Got a new battery put in. When I picked up my car it was covered in snow and it took an hour to get…read moreit shoveled out. They left my care with very low tire pressure. I was not pleased with the customer service. The positive is my battery works.

I took my car here a few years ago and they charged over $500 to replace four locking lug nuts. I…read morebrought them the lug nuts for the replacement, and the receptionist smiled at me when I told her she must be mistaken. I took my GMC terrain to them years ago and they were supposed to replace the catalytic convertor through a special warranty as it was consuming oil. They never replaced the catalytic convertor regardless of the fact that the warranty was approved and now my truck is running into issues because of the catalytic convertor. On my recent visit they failed to replace the catalytic convertor and had the audacity to try to upsell me on brakes and tires and junk that was obviously redundant. They put in an oil treatment that was redundant and charged me $70.00 for the can which costs twelve dollars at Wal Mart. To top it all off they took my truck to Manitowoc to pick up parts and stated it was a test drive. I was charged $200.00 for a diagnostic that did not produce any results! I spent three hundred dollars at Sheboygan Chevrolet Buick GMC Cadilac so they could pick up a part for a completely different vehicle in Manitowoc and as usual my truck comes out of this place worse than it was when I took it in. Sheboygan Chevrolet is concerned about one thing and that is how much money they can bleed out of its customers. I do understand the overhead this company faces however, I can guarantee you that their profit margin FAR exceeds any overhead they may have.

Horrible service! Went there for an estimate on body work was refused. Owner explained he would not…read morematch prices or compete with other local shops. Then why even be in business? Shop closes at 3pm so you're lucky to even catch him. Save yourself time and go elsewhere.

I consistently get great service from the service team at VH Ford. I recently had my SHO serviced…read morefor electronic issues, and some other repairs through a warranty. They were thorough and communicative during the process. I appreciate the hard work done by Eric and Chad in service, as well as the parts dept. Very positive experience.

Contacted this dealership yesterday to purchase a vehicle. When I contacted them there were no…read moreoffers on the car and I had filled out all the necessary paperwork and offered to put a deposit to hold the vehicle. I confirmed with them that they received my paperwork and they said I could put a holding deposit down today. I call them and they say they sold the car and never looked at my paperwork. Waste of time and unprofessional!

I purchased a car from here about a year and a half ago, and been having battery issues and having…read moreissues starting the car. Well i brought the battery in to auto zone and told me the reason im having all these issues, is because the dealership put the wrong battery in it before they sold it to me. that battery is not sufficient enough to power the car. we brought this to Van horns attention, and they absolutely refused to do anything to help rectify the situation. wouldn't even meet us half way. would not buy a car from them again. beware of this dealership!

Updating to a higher rating since Shane, the general manager of the dealership, contacted me and…read moreoffered to provide diagnosis of the issue with my vehicle. When I went to pick it up they had not only diagnosed the problem but found that it was an inexpensive relay which they went ahead and fixed for free. This is how to treat a customer well.

Done work for us and 3 other family members on our vehicles. Excellent service and quality work…read more Very reasonable.

From the owner: Auto Restoration, Classic Cars, Collision Repair, read more