I had a large dent in my bumper from hitting a traffic barrel (it was laying sideways in the…read moreroadway) so I went to get an estimate. They took the time to pop out the dent. The gentleman used his torch and heated the bumper so he could get the dent out. He even polished my bumper. Great customer service and great people. He didn't charge me for this minimal service, but I can assure I will tell all my friends and family that need collision repair that Kaliber is the place you want to go. They went above and beyond. Anytime I need service I will be returning there. They also clean headlights if you need this service check them out.

This shop was recommended by my insurance company so I brought my car here after a rear-end…read morecollision. It was returned "completed" with parts that didn't fit correctly and paint that didn't match. It was brought back three more times to be corrected. The trunk lid shifts when you close it. Nothing is flush. There's a gap between the bumper and the trunk that is visible with the lid open. The bumper doesn't line up with the body on the driver's side and the taillight on the passenger's side is not flush. To Bill's credit, he has tried very hard to make this right but at some point we have to accept that they simply do not have the ability to return my car to it's pre-accident condition. We will have to take my car elsewhere and pay out of pocket.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!

Excellent, friendly and responsive staff. We had a great experience starting with the front desk…read moreall the way through our estimator and frequent communication while our car was in the shop expected the job to take five days and it finished in three! Work was flawless. Frankly, I hope I never need to come back, but if I do, I will be going to Caliber Collision.

Quality service and superior work done. The agent did an excellent job investigating the damage,…read moreordering parts and finishing the job more quickly than I would have thought.

I took my 2007 Corvette in with a slow leak in a tire. I had purchased 4 Michelin tires there 4…read moreyears ago. I had picked up a small nail in the tire. Because I had purchased the tires there, they fixed it at no charge. Excellent customer service.

Ok,after waiting for these guys to finally figure things out after 3 plus days, I've come to the…read moreconclusion that their no better than most places that reel you in,give excuses,lack of communication and not doing what they said they would all do,sorry guys you list another customer because you dropped the ball one too many times,I could go on but this sums up the way we and others feel,sad at the way the job went, all the way around. The one thing we did like was even though you didn't offer a loaner car you gave us a couple rides home and dropped our car off when it was done. So after further consideration we changed our review to 3, could of went hire and it may perhaps another time,we'll see,thank silver lake auto,you did the best you could do.

I was recently rear ended on my way to work. To my dismay, my car had a hole punched into the…read morebumper from the frame of the vehicle that hit me - so very disruptive to the German styling of my Passat. Ultimately a new bumper was needed, paint work performed and a few dents needed to be pulled out. I had no idea what to do for repairs and looked around for a well reviewed shop to take on this relatively small job. I found Gerber on Yelp and I have to say, I am phenomenally happy with my experience. Submitting a quote online was super quick and easy. I received a response in a few hours. Later, I submitted a claim through the responsible party's insurance. I was interested that the shop performed their own paint work and was skeptical that they could match my car's unique red metal flake finish. The technician assured me that they do their best but let me know it may be a slightly different shade in certain lighting conditions. I was definitely a bit worried, but it turns out that they did an excellent job. I got a call about a week later that my vehicle was ready for pickup. I was so happy with the results of my repair! The bumper matches the rest of the car perfectly and the workmanship is second to none. I couldn't be more pleased. What's more - they matched their quote within about $50. You just can't beat that. Gerber turned out to be an excellent choice. I kind of wish I got rear ended harder so they could have done more work on the car (I'll be careful what I wish for).

Prestige Auto Works-PAW on Douglas in Milwaukee is a genuinely superb place to take your car for…read morebody repairs, paint and detailing. After 181,000 miles, my 2014 Tesla Model S suffered damage to her hood and bumper. Having taken my cars to PAW for nearly two decades with incredibly excellent results, I had no hesitancy about trusting their award-winning abilities. My insurer (State Farm) immediately approved them, PAW saw me with no delay, and all I needed to do was drop my car off and pay the deductible when picking my Baby up after repairs were timely completed. The friendly and courteous staff made the entire experience stress-free and, as usual, their work was exceptional. I should mention I had PAW detail my S while the repairs were being done. My girlfriend was astounded with the result, telling me the car looked as if it were "two days old!" Please consider them the next time collision, paint or detailing work is needed!

Daughter left her car parked in front of my house, some how there was scratch on door. Made…read moreappointment at my body shop to get scratch repaired $850. When they started working on the car, they found that they could blow the paint off.Macco repaired some wheelchair damage for her before. Not knowing this, I called Ford and asked why they sold me a car that has been damaged before., it was certified by ford. then I found out thatMacco repaired side. The work was so bad. They were able to be blown the paint off. Called and went to Macco to no avail. $850 door scratch turned into a $2000 job. thank you, Macco.

My windows in my car needed to be re-sealed. It took a few days for this process to be done as my…read morecas was special. But while I waited I was provided with the best customer service. I truly appreciated how the owner, management and staff went the extra mile for me. Trista

I got into a (more than a )fender-bender and needed several jobs done on the body, including…read morerepairing the front grill, new headlight and banging out the side panel as the passenger door wouldn't open. After taking the car to my regular mechanic, I learned that besides body work, the frame had been bent on the car and also needed to be adjusted. I dropped off the car at Downtown Auto Body and got an estimate right on the spot. I worked with Joey who was very easy to talk to about the car issues and what could be done. Over the next few days I waited very nervously while the car was being worked on. I have had a few bad experiences with mechanics over charging, throwing last minute charges in and overall taking advantage of me because I am a woman. When I called to check on things and re-confirm the pricing, Joey thoroughly explained everything that was being done to the car and why it was being done, as well as give me a solid confirmed estimate on the charges. He left me feeling very confident that they were doing a great job on all of the repairs on the car. I felt really relieved after talking to him on the phone and was happy he took the time to explain everything. The day I picked up the car I was really impressed with the great job that they had done. Though they needed to keep the car a few days longer on the frame rack due to the frame being bent so far, they managed to get it back on track, made all of the repairs and even cleaned up some scrapes on the bumper for no extra charge. Best thing was that the costs came to nearly $1000 cheaper than I and my boyfriend had initially assumed it would cost. I waited a few weeks to write this review to test how well the repairs held up and they are all holding steady with issues. I highly recommend Downtown Auto Body to anyone needing body work done. Great experience, great work and unbeatable prices.

I stopped by for an estimate and was given quick, honest advice on some minor bumper damage. Very…read morefriendly, very casual. Also, MAD props for putting LGBT symbols on the office windows! Totally blown away by that. Yay, yay.

I HIGHLY RECOMMEND RICK'S CAR CARE!!!…read more I was visiting from California for the weekend when I discovered a nail in the tire of my rental car. The rental company wanted to charge me for a tow and a full tire replacement, talk about stressful! It was a Saturday and most shops were either closed or too far away. I found Rick's Car Care on Yelp and saw they were listed as open until noon. When I arrived, there was a sign on the door saying they were actually closed on Saturdays. I decided to knock anyway, and I'm so glad I did! To my surprise, a gentleman named Jimmi answered the door. After I explained the situation, he graciously offered to take a look at my tire, despite being closed for the day. He quickly assessed the damage and was able to fix it with a simple plug. Not only did Jimmi go out of his way to help me, but he also treated me fairly and didn't try to overcharge me just because I was from out of town. The whole repair was fast, VERY affordable, and I was back on the road in under 10 minutes. Jimmi was an absolute lifesaver! His kindness and willingness to help a stranger truly made my day. Thank you again, Jimmi! I won't forget it!

I was given a quote over the phone on how much the work on my car was going to cost. The morning…read morewhen I dropped off the car for the repairs, I confirmed once again the cost. When I went to pick up my car, I was told a different final price and he said it was due to taxes. Even factoring in the sales tax, the final total was $20 over what it should have been. This place apparently likes to change the final cost from the other reviews submitted. Very disappointed. I thought I found a good place to go to for car repairs but I guess not.