Recently, I received an email from the Denver-area Subaru dealer where I bought my 2010 Outback wagon in 2024 offering a complimentary multi-points inspection. I also received a text from GJ Scotty's for a complimentary brake inspection. I was suspecting a front end problem & was planning a trip to GJ anyway & preferred GJ Scotty's find & fix anything before my dealer. And Scotty's did! However skillful my Denver-area service options, Scotty's GJ is more pragmatic & affordable​ along with great work. Yesterday​, my OB handsomely passed my Ru dealership's inspection. Thanks Scotty's GJ!

Very fast service, very well done. Honest upfront pricing. Would definitely recommendread more

I bought my first VW here at the Grand Junction VW. First, I love my car. It's beautiful,…read morewell-running, and drives like a champ. The VW dealership here is clean, which in this COVID 19 day and age is important. They take excellent care to make sure one feels safe here. I had my 20,000 service today and the staff was efficient, kind, and did an excellent job to make sure my car ran smooth and safe...important since I transport my family around. I recommend GJ VW for sire

People STAY AWAY. They tried to sell me a vehicle that the brakes were at 3MM thickness ALL the way…read morearound, and it needed rotors. Having been in the business a long time, dealers I worked at in 2 different states would NEVER sell a car with under 4MM. 2-3MM is UNSAFE and causes LONGER stopping distance. But they do not care here. I only found out after asking for the Used car Inspection report on the car. ALWAYS ask for that if a dealer refuses go somewhere else they are hiding something. I am still considering reporting this dealer for this, lord knows they are surely NOT able to be trusted if they would let a vehicle leave with unsafe brakes. SEE BELOW UNDER ITEMS REQUIRING IMMEDIATE ATTENTION !!!!! Brake Pad Thickness Levels New (8 mm to 12 mm): Full performance and maximum stopping power. Worn (4 mm to 6 mm): Mid-life; plan to change them soon. Critical Unsafe (2 mm to 3 mm): Dangerous zone; stopping distance increases and risk of damaging the metal rotor grows. Fw: RO# 224562 | 11 NISSAN XTERRA (BC502657) FromBayer, Michael Michael.Bayer@sonicautomotive.com Date Tue 2026-09-15 11:57 AM To Brown, Travis Travis.Brown@sonicautomotive.com From: Grand Junction Volkswagen email@dealerlogix.com Sent: Friday, July 17, 2026 2:33 PM To: Bayer, Michael Michael.Bayer@sonicautomotive.com Cc: Maestas, Brayden A. Brayden.Maestas@sonicautomotive.com Subject: RO# 224562 | 11 NISSAN XTERRA (BC502657) Multi-point Inspection Report Dear Valued Client, First we would like to thank you for having your vehicle serviced at Grand Junction Volkswagen. Below you will find the final results of your service which includes information regarding the current health of your vehicle. You will notice healthy items are highlighted in Green, while items suggested for immediate attention or requiring attention soon are indicated in Red or Yellow. Please keep this report with your records for future reference when scheduling your next service. Thank you for your business and loyalty, Brayden Maestas VEHICLE INSPECTION CHECKLIST R/O NUMBER: 224562 VIN: 5N1AN0NW8BC502657 MILEAGE: 134790 SERVICE ADVISOR: Brayden Maestas RO/TAG #: 224562 C CAR INSPECTION PER SONIC PLAYBOOK PHANTOM FOOT PRINT USED CAR KIT USED CAR RECONDITIONING PACKAGE INTERIOR EXTERIOR DETAIL ITEMS REQUIRING IMMEDIATE ATTENTION DECLINED FRONT BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED REAR BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED CHECK POWER STEERING FLUID STEERING RACK LEAK LF AND ALIGN * REPLACE ITEMS REQUIRING ATTENTION SOON DECLINED CHECK LIGHTS AND HORN TPMS ON * REPLACE SENSORS Grand Junction Volkswagen 653 Market Street Grand Junction, CO 81505 (970) 255-6677 Service Hours Monday - Friday: 7:30am - 5:30pm Saturday: 8:00am - 5:00pm Sunday: Closed https://www.grandjunctionvolkswagen.com RIGHT PAD: 3 RIGHT ROTOR: RIGHT PAD: 3 RIGHT ROTOR: LOOKS LIKE THEY WERE PREPARED TO SELL A VEHICLE WITH UNSAFE BRAKES !!!!!! I HAVE THE DOCUMENT SAVED AS A PDF FILE I COULD NOT POST THAT HERE